Retail Store Manager 💰 $54,198 – $62,720 annually 💼 Full-Time Leadership Role Goodwill Industries of the Chesapeake is seeking an experienced Retail Store Manager to lead operations of a high‑volume Band 3 store …
Skills: Retail Leadership, Financial Acumen, Merchandising, Conflict Resolution, Team Management
Montgomery County, Maryland, United States · On-site
$18/hr–$20/hr
Mid level
Born in Yosemite, forged in Quantico and built for adventure. 5.11 is a purpose-driven lifestyle brand, rooted in performance, durability, and versatility. Since 1979, we’ve created gear and apparel for people who …
Skills: Retail Management, Customer Service, Team Leadership, Merchandising, Stock Organization
Security Shift Supervisor (1st or 2nd Shift) Wage: $18.30 / hour Two available schedules: **Part-time position (16 hours total), Saturday and Sunday from 06:45-14:45****Part-time position (16 hours total), Saturday and S…
Skills: Staffing, Personnel Training, Employee Counseling, Camera Monitoring, Patrolling
ALDI is looking for passionate and driven individuals to join our Store Manager Trainee program. In this role, you will develop the skills and knowledge necessary to lead your own store, delivering outstanding customer s…
Come be a part of a community where all are welcome. A place where you can make a difference, inspire others—and be inspired. We are looking for associates with a passion for clothing, people, and sustainability. A…
Prince George's County, Maryland, United States · On-site
Mid level
ALDI is looking for passionate and driven individuals to join our Store Manager Trainee program. In this role, you will develop the skills and knowledge necessary to lead your own store, delivering outstanding customer s…
At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents trul…
Position Summary Be the first smiling face for patients, family members and visitors – be our Receptionist! Posted Salary RangeUSD $15.00 - USD $16.00 /Hr. Wage CommensurationThe wage range for this role takes into accou…
Skills: Phone Etiquette, Communication Skills, Customer Service, Microsoft Office Suite, Administrative Support
Overview Did you know bearded dragons grow up to 2 feet long? Or that the average life span for an umbrella cockatoo is 50 years? Our team members are pet lovers and like to know it all! Responsibilities/Qualifications A…
Skills: Cashiering, Inventory Stocking, Animal Care, Customer Service, Heavy Lifting
Benefits: Free uniforms Training & development Wellness resources Reports to:Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Re…
Skills: Customer Service, Membership Sales, English Fluency, Computer Skills, Reading and Writing
Caring Hands Animal Hospital - Rockville
Veterinary Receptionist
Rockville, Maryland, United States · On-site
$18/hr–$20/hr
Entry level
Receptionist Caring Hands Rockville is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking fo…
Receptionist Caring Hands Rockville is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking fo…
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Anne Arundel County, Maryland, United States · On-site
$15/hr–$23/hr
Entry level$403M raised
This position is responsible for providing a best-in-class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals.** Hours for this role will…
Skills: Customer Service, Cash Handling, Oral Communication, Written Communication, Business Judgment
Frederick County, Maryland, United States · On-site
$15/hr–$17/hr
Entry level
Pay starts at $15 - $17/hour, with the opportunity to earn more based on experience A Server at Country Meadows plays a key role in our residents’ dining experience. Here, you will receive a consistently set payche…
Skills: Customer Service, Dining Room Service, Sanitation, Multi-tasking, Point of Service Technology
Baltimore County, Maryland, United States · On-site
$20/hr–$23/hr
Mid level$250K raised
Build What Matters Most—Families, Futures, and Your Career Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician…
Skills: Insurance verification, Medical billing, Medical terminology, Patient scheduling, Customer service
Overview Join Our Team at Maryland Oncology Hematology! We’re looking for passionate and talented professionals to join our team in providing exceptional cancer care. If you’re dedicated to making a differenc…
Overview Join Our Team at Maryland Oncology Hematology! We’re looking for passionate and talented professionals to join our team in providing exceptional cancer care. If you’re dedicated to making a differenc…
Skills: Patient Scheduling, Medical Coding, Medical Terminology, Insurance Authorization, Electronic Medical Records
Golf Cart Attendant- Greystone Golf Course, White Hall, MD
White Hall, Maryland, United States · On-site
Entry level
Greystone Golf Course, located in White Hall, MD is seeking a seasonal Cart Attendant. Schedules are flexible but you must be available to work at least one day on the weekend. Specific Duties include: Washes, cleans and…
Skills: Customer Service, Cash Handling, Communication Skills, Time Management, Attention To Detail
The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and mainte…
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$54k–$63k/yr
Full-time
high school
Posted 13d ago
~40 hrs/week
Responsibilities
Lead daily operations of a high-volume retail store, focusing on achieving sales goals and managing donation processing. Manage and coach a team of 12-25 employees while ensuring merchandising standards and operational efficiency.
Requirements
Requires a high school diploma and at least three years of retail management experience at the Store Manager level. Must possess a valid driver's license, personal vehicle insurance, and the ability to lift up to 50 lbs.
Full job description
Retail Store Manager
💰 $54,198 – $62,720 annually 💼 Full-Time Leadership Role
Goodwill Industries of the Chesapeake is seeking an experienced Retail Store Manager to lead operations of a high‑volume Band 3 store with annual sales between $1.0M and $1.49M.
This role is responsible for full store performance, team leadership, production execution, and community impact while advancing Goodwill’s mission.
What You’ll Be Responsible For
Store Operations & Performance
Lead daily operations of a high‑volume retail store
Achieve budgeted sales, production, and expense control goals
Oversee donation processing for resale and salvage
Ensure timely production flow to the sales floor
Maintain pricing, grading, and quality standards
Partner with Recycling Center and Retail Operations teams
Execute merchandising standards, colorization, and seasonal displays
Handle cash reconciliation, deposits, and required reporting
Investigate and address security, safety, and risk concerns
Communicate regularly with Regional Director regarding store performance
People & Team Leadership
Hire, train, coach, and manage a team of 12–25 employees
Conduct performance management, discipline, and terminations in partnership with HR
Build schedules and assign coverage to maximize efficiency
Process and approve payroll accurately and timely
Conduct monthly staff meetings and promote engagement
Foster a culture of accountability, customer service, and mission alignment
Schedule & Availability
Full-time leadership schedule
Weekend availability (Saturday and Sunday) required
Reliable transportation required for scheduled shifts
Qualifications
High school diploma or equivalent required
Three years of retail or related management experience at the Store Manager level or higher
Goodwill retail management experience may substitute
Advanced education may substitute for experience
Valid driver’s license, vehicle insurance, and access to a personal vehicle
Employment is contingent on successful completion of a criminal background check.
Ability to lead diverse teams and communicate effectively
Working knowledge of Microsoft Word, Excel, and basic internet tools
Physical Requirements
Lift up to 50 lbs (frequent lifting up to 25 lbs)
Stand, walk, bend, reach, and use hands throughout shift
Medium physical demand work environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel Requirements
Up to 25% travel related to banking, operational needs, meetings, or special assignments
Access to a personal vehicle required
Why Lead at Goodwill?
Goodwill Industries of the Chesapeake offers competitive compensation, leadership autonomy, and the opportunity to manage a mission‑driven business that directly supports workforce development and community programs.
Through the sale of donated goods, Goodwill generates opportunities for those in need to secure and retain employment by providing job training, placement services and other community-based programs. These programs are available to adults and youth who have disabilities, criminal backgrounds, lack education or job experience or are facing employment challenges.
Offices: 222 East Redwood Street, Baltimore, MD 21202, US
How much do Customer Service & Support jobs in Maryland pay?
Based on 1745 listings with disclosed salaries, most customer service & support jobs in Maryland pay between $46k–$109k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Maryland right now?
There are currently 11,111 open customer service & support positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Maryland?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Royal Farms, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Maryland?
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