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Full-time
high school
Medical, Dental, Life Insurance, Disability Insurance, Vision, FSA
Posted 8d ago
~40 hrs/week
Responsibilities
The Patient Reception Specialist is responsible for welcoming patients, managing check-in procedures, and facilitating an exceptional patient experience. They also handle insurance verification, appointment scheduling, and the collection of co-payments and outstanding balances.
Requirements
Candidates must have a High School Diploma or equivalent and be proficient in medical terminology and EMR systems. A current BLS certification and bilingual skills in English-Vietnamese or English-Spanish are preferred.
Full job description
About Our Company
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
Job Description
*Bilingual English-Vietnamese or English-Spanish preferred
The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Patient Reception Specialist informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.
How You Will Get Things Done:
Obtain copies of insurance cards, driver’s licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR
Perform demographic and insurance validation, and inform patients of privacy policies and procedures
Keep the reception and patient waiting areas clean and organized
Other duties as assigned
How You Will Build Trust:
Greet all patients and visitors in a professional and welcoming manner
Effectively communicate unexpected schedule delays to patients andassistwith patient comfort should delays arise
How You Will Innovate:
Collect patient co-payments, reconciliation charges, and outstanding balances upon Check-In as well assubmittingbatches daily
Schedule patient appointments/follow-up appointments per established policies and procedures
Experience to Drive Change:
Adept in medical terminology and insurance practices
Proficient in the use of computer programs and applications including Outlook applications and practice EMR systems
Competent in basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
Knowledgeable of CPT and ICD-10 coding
Current BLS certification for healthcare providers preferred
High School Diploma/Equivalencyrequired
Experience in primary care, family practice, internal medicine, urgent care, or ER preferred
Bilingual English-Vietnamese or English-Spanish preferred
#WorkAtVillage
About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Safety Disclaimer
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.
Summit Health helps patients with all of their primary care and specialty care needs. Whether it’s getting annual checkups, raising a family, or prioritizing healthy aging, Summit Health works as a team to deliver care that helps patients make the right choices and stay a step ahead of any issues. Exceptional doctors are committed to providing the best care and supporting patients over a lifetime. And if patients ever need urgent care, they can visit CityMD, whose providers are part of our connected care team. As part of VillageMD, Summit Health, CityMD, Village Medical, and Village Medical at Home serve millions of patients throughout their lives, wherever and whenever they need care. To learn more, visit summithealth.com or villagemd.com.
Health DiagnosticsHospitalHealth CareTelehealthMedical DeviceWellnessDigital MediaMedicalPersonal HealthEmergency Medicine
How much do Customer Service & Support jobs in Georgia pay?
Based on 1750 listings with disclosed salaries, most customer service & support jobs in Georgia pay between $46k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Georgia right now?
There are currently 22,052 open customer service & support positions in Georgia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Georgia?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Great Clips Inc., AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Georgia?
Yes — 1499 of the 22052 open customer service & support positions offer remote or hybrid work (790 remote, 709 hybrid).
How do I apply for Customer Service & Support jobs in Georgia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Georgia