Washington, District of Columbia, United States · On-site
$80k–$90k/yr
Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven maj…
Skills: Event Marketing, Fan Experience Strategy, Budget Management, Project Management, Data Analysis
Washington, District of Columbia, United States · On-site
LOCATION: On-site in the District of Columbia SUMMARY: Supervises and leads Call Center staff in accordance with company policies and procedures while partnering with management to achieve operational goals, contractual …
Skills: Leadership, Organization, Time Management, Interpersonal Communication, Microsoft Office
Washington, District of Columbia, United States · On-site
Description We are on the lookout for a dynamic and experienced General Manager with strong leadership skills. The General Manager plans, organizes, and directs the daily activities to oversee food service operations. Th…
Skills: Leadership, Menu Planning, Budget Management, Cost Control, Staff Supervision
Washington, District of Columbia, United States · On-site
What you will be doing Greet all guests arriving and departing the hotel, hold the front doors as they enter and exit. Ensure guests feel welcome to the hotel, and provide excellent guest service. Carry baggage to the gu…
Skills: Customer Service, Guest Relations, Driving, Baggage Handling, Communication Skills
Washington, District of Columbia, United States · On-site
$12/hr–$16/hr
Description Summary/Objective: The Service Professional is responsible for setting the tone in the café by providing an exceptional hospitality experience and following Bluestone Lane’s Steps of Service at all times. The…
Skills: Customer Service, Teamwork, Upselling, Coffee Quality, Menu Knowledge
Washington, District of Columbia, United States · On-site
We are seeking an experienced, energetic, and customer-focused Center Manager to lead one of our successful UPS Store locations in Washington, DC. This role is ideal for someone who enjoys developing employees, improving…
Skills: Personnel Management, Financial Management, Customer Service, Retail Operations, Staff Scheduling
Washington, District of Columbia, United States · On-site
$22/hr–$28/hr
La Clínica del Pueblo Job Description Job Title: Case Manager Department: Health Equity Supervisor: Community Partnerships Manager Location: The position will work in Washington, DC and Hyattsville, MD. Will be wo…
Skills: Case Management, Care Coordination, Bilingual English/Spanish, Microsoft Excel, Patient Advocacy
Washington, District of Columbia, United States · On-site
SUMMARY: Responsible for managing and optimizing call center operations through effective scheduling, real-time workforce management, and the strategic use of human and automated resources to achieve customer satisfactio…
Skills: Call Center Management, Workforce Management, Scheduling, Performance Metrics, HIPAA Compliance
Washington, District of Columbia, United States · On-site
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Safe Driving, Customer Service, Automotive Parts Knowledge, Loading And Unloading, Communication
Washington, District of Columbia, United States · On-site
$70k–$75k/yr
POSITION OBJECTIVE Manage, coordinate, and execute group assignments turned over by the Sales Department. Monitor all contractual agreements pertaining to guest room blocks, meeting space, food and beverage and special c…
Skills: Organizational Skills, Interpersonal Communication, Microsoft Office, Ivvy, Meeting Matrix
Washington, District of Columbia, United States · On-site
Description ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, …
Skills: Customer Service, Crisis Intervention, Conflict Resolution, Intake Processing, De-escalation
Washington, District of Columbia, United States · On-site
$66k–$70k/yr
At Tend, we’re reimagining what dentistry can be. As an Assistant Studio Manager, you’ll support the Studio Manager in running day-to-day operations while keeping our focus on delivering “Dental Done Differently.” This r…
Skills: Studio Operations, Team Leadership, Hospitality, Scheduling, Inventory Management
Washington, District of Columbia, United States · On-site
Responsibilities THE GEORGE WASHINGTON UNIVERSITY HOSPITAL DESIGNATED A ‘BEST REGIONAL HOSPITAL’ BY U.S. NEWS & WORLD REPORT Washington, D.C. – July 16, 2024 -- The George Washington University Hospital…
Skills: Computer Skills, Keyboarding, Medical Terminology, Priority Management, Customer Service
District of Columbia, United States · On-site
$19/hr–$20/hr
We’re looking for a Food & Beverage Shift Leader, who will act as a Manager on Duty for the Pizza shop, lobby bar and rooftop bar. The ideal candidate is dedicated, personable, professional, and communicates well. …
Skills: Customer Service, Shift Management, Problem Solving, Communication, Organization
Washington, District of Columbia, United States · On-site
Responsibilities THE GEORGE WASHINGTON UNIVERSITY HOSPITAL DESIGNATED A ‘BEST REGIONAL HOSPITAL’ BY U.S. NEWS & WORLD REPORT Washington, D.C. – July 16, 2024 -- The George Washington University Hospital…
Skills: Computer Skills, Keyboarding, Medical Terminology, Priority Management, Customer Service
Washington, District of Columbia, United States · On-site
$18/hr–$20/hr
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
Skills: Customer Service, Sales, Product Knowledge, Client Relationship Management, Visual Merchandising
Washington, District of Columbia, United States · Hybrid
About the Role We are looking for a highly motivated and customer-focused Technical Support Engineer to join our Business Unit team in the United States. In this role, you will support a wide range of B2B and B2G custome…
Skills: Technical Support, SaaS, REST APIs, GraphQL, SQL
Washington, District of Columbia, United States · On-site
$40/hr–$50/hr
Benefits: 401(k) Health insurance Paid time off About the Role: Zayas Hendrick Mediaworks LLC is looking for a skilled Video Teleconferencing and Service Desk Technician to join our team in Washington, DC. This is an exc…
Skills: Video Teleconferencing, Service Desk Support, AV Equipment Configuration, Hardware Troubleshooting, Software Troubleshooting
Washington, District of Columbia, United States · On-site
$25/hr–$35/hr
Americold is a full-service commercial kitchen equipment repair company. We provide complete foodservice equipment maintenance and repair services for restaurants, QSRs, convenience stores, retailers, coffee shops, and c…
Skills: HVAC Troubleshooting, Refrigeration Repair, Customer Service, Preventative Maintenance, Technical Troubleshooting
Washington, District of Columbia, United States · On-site
$20/hr–$21/hr
About the Role: If your passionate about food and friendly service, then join the Tailwind team! We are searching for an enthusiastic Prep Cook to provide delicious meals and excellent customer service for an amazing gue…
Skills: Food Preparation, Knife Techniques, Recipe Adherence, Inventory Management, Food Safety
Washington, District of Columbia, United States • On-site
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Design and deliver the fan experience and large-scale events for the Washington Mystics, including theme nights and game day tactical plans. Manage sponsorship assets, fan survey programs, and the fan experience budget to drive brand sentiment and ticket sales.
Requires a bachelor's degree and at least 3 years of marketing experience, preferably within professional or college sports. Candidates must be highly organized, metric-driven, and able to work flexible hours including weekends and holidays.
Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.
In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.
In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).
In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook.
MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.
The Senior Manager, Fan Experience is responsible for designing and delivering the fan experience for all home games as well as large-scale fan events for the WNBA Washington Mystics.
Are you positive, fan-focused, and customer-centric?! We'd love to hear from you!
Pay Range: $80k - $90k USD.
Benefit Eligibility: This role is eligible to participate in health and welfare benefits.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
America’s leading sports and entertainment company
Monumental Sports & Entertainment (MSE), located in Washington, DC, and named a 2018 Washington Post Top Workplace, is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates five professional sports teams: NBA's Washington Wizards, NBA G League’s Capital City Go-Go, NBA 2K League’s Wizards District Gaming, the 2018 NHL STANLEY CUP CHAMPION Washington Capitals and the WNBA's Washington Mystics. The company is also co-owner of aXiomatic, which has controlling interest in global esports franchise Team Liquid, and owns and operates Capital One Arena. Monumental Sports & Entertainment also manages MedStar Capitals Iceplex, the state-of-the-art training facility for the Capitals and EagleBank Arena on George Mason University's campus. Monumental Sports & Entertainment also co-owns and operates Monumental Sports Network (MSN) with the NBC Sports Group. MSN is the mid-Atlantic region’s top destination for exclusive fan experiences and original sports content across desktop, tablet, mobile and OTT streaming devices. Visit www.monumentalsports.com.
Offices: 601 F Street, NW, Washington, DC 20004, US
Based on 600 listings with disclosed salaries, most customer service & support jobs in District of Columbia pay between $60k–$137k per year. Individual offers vary with seniority, company size, and specialization.
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