Villa Rica, Georgia, United States · On-site
SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL FUNCTIONS: Answers phones for…
Skills: Dispatching, Customer Service, Route Optimization, Time Management, Negotiation
Villa Rica, Georgia, United States · On-site
SUMMARY: This position supports and maintains all technical aspects of mobile data tracking technology including program management, NEMT Provider training, data security management, reporting, and overall system integri…
Skills: Mobile Technology Support, GPS Network Platforms, iOS, Android, Project Coordination
Villa Rica, Georgia, United States · On-site
Summary The Logistics Manager is responsible for overseeing the daily transportation operations of the Non-Emergency Medical Transportation (NEMT) company, ensuring efficient scheduling, resource allocation of vehicles, …
Skills: Logistics Management, Dispatch Operations, Route Planning, Fleet Management, Contract Compliance
Chattanooga, Tennessee, United States · On-site
SUMMARY: This position is responsible for ensuring that members who require re-occurring transportation receive courteous and professional customer service. ESSENTIAL FUNCTIONS Assist members efficiently and in a timely …
Skills: Customer Service, Data Entry, Scheduling, Insurance Verification, Communication Skills
Villa Rica, Georgia, United States · On-site
SUMMARY: Provides Quality call monitoring for agents and completes observation quotas, verifies accuracy of call center script usage, process and procedures, figures, calculations, and postings pertaining to business tra…
Skills: Call Monitoring, Quality Assurance, Performance Scoring, Coaching, Reporting
Villa Rica, Georgia, United States · On-site
SUMMARY Responsible for building and maintaining the provider network for a specific region and/or state. Maintenance of the current network to include oversight of appropriate transportation types and volume of assigned…
Skills: Provider Recruitment, Vendor Management, Contract Negotiation, Relationship Management, Financial Analysis
Villa Rica, Georgia, United States · On-site
SUMMARY: Responsible for the operational management and strategic oversight of all activities related to NET contracted services, including call center operations, provider network management and development, compliance,…
Skills: Project Management, Operational Management, Contract Implementation, Provider Network Management, Budget Management
Villa Rica, Georgia, United States · On-site
SUMMARY: The Compliance Officer ensures inspections, reporting, and Officer related field and administrative processes are being performed as directed. Inspects provider motor vehicles for compliance with statutory regul…
Skills: Vehicle Inspection, Compliance Monitoring, Driver Training, Regulatory Interpretation, Safety Auditing
On-site
SUMMARY: Responsible for leading day-to-day call center operations and workforce management activities to maximize human and technology resources while ensuring exceptional customer service, operational efficiency, sched…
Skills: Workforce Management, Call Center Operations, Staffing Optimization, Demand Forecasting, Performance Metrics Analysis
Villa Rica, Georgia, United States · On-site
SUMMARY: Responsible for providing strategic and operational leadership for Non-Emergency Medical Transportation (NEMT) contract, in assigned state, with full authority over resources, staffing, and day-to-day operationa…
Skills: Strategic Leadership, Operational Management, Contract Management, Compliance Oversight, Provider Network Management
Villa Rica, Georgia, United States · On-site
SUMMARY: Responsibilities include interacting with providers to obtain compliance information, coordination of inspections. Other duties include filing, mailing, faxing, emailing, responding to inquiries and complaints. …
Skills: Microsoft Office Suite, Written Communication, Verbal Communication, Time Management, Multi-tasking
Villa Rica, Georgia, United States · On-site
SUMMARY: Responsible for the leadership, management, and oversight of all provider network compliance functions for Wisconsin NEMT operations, ensuring transportation providers meet contractual, regulatory, credentialing…
Skills: Compliance Management, Risk Management, Regulatory Oversight, Provider Credentialing, Internal Auditing
Villa Rica, Georgia, United States · On-site
SUMMARY Responsible for leading facility relations, community outreach, and stakeholder engagement initiatives throughout Wisconsin to support the effective delivery of Non-Emergency Medical Transportation (NEMT) service…
Skills: Stakeholder Engagement, Community Outreach, Facility Relations, Care Coordination, NEMT Service Delivery
Washington, District of Columbia, United States · On-site
SUMMARY: Looking for Drivers in the District of Columbia region Drives NET vehicle to transport eligible Medicaid members to and from appointment. ESSENTIAL FUNCTIONS: Perform assigned daily transports in safe and timely…
Skills: Safe Driving, Patient Care, Vehicle Inspection, Documentation, Time Management
Villa Rica, Georgia, United States · On-site
SUMMARY: Responsibility for building and maintaining the provider network for a specific region and/or state. Maintenance of current network to include oversight of appropriate transportation types and volume of assigned…
Skills: Vendor Management, Contract Negotiation, Network Development, Recruitment, Analytical Reporting
Villa Rica, Georgia, United States · On-site
SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL FUNCTIONS: Answers phones for…
Skills: Dispatching, Customer Service, Route Optimization, Time Management, Negotiation
Villa Rica, Georgia, United States · On-site
About the Role: The Dispatch Trainer plays a critical role in ensuring the efficiency and effectiveness of our transportation and warehousing operations by developing and delivering comprehensive training programs for di…
Skills: Dispatch Software, Training & Development, Logistics Management, Communication, Presentation Skills
Little Rock, Arkansas, United States · On-site
SUMMARY: Looking for Drivers in or near Fayetteville, Searcy, Russellville, Jonesboro areas Drives NET vehicle to transport eligible Medicaid members to and from appointment. ESSENTIAL FUNCTIONS: Perform assigned daily t…
Skills: Safe Driving, Patient Transport, Vehicle Inspection, Documentation, Professionalism
Indianapolis, Indiana, United States · On-site
SUMMARY: The Compliance Officer ensures inspections, reporting, and Officer related field and administrative processes are being performed as directed. Inspects provider motor vehicles for compliance with statutory regul…
Skills: Vehicle Inspection, Compliance Monitoring, Driver Training, Regulatory Interpretation, Safety Auditing
Villa Rica, Georgia, United States · On-site
$15/hr–$19/hr
SUMMARY: Answer phones to respond to orders, general customer inquiries, invoice questions, and customer complaints. Project a professional company image through phone interaction. ESSENTIAL FUNCTIONS: Answer phones and …
Skills: Phone Interaction, Order Processing, Customer Inquiry Resolution, Professional Communication, Typing 30 Wpm
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The dispatcher manages phone calls for Medicaid ride requests and non-emergency discharges while coordinating efficient trip routes. They are responsible for resolving customer inquiries and maintaining accurate call logs and reports.
Candidates must have previous dispatch experience and a high school diploma or equivalent. Strong organizational, communication, and computer skills are required to handle flexible scheduling and resource allocation.
SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction.
QUALIFICATION
Connecting Life to Health
Verida is a minority-owned, non-emergency medical transportation (NEMT) management company based in Villa Rica (30 miles west of Atlanta), Georgia. Specializing in the unique challenges of NEMT programs for state Medicaid and managed care organizations, we provide comprehensive NEMT administrative services. This includes call center services; eligibility verification using proven gatekeeping processes; claims management; transportation provider credentialing and monitoring; utilization review; fraud, waste, and abuse mitigation; and quality management.
Offices: 843 Dallas Hwy, Villa Rica, Georgia 30180, US
Connecting Life to Health
Verida is a minority-owned, non-emergency medical transportation (NEMT) management company based in Villa Rica (30 miles west of Atlanta), Georgia. Specializing in the unique challenges of NEMT programs for state Medicaid and managed care organizations, we provide comprehensive NEMT administrative services. This includes call center services; eligibility verification using proven gatekeeping processes; claims management; transportation provider credentialing and monitoring; utilization review; fraud, waste, and abuse mitigation; and quality management.
Offices: 843 Dallas Hwy, Villa Rica, Georgia 30180, US
