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District of Columbia, United States · On-site
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Support daily operations of self-storage locations by managing customer accounts and executing a structured sales process. Maintain high facility cleanliness standards and perform daily site safety inspections.
Requires at least one year of customer-facing experience and a high school diploma or GED. A valid driver's license and reliable vehicle are required, along with the ability to perform physical tasks including lifting up to 50 lbs.
Compensation
Starting Pay Range: $20.00-$20.25 HourlyThe Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.
Benefits We Offer You
A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location)
Outstanding company culture with growth opportunities throughout the U.S.
Competitive starting pay.
Paid Time Off accrued throughout the year, increasing with years of service.
Generous 401(k) match with Traditional and/or ROTH choices.
Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
EXTRA Healthy Wellness Program with rewards towards your medical premium.
BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
Your Responsibilities
Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas.
Perform daily site safety inspections, including lock checks.
Address and resolve customer concerns related to billing, security, auctions, and proper site usage
Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees.
Perform additional duties as assigned.
Your Qualifications
1+ year of customer-facing work experience .
Sales experience preferred.
Current valid driver’s license and access to a reliable personal vehicle; except in New York City and Brooklyn.
High School diploma or GED is required; college education is a plus.
Work Environment & Physical Requirements
Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions.
Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting.
Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.
Find additional career opportunities at careers.extraspace.com
If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
It’s not easy being stuck in a job. Join a company that cares about you.
It’s not easy being stuck in a job. Join a company that cares about you. We’re listed on multiple “Best Places to Work” awards (including Forbes, Glassdoor). We’re an S&P 500 company that hasn’t stopped growing since our founding in 1977. Self-storage is our product, helping people is our passion. Grow with us.
Offices: 2795 E Cottonwood Pkwy, Suite 300, Salt Lake City, UT 84121, US
Based on 600 listings with disclosed salaries, most customer service & support jobs in District of Columbia pay between $60k–$137k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 2,211 open customer service & support positions in District of Columbia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, CVS Health, Starbucks, Marriott International Hotels, Inc., Compass Group, among others. Browse the listings above to see every active employer.
Yes — 372 of the 2211 open customer service & support positions offer remote or hybrid work (178 remote, 194 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
