Guest Services Supervisor - Marriott Fort Collins, Colorado
Fort Collins, Colorado, United States · On-site
$20/hr–$22/hr
Entry level$500M raised
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Services Supervisor for the Marriott in Fort Collins, Colorado. Job Purpose: Respo…
Skills: Guest services, Team leadership, Front desk operations, Conflict resolution, Cash handling
Manager of Operations & Customer Experience (Ops CX)
Fort Collins, Colorado, United States · Hybrid
$80k–$9k/yr
Mid level
Description $80,000-$90,000 Plus Bonus Program The Lowdown At Cheba Hut, the customer experience isn't just a metric—it’s the soul of our brand. We are seeking a Manager of Ops CX to own the voice of our guests and turn …
Order handling and customer support from order to shipmentPicking-Packing-Shipping of XVIVO products (Internal and External)Inventory and materials control including goods receipt and incoming inspectionFreight handlingT…
Skills: Customer support, Logistics, Order handling, Inventory control, Freight handling
Highlands Ranch, Colorado, United States · On-site
Entry level$266M raised
We consider applications for this position on an ongoing basis. OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty le…
Highlands Ranch, Colorado, United States · On-site
Mid level$266M raised
We consider applications for this position on an ongoing basis. OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty le…
Highlands Ranch, Colorado, United States · On-site
Mid level$266M raised
We consider applications for this position on an ongoing basis. OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty le…
Colorado Springs, Colorado, United States · On-site
Entry level
Compensation: $18.00hour Schedule: 40 hours/week; a typical schedule for this individual is Monday-Friday, 7:00 am-3:30 pm, but may vary in hours depending on needs of the business. Holidays and weekends as needed. Do yo…
Branch Coordinator - Floorcovering Field Technician
Denver, Colorado, United States · On-site
Entry level
This position supports sales efforts at a Sherwin-Williams floorcovering store and coordinates installation through independent contractors to service wholesale floorcovering customers. In this role, you will assist in s…
Colorado Springs, Colorado, United States · On-site
$20/hr–$28/hr
Entry level
Under new management! Our brand purpose is to Elevate the Lives of the People we Touch. Become part of the team at Massage Heights and help build and guide your team to inspire, educate, and promote a balanced lifestyle …
Skills: Sales, Leadership, Coaching, Team Development, Conflict Resolution
One Hour Heating & Air Conditioning of Loveland, an affiliate of Authority Brands, is excited to announce that we’re officially under NEW management and eager to add an experienced Dispatcher to our team. The Dispatcher …
Skills: Service Titan, Dispatching, Scheduling, Fleet management, Safety management
Description UDC is seeking a highly organized and service-oriented Administrative Assistant to support our headquarters office in Englewood, CO. This full-time, in-office role is responsible for creating a welcoming offi…
Description - External Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a…
About GNC Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, consta…
Please Note: This position will be posted through 8/10/2026 Full-time positions are available. Please tell us about your availability! Pay: $15.95 per hour. Please Note: This position will work to bring processed clothin…
Skills: Customer service, Visual merchandising, Product stocking, Inventory management, Communication
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activitie…
Colorado Springs, Colorado, United States · On-site
Entry level$50K raised
*Please Note: This position will be posted through 8/10/2026* Pay: $15.95 HR. Full-time positions are available. Please tell us about your availability. This position will work at the entrance to our Store greeting custo…
Skills: Customer Service, Communication, Loss Prevention, Observation, Conflict Resolution
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof…
Overview The Internet/Data Installation Technician provides installation and customer support for Viaero's home internet products and home phone services within your region. You can combine your excellent customer servic…
Skills: Customer Service, Technical Troubleshooting, Internet Installation, Cabling, Networking Setup
POSITION: Specialist, Operations COMPENSATION: Pursuant to applicable regulations, if this job is performed in a relevant State, the salary range is $65,000-$75,000 plus bonus potential. Eligible to participate in the c…
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest…
Skills: Customer service, Communication skills, Safety awareness, Cleaning
Guest Services Supervisor - Marriott Fort Collins, Colorado
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$20/hr–$22/hr
Full-time
Medical, Dental, Vision, Vacation pay, Holiday pay, Employee assistance program
Posted 9d ago
~40 hrs/week
Responsibilities
The Guest Services Supervisor leads the front desk team to ensure professional and courteous service for all guests. Responsibilities include managing check-ins and check-outs, resolving guest concerns, and overseeing daily financial reporting and room inventory.
Requirements
Candidates must have at least one year of front desk experience in a hotel setting, with preference given to those familiar with major hotel brand standards. The role requires strong communication skills, basic math proficiency, and the ability to work a flexible schedule including nights and weekends.
Full job description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Services Supervisorfor the Marriott in Fort Collins, Colorado.
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. Leads the Guest Services Team to success through training, development and overall support.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
Use the guests’ names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests’ with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company including, but not
limited to those contained in the associate handbook.
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests’ room numbers.
Qualifications and Requirements:
Minimum 1 year experience as front desk agent in a hotel
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards a plus.
Previous experience leading a team to success a huge plus.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 15 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Salary: $20-$22 per hour based on experience
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
Hotel Equities (HE) is a best-in-class hospitality management company with a diverse portfolio of premium-branded and independent hotels, resorts, and outdoor hospitality destinations throughout the United States, Canada, the Caribbean, and Latin America (CALA). We deliver proven results and drive long-term value for stakeholders through a comprehensive suite of services, a people-first and performance-driven culture, and a commitment to excellence.
Over 11,000+ dynamic HE associates execute on our mission daily; to make a distinctive difference in people's lives.
Offices: North Point Pkwy, Alpharetta, Georgia, US
How much do Customer Service & Support jobs in Colorado pay?
Based on 2382 listings with disclosed salaries, most customer service & support jobs in Colorado pay between $50k–$112k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Colorado right now?
There are currently 17,014 open customer service & support positions in Colorado listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Colorado?
Companies currently hiring include Kroger, Domino's, Albertsons Companies, Costco Wholesale, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Colorado?
Yes — 922 of the 17014 open customer service & support positions offer remote or hybrid work (378 remote, 544 hybrid).
How do I apply for Customer Service & Support jobs in Colorado?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Colorado