Wilmington, North Carolina, United States · On-site
$50k–$70k/yr
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Wilmington, North Carolina, United States · On-site
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Wilmington, North Carolina, United States · On-site
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Wilmington, North Carolina, United States · On-site
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Wilmington, North Carolina, United States · On-site
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Wilmington, North Carolina, United States · On-site
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Wilmington, North Carolina, United States · On-site
NC Call Center Specialist Location: This is an in-person role located in Wilmington, NC Corning Credit Union is seeking Call Center Specialists to join our team in the Wilmington, NC market. Corning Credit Union (CCU) is…
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Wilmington, North Carolina, United States · On-site
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Wilmington, North Carolina, United States · On-site
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Wilmington, North Carolina, United States · On-site
About Wilmington Health Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-spe…
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Wilmington, North Carolina, United States · On-site
We're looking for a Full-Time Dental Assistant II to join our amazing team in the Wilmington Porters Neck Office located at 8201 Market St, Wilmington, NC 28411! Looking for more than just a job? At Riccobene Associates …
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Wilmington, North Carolina, United States · On-site
About Wilmington Health Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-spe…
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Wilmington, North Carolina, United States · On-site
At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support serv…
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Raymond JamesWilmington, North Carolina, United States · On-site
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Wilmington, North Carolina, United States · Remote Solely
Entry-Level Client Service Representative (Benefits) Company: AO (American Income Division) Work Arrangement: 100% Remote (U.S. Residents Only) Entry-Level CSR Benefits Work-From-Home Opportunity100% Remote | Flexible Sc…
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Wilmington, North Carolina, United States · Hybrid
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: CMMS, Preventive maintenance, Asset management, Scheduling, Technical support
Wilmington, North Carolina, United States · On-site
Riccobene Associates Family Dentistry is looking for a full-time Patient Coordinator for our Wilmington-Barclay office! POSITION SUMMARY The primary role of the Patient Coordinator is to support front‑office operations b…
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Wilmington, North Carolina, United States · On-site
$19/hr–$23/hr
Customer Service Representative Location:Wilmington, North Carolina Job Type:Full-time Be the person customers are happy to reach. A good customer service experience isn't about reading from a script. It's about listenin…
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Wilmington, North Carolina, United States · On-site
$19/hr–$26/hr
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Wilmington, North Carolina, United States · On-site
Description What it means to be a Certified/Registered Medical Assistant with Us We value our families we serve, our communities and our team members. As a CMA/RMA, you will assist medical providers in providing the high…
Skills: Patient work-up, Lab collection, Vital signs measurement, Medication administration, Phlebotomy
Wilmington, North Carolina, United States • On-site
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The Treatment Coordinator acts as the primary point of contact for prospective patients, guiding them through orthodontic treatment options and financial plans. They are responsible for converting consultations into treatment starts and maintaining high treatment acceptance rates.
Candidates must have a high school diploma or GED and 1-3 years of relevant sales experience. Strong interpersonal skills, attention to detail, and the ability to work in a goal-oriented environment are required.
The Treatment Coordinator is a dynamic sales professional and one of the most influential roles within our practice. As the first point of contact for prospective patients, you'll build relationships, understand each patient's needs, and confidently guide them through their orthodontic journey.
Success in this role comes from creating an exceptional customer experience while educating patients on treatment options, overcoming objections, and helping families make confident decisions about their smile. You'll leverage your sales skills and consultative approach to drive treatment acceptance, support business growth, and foster long-term patient relationships.
If you're passionate about connecting with people, thrive in a goal-oriented environment, and enjoy turning conversations into life-changing opportunities, this is the role for you. Subject Matter Expertise not required; Training on Dental/Orthodontic knowledge will be provided
In addition to your hourly rate, we offer a competitive benefits package that includes substantial monthly bonus opportunities, Medical/Rx, Dental, and Vision coverage, a retirement plan (401-k) with a percentage match, flexible spending accounts, health savings accounts, an employee assistance program, and several other benefit options.
Benefit-eligible new hires can enroll in coverage that is effective on their first day of employment. Further details on the benefits program are available upon request.
Opportunity to earn between $50k - $70k per year, between base hourly rate and commission combined.
· Obtaining high treatment acceptance rate of 70% or higher by educating and discussing the orthodontic treatment process, cost of treatment, insurance coverage, and finance options.
· Consistently achieve established sales goals by converting consultations into treatment starts. Individual performance is tracked through treatment acceptance rates and other key sales metrics.
· Solicit referrals from patients post-treatment while at the same time tracking satisfaction with work provided.
· Contact patients/guarantors the day prior or the day of the appointment regarding fees due and to confirm the appointment.
· Communicate to office management if schedules are not filled for consults.
· Ensure patients are cleared for treatment including all cleanings and restorations are validated before beginning treatment.
· Promoting and upholding the values of Harrington Orthodontics in all aspects of the job.
· Exhibit excellent customer service and communicate with potential customers in a friendly and efficient manner.
· Ensure patients are cleared for treatment including all cleanings and restorations are validated before beginning treatment.
· Ensure patients are compliant with appointments, financial obligations, send the appropriate communication leading up to or including termination from treatment.
· Drive results and strive to consistently achieve results and goals set forth by management.
· Other duties as required.
· Being Resilient - Rebounding from setbacks and adversity when facing difficult situations.
· Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
· Communicating Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
· Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
· Drives Results - Consistently achieving results, even under tough circumstances
· Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
· Interpersonal Savvy - Relating openly and comfortably with diverse groups of people.
· Persuading - Using compelling arguments to gain the support and commitment of others.
· Action-oriented and taking initiative, being adaptive and flexible in a changing environment.
· Customer service or sales experience, along with dental knowledge preferred.
· Have excellent written and oral communication skills.
· Compassion and high level of service for our patients, parents, and staff.
· Integrity, always doing the right thing.
· Dependable, reliable to be at work when scheduled.
· Attention to detail.
· Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines.
· Professional manner and appearance at all times.
· Dental or Ortho knowledge appreciated but not required.
· Computer skills: Microsoft office and Web Browser.
· Telephone skills: Proper telephone etiquette and information gathering skills.
· High School Diploma, GED or equivalent Required
· 1-3 Years Relative Sales Experience
Looking for an Orthodontist? We provide the best orthodontics solutions in the city of Wilmington and Hampstead. Visit us now to know about the procedures and
Offices: 1516 DOCTORS CIR, Wilmington, North Carolina 28401, us
View all jobs at CAMPBELL AND COVINGTON ORTHODONTICSThere are currently 287 open administrative positions in Wilmington, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Wilmington Health, MedNorth Health Center, Wilmington Treatment Center, Thermo Fisher Scientific, Compass Group, among others. Browse the listings above to see every active employer.
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