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Skills: Business Operations, Market Research, Staffing Planning, Records Management, Knowledge Management
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Washington, District of Columbia, United States · On-site
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Washington, District of Columbia, United States · On-site
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Washington, District of Columbia, United States · Hybrid
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Washington, District of Columbia, United States · On-site
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Washington, District of Columbia, United States · On-site
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Washington, District of Columbia, United States · On-site
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Washington, District of Columbia, United States · Hybrid
$79k–$165k/yr
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Skills: Call Center Operations, Staff Supervision, Litigation Support, eDiscovery, Customer Service
Washington, District of Columbia, United States · On-site
$22/hr
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Washington, District of Columbia, United States • Hybrid
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The role supports the Staff Director in evaluating and developing business operations policies, processes, and strategic solutions for a federal client. Key duties include managing workforce development, conducting market research, and analyzing program output data to measure impact.
Candidates must have a Bachelor's degree with 7 years of experience or a Master's degree with 5 years of experience, along with an active Secret security clearance. Proven ability to manage complex assignments in a fast-paced federal environment and engage with senior government leaders is required.
Corner Alliance is a dynamic, growing consulting firm that devotes itself to providing an enriching employee experience while working in meaningful ways to create results for the government. We are currently seeking an experienced Operations Support Specialist with 7+ years of experience to join our team and fully embrace our commitment to deliver, grow and thrive.
About the Role:
As an Operations Support Specialist supporting our Federal government client, you will be trusted to support all activities and efforts related to business operations managed and executed by the Staff Director. In this role you will support the evaluation, analysis, strategy, and development of policies, processes, and recommended business operations solutions.
Key Responsibilities include (but not limited to):
Supporting the development and execution of division priorities, goals, requirements, and objectives
Conducting market research to maximize impact and minimize costs; manage deadlines and promote desired outcomes
Developing and coordinating support staffing plan; recommended efficiencies; process flows and standard operating procedures office-wide
Managing and reconciling meeting/engagement expenditures; integrate data into ROI metrics analysis and lessons learned
Supporting workforce development and training initiatives
Providing oversight, management and development of records management and knowledge management processes
Analyzing and interpreting large amounts of program output data and information associated with Division accomplishments and measurable impacts
Assisting with the identification of programmatic strengths and weaknesses
Supporting the creation and development of the clients’ knowledge management initiative
Carry out our Commitments to Deliver, Grow, and Thrive
Location:
You will work as part of a hybrid team in the Washington, DC metro area.
Required Experience/Skills:
A Bachelor’s degree and 7 years of relevant professional experience or
Demonstrated experience with cross-functional team collaboration
Experience managing quick-turn requirements, tasks, and deliverables across multiple concurrent workstreams in a fast-paced federal environment.
Demonstrated ability to plan, organize, and execute complex assignments under tight timelines, shifting priorities, and limited resources.
Ability to translate formal requirements or ambiguous direction into structured work plans, workflows, tracking mechanisms, and repeatable processes that reduce duplication and improve efficiency.
Experience engaging with senior government leaders, contractors, and external stakeholders across meetings, briefings, and day-to-day coordination settings.
The ability to manage multiple projects and provide proposals and recommendations on content, processes, and initiatives undertaken by the federal staff
Ability to communicate effectively, both orally and in writing
Previous experience supporting the Department of Homeland Security
Strong command of Agile/Scrum style project management
Experience with SharePoint, PowerBI, Atlassian Tools (JIRA)
Don’t think you have everything for this role but are still very interested? Please don’t hold back from applying because you may not have it all. You can learn and grow with us. We're looking for someone who is coachable, unflappable in navigating challenges, resourceful in learning new skills, innovative in challenging the status quo, excellent in writing, analytical in thinking, skilled in prioritization, and a rapport builder with clients and colleagues.
About Us:
Corner Alliance offers a comprehensive and competitive benefits package for full-time employees including 401k matching (4%), PTO (3 weeks to start, 4 weeks (2-5 years) and 5 weeks (5 years+)), health, dental, vision, short- and long-term disability, FSA accounts, 4 weeks of paid parental leave, 11 paid holidays (including your birthday off), fitness & cell phone reimbursements, monthly all hands update meetings, annual in-person all hands team building day and evening out, regular check-ins for professional growth goals, semi-monthly one on one performance manager meetings, a social team that coordinates monthly events, use of technology like Slack to keep us connected and collaborative, and overall, a company culture dedicated to a highly engaged team.
Corner Alliance is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability status, genetics, protected veteran status, or any other basis covered by applicable law. We are dedicated to building a talented workforce that reflects the strength of our society and our shared commitment to excellence. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Corner Alliance please call (202) 754-8120 or email [email protected]. Corner Alliance participates in the E-verify program and will provide the Federal Government with Form I-9 information to confirm work authorization in the U.S.
Visit us at www.corneralliance.com to learn more.
Securing Your Data:
Beware of fake employment opportunities using Corner Alliance’s name. Corner Alliance will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Corner Alliance ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Corner Alliance will only communicate with you through our ATS system JazzHR and/or emails that are generated by the corneralliance.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Corner Alliance that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected]. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Salary:
Approximate Salary Estimate: $105,000 - $115,000 annually
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.
We work with government to create results.
Founded in 2007, Corner Alliance is a government consulting firm that serves federal clients primarily in the public safety, emergency management and business intelligence spaces. Corner Alliance is a company where your mission matters, driving change in government through stakeholder-centered solutions, innovative ideas and client loyalty.
Offices: Washington, District of Columbia 20011, US
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