Customer Service Representative (CSR) AA Service Co. Be the friendly voice that keeps our customers comfortable. At AA Service Co., our Customer Service Representatives are often the first impression customers have of ou…
Company Overview Hilco Global, a subsidiary of ORIX Corporation USA, is a diversified financial services company that delivers integrated professional services and capital solutions that help clients maximize value and d…
Position Purpose: The Sourcing Manager is responsible for leading the development and implementation of end-to-end responsible strategies to deliver a competitive advantage related to product sourcing with a focus on dri…
Position Purpose: The Sourcing Manager is responsible for leading the development and implementation of end-to-end responsible strategies to deliver a competitive advantage related to product sourcing with a focus on dri…
Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of t…
Part-Time Extended Day Supervisor - St. Norbert School - Vic. I
Northbrook, Illinois, United States · On-site
$33/hr–$35/hr
Mid level
Visit School Website Catholic School Search The Archdiocese of Chicago Catholic schools serve more than 40,000 students in 154 elementary and high schools in Cook and Lake counties. It is one of the largest private schoo…
Skills: Program Management, Staff Coordination, Student Supervision, Family Communication, Budgeting
We Are Inspired to Serve. Join us!The purpose of this position is to plan, coordinate, assist and implement a full life enrichment program and volunteer program, as well as maintaining and updating on-campus communicatio…
Skills: Program Planning, Volunteer Coordination, Senior Care, Communication, Organization
We Are Inspired to Serve. Join us!The purpose of this position is to plan, coordinate, assist and implement a full life enrichment program and volunteer program, as well as maintaining and updating on-campus communicatio…
Skills: Program Planning, Volunteer Coordination, Senior Care, Communication, Organization
Quality Improvement Associate - Northbrook, IL (Hybrid Position)
Northbrook, Illinois, United States · Hybrid
Entry level
Come join our JCFS (Non-Profit) Continuous Quality Improvement (CQI) team! Are you a people person and a data person? This Quality Improvement Associate position includes providing guidance and support to staff to drive …
Skills: Data analysis, Report writing, Analytical thinking, Attention to detail, Communication skills
LEV MONITORING SOLUTIONS INC
Customer Care Specialist
Northbrook, Illinois, United States · On-site
$23/hr–$25/hr
Mid level
Benefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance About the Role: Join LEV MONITORING SOLUTIONS INC as a Customer Care Specialist in our Northbrook location. In this pivotal role,…
Skills: Patient Care, Healthcare Liaison, Communication, Interpersonal Skills, Cardiology Knowledge
Job DetailsJob Location: Northbrook Community Center - Northbrook, IL 60062Position Type: Part TimeEducation Level: NoneSalary Range: $16.00 - $17.00 HourlyJob Category: Customer Service/AdministrativeJoin the Northbrook…
Skills: Microsoft Office, Data Entry, Cash Handling, Customer Service, Multitasking
Benefits: Paid time off Signing bonus Training & development GAMMA TEAM SECURITY INC. is headquartered in Northbrook, Illinois. The company is a trusted provider in the security industry, offering comprehensive services …
Skills: Full-cycle Recruiting, Candidate Sourcing, Interviewing, HR Information Systems, Employment Law Compliance
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$25/hr–$27/hr
Full-time
Medical insurance, Dental insurance, Vision insurance, Paid time off, Paid holidays, 401(k) with company match
Posted 73d ago
~40 hrs/week
Responsibilities
The Customer Service Representative will manage inbound calls for residential home services and schedule appointments using ServiceTitan. They are responsible for providing exceptional customer support, maintaining accurate records, and promoting company memberships.
Requirements
Candidates must have previous experience in a residential home services company and proficiency with ServiceTitan software. Strong communication, organizational, and problem-solving skills are required to handle a fast-paced environment.
Full job description
Customer Service Representative (CSR)
AA Service Co.
Be the friendly voice that keeps our customers comfortable.
At AA Service Co., our Customer Service Representatives are often the first impression customers have of our company. We're looking for someone who enjoys helping people, thrives in a fast-paced environment, and knows how to turn every call into an outstanding customer experience.
If you have home services experience and know your way around ServiceTitan, we'd love to meet you!
What You'll Do
Answer inbound customer calls for residential HVAC, plumbing, and electrical services
Schedule service appointments using ServiceTitan
Provide exceptional customer service while resolving customer questions and concerns
Communicate clearly and professionally with customers, technicians, and office staff
Maintain accurate customer records and detailed job notes
Prioritize emergency calls and schedule technicians efficiently
Promote maintenance memberships and additional services when appropriate
Support the team by helping create an outstanding customer experience from the first call to the completed job
What We're Looking For
Previous experience as a Customer Service Representative in a residential HVAC, plumbing, electrical, or home services company
Working knowledge of residential HVAC, plumbing, and electrical terminology
Experience using ServiceTitan for scheduling, call booking, and customer management
Excellent verbal and written communication skills
Strong customer service and problem-solving abilities
Ability to multitask and stay organized in a fast-paced environment
Ability to remain calm, professional, and empathetic while handling customer concerns
Positive attitude and team-first mentality
Strong sense of accountability and ownership
Dependable attendance and punctuality
Sales-minded approach with the ability to identify opportunities for memberships, maintenance agreements, and additional services
What You'll Get
$25–$27 per hour based on experience
Full-time, year-round position
Medical, dental, and vision benefits
Paid Time Off and paid holidays
401(k) with company match
Ongoing training and career growth opportunities
Supportive team environment with opportunities to advance
Why AA Service Co.?
We're more than just a home services company—we're a team that believes in taking care of our customers and each other. If you're dependable, customer-focused, and enjoy being part of a company that values teamwork, accountability, and exceptional service, we'd love to hear from you.
Apply today and become part of the AA Service Co. team!
#LPMW1
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$25 - $27 an hour
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Related keywords
Customer Service RepresentativeServiceTitanHVACPlumbingElectricalResidential servicesSchedulingInbound callsMaintenance membershipsCustomer experienceData managementHome servicesSales-mindedTechnical support
Scaling market-leading service brands with a strategic focus on exceptional talent, innovation and delighting customers
Industry
Consumer Services
Company size
1,001-5,000 employees
Founded
1989
Headquarters
King of Prussia, Pennsylvania
LinkedIn followers
6,854
With market-leading HVAC, Plumbing and Electrical service brands, the 3,000+ team members of Sila Services set the industry’s gold standard for an employee-first culture, great work environments, exceptional career growth opportunities and a collaborative environment of teamwork and results-driven excellence.
Backed by Goldman Sachs, Sila Services’ distinctive strategy focuses on exceptional talent development, commercial excellence, technology innovation, and delivering WOW results to every team member and customer. While we are one of the largest companies in our industry, our goal is not to be the biggest, but rather to be the best. The best place for top talent. The best place for customer satisfaction. The best place for a strong, positive, people-focused culture. The best place for continuous growth of the business and our people.
Offices: 900 E 8th Ave, Suite 106, King of Prussia, Pennsylvania 19406, US
HVACHigh Velocity Air ConditioningGeothermalPlumbingElectricalIndoor Air QualityStandby GeneratorsDrains and SewersWater TreatmentHeating
How many Administrative jobs are open in Northbrook, IL right now?
There are currently 108 open administrative positions in Northbrook, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Northbrook, IL?
Companies currently hiring include USA Vein Clinics, Vascular, Fibroid and Oncology Centers, UL Solutions, Old World Industries, Compass Health Center, Bay Path University, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Northbrook, IL?
Yes — 22 of the 108 open administrative positions offer remote or hybrid work (3 remote, 19 hybrid).
How do I apply for Administrative jobs in Northbrook, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.