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$19/hr–$23/hr
Full-time
bachelor degree
Medical insurance, Dental insurance, Vision insurance, 401k program, Company matching, Paid time off
Posted 21d ago
~40 hrs/week
Remote in Illinois, United States, Maryland, United States, Virginia, United States, Washington, District of Columbia, United States
Responsibilities
The Intake Specialist manages patient admissions by answering inquiries, scheduling appointments, and performing screenings. They are also responsible for collecting demographic and insurance data while maintaining accurate patient records through administrative tasks.
Requirements
Candidates must hold a Bachelor's degree in Psychology or a related field and possess previous administrative or customer service experience. Proficiency in Microsoft Office and the ability to handle sensitive patient information with compassion are required.
Full job description
Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis – every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely.
About This Role
As an Intake Specialist, you will be a key point of contact for our patients and play a vital role in the intake and patient admission process. If you are passionate about providing patients with exemplary care, while being sensitive to their individual psychiatric condition, you would be a great addition to our team.
Our dedicated operations teams work behind the scenes to bring our shared mission to life. Each department delivers their own set of strengths which empower our clinicians to focus on their expertise, and ultimately perform the meaningful work that we do.
*Training: This position is remote but requires onsite training for up to 4 weeks at our Northbrook facility.
*Hours/Schedule:
Tuesday through Saturday
Saturday: 12:30PM – 8:30PM CT
Tuesday–Friday: 1:30PM – 9:30PM CT
What You'll Do:
Answering incoming patient and parent phone calls and responding to phone messages in a timely and professional manner
Successfully explain all Compass programs
Scheduling appointments for new and existing patients as well as complete screenings for potential patients calling for services.
Obtaining detailed, confidential patient demographic and insurance information in preparation for intake
Performing data entry of patient information
Performing various administrative tasks such as, scanning, emailing, faxing and mailing documents
Who You Are:
Hold a Bachelor's degree in Psychology or related field
Bilingual (Spanish) Strongly preferred
Have previous administrative, customer service, or scheduling experience
Medical/insurance office experience would be a plus
Are able to deal with sensitive patient situations in a compassionate and confidential manner
Are organized and detail-oriented
Enjoy a fast-paced, collaborative environment
Proficient in Microsoft Office
While this role is fully remote (except for the first few weeks of training ideally), we are prioritizing candidates in the location of our patients in Illinois, or Maryland, Washington DC, or Virginia
We are committed to a fair and equitable work environment. The expected compensation range for this role is below. This range includes multiple career path levels across the organization; where you fall in the range is dependent upon a number of factors including, but not limited to, your years of experience, type of experience, location, and education/certifications. Compass reserves the right to update these ranges.
Compensation
$19—$23 USD
We know job descriptions can be intimidating, so if this sounds like an opportunity for you, please don't hesitate to apply!
Who We Are
Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP). Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.
A few more things we want you to know: our values are super important to us, and hopefully will be to you, too. Cultural humility, teamwork, continuous improvement, connection, patient centered care, passion, innovation, and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities.
Benefits & Perks
We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization.
For eligible positions, our other benefits include: comprehensive medical/dental/vision plans, 401k program with company matching, generous PTO (including competitive parental leave after 1 year of employment), and continuous training through CEU seminars and volunteering opportunities.
What’s Next?
Compass is committed to cultivating diverse and dynamic teams who exude passion for their craft, so whether or not you check all the boxes, we encourage you to apply – we’d be grateful to hear from you!
Empathy and care, without the wait. Comprehensive mental health services for children through adults.
Industry
Mental Health Care
Company size
501-1,000 employees
Founded
2011
Headquarters
Chicago, Illinois
LinkedIn followers
62,452
Founded in 2011, Compass Health Center is the largest provider of non-hospital-based, specialized mental health services in Illinois, Maryland, Virginia, Washington D.C., and Wisconsin. We have a long history of partnering with providers, clinicians, schools, employers, health plans, and community members to provide the highest quality in-person and virtual Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programs for people who need more than traditional outpatient therapy but are not acute enough for inpatient hospitalization. Intermediate care often serves as the solution for a family in crisis without the need to enter an emergency room.
Offices: 2500 W Bradley Pl, Chicago, Illinois, US · 60 Revere Dr, Northbrook, Illinois 60062, US · Statewide, Illinois , US · 750 Oakmont Ln, Westmond, Illinois 60559, US · 11941 Bournefield Way, Silver Spring, Maryland 20904, US
OCD and Complex AnxietyTraumaPsychiatryGroup TherapyMental Health & Substance UseIntensive Outpatient Programs (IOP)Partial Hospitalization Programs (PHP)Outpatient PsychiatryDepressionAnxiety
How many Administrative jobs are open in Northbrook, IL right now?
There are currently 108 open administrative positions in Northbrook, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Northbrook, IL?
Companies currently hiring include USA Vein Clinics, Vascular, Fibroid and Oncology Centers, UL Solutions, Old World Industries, Compass Health Center, Bay Path University, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Northbrook, IL?
Yes — 22 of the 108 open administrative positions offer remote or hybrid work (3 remote, 19 hybrid).
How do I apply for Administrative jobs in Northbrook, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.