Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the Sheraton, Chicago Northbrook in Northbrook, IL. Job Purpose: Cleans …
Skills: General Cleaning Principles, Industrial Laundry Operation, Floor Buffing, Vacuuming, Chemical Handling
Housekeeper - Sheraton Northbrook Hotel, Northbrook, IL
Northbrook, Illinois, United States · On-site
$17/hr–$18/hr
Entry level$500M raised
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeper for the Sheraton Northbrook Hotel in Northbrook, IL. Job Purpose: Cleans and…
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Executive Housekeeper/Mgmt - Sheraton Northbrook Hotel, IL
Northbrook, Illinois, United States · On-site
$70k–$80k/yr
Mid level$500M raised
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Executive Housekeeper for the Sheraton Northbrook Hotel in Northbrook, IL. Job Purpose: …
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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Short-term Disability Insurance, Long-term Disability Insurance, Supplemental Life Insurance
Posted 3h ago
~40 hrs/week
Responsibilities
The Houseperson is responsible for cleaning and preparing guest rooms and public areas to ensure high standards of cleanliness and guest satisfaction. Duties include stripping linens, vacuuming, restocking amenities, and assisting the laundry department with industrial equipment.
Requirements
Candidates must have a high school diploma and basic knowledge of cleaning principles and equipment. The role requires significant physical stamina, including the ability to lift up to 50lbs and work a flexible schedule.
Full job description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the Sheraton, Chicago Northbrook in Northbrook, IL.
Job Purpose:
Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times.
Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil between mattresses and under bed.
Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.
Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
Maintains a friendly, cheerful and courteous demeanor at all times.
Performs other duties as assigned, requested or deemed necessary by management.
OTHER DUTIES/RESPONSIBILITIES
Assists the laundry department by retrieving soiled linen from carts throughout the hotel, sorting laundry into correct size loads, utilizing industrial washers, dryers and pressers, folding and distributing the cleaned linen to storage closets and/or carts.
Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows.
Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or cleaning standards.
This job requires the ability to perform the following:
Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.
Must have upper body strength to lift up to 50lbs. continually throughout an 8 hour shift.
Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift.
Must be able to work with arms raised above head throughout an 8 hour shift.
Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
Material/Equipment Used
Basic residential cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment. Cleaning cart. Ladder/stepping stool. Commercial washers, dryers and pressers.
Exposure to hazardous chemicals on a continual basis.
Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry.
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Hourly-$17.00
Insurance: Medical, dental, vision insurance available for full-time employees and their families; Short-term and Long-term Disability Insurance; Supplemental Life Insurance; and Flexible Savings Account
Retirement: After 6 months of employment, employees are eligible to enroll for 401k with up to a 5% company match
Paid Time Off: Vacation Time - 80 hours on your first 3 years of service; Sick Time – 1 hour accrued per 30 hours worked
Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day
Other benefits: Career Growth Opportunities/ Manager Training Program, Reduced Room Rates throughout the portfolio, Third Party Perks (Movie Tickets, Attractions, Other), Access to our Talent team to help you reach your career goals.
Hotel Equities (HE) is a best-in-class hospitality management company with a diverse portfolio of premium-branded and independent hotels, resorts, and outdoor hospitality destinations throughout the United States, Canada, the Caribbean, and Latin America (CALA). We deliver proven results and drive long-term value for stakeholders through a comprehensive suite of services, a people-first and performance-driven culture, and a commitment to excellence.
Over 11,000+ dynamic HE associates execute on our mission daily; to make a distinctive difference in people's lives.
Offices: North Point Pkwy, Alpharetta, Georgia, US
How many Customer Service & Support jobs are open in Northbrook, IL right now?
There are currently 192 open customer service & support positions in Northbrook, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Northbrook, IL?
Companies currently hiring include Saks Fifth Avenue, Life Time Inc., J. Blanton Plumbing, Lowe's Companies, Inc., DICK'S Sporting Goods, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Northbrook, IL?
Yes — 9 of the 192 open customer service & support positions offer remote or hybrid work (1 remote, 8 hybrid).
How do I apply for Customer Service & Support jobs in Northbrook, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.