About NeuSpark Person Directed Services: NeuSpark PDS provides person-centered, community-based supports for individuals with developmental disabilities. Through a range of residential, day, and community services, we em…
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$60k–$70k/yr
Full-time
bachelor degree
Posted 82d ago
~40 hrs/week
Responsibilities
The specialist ensures organizational adherence to OPWDD regulations, Medicaid standards, and internal policies through auditing and site visits. They conduct incident investigations and collaborate with leadership to implement corrective actions and continuous quality improvement initiatives.
Requirements
Requires a Bachelor's degree in human services, healthcare administration, or a related field with at least 2 years of experience in compliance or quality assurance. Proficiency in Microsoft 365, data analysis tools, and knowledge of OPWDD and HCBS standards are essential.
Full job description
About NeuSpark Person Directed Services:
NeuSpark PDS provides person-centered, community-based supports for individuals with developmental disabilities. Through a range of residential, day, and community services, we empower people to lead meaningful, self-directed lives with dignity and purpose. Our programs are built around each person’s unique strengths, goals, and needs promoting independence, inclusion, and active participation in community life. NeuSpark PDS’s supports foster choice, connection, and personal growth, while also addressing physical and medical needs with care and respect. At NeuSpark PDS, we don’t just support individuals we amplify their voices, celebrate their potential, and help spark brighter futures.
Summary: Seeking a detail-oriented and mission-driven Quality Improvement and Compliance Specialist to support NeuSpark PDS in maintaining adherence to OPWDD regulations, Medicaid standards, and internal policies. This role ensures organizational compliance with Part 521 (OMIG), HCBS community integration metrics, and other regulatory requirements. The QICS will assist the Director of Quality Improvement & Compliance in monitoring, auditing, and reporting quality indicators across all programs, collaborating with program leadership to implement corrective actions and continuous quality improvement initiatives across programs. The ideal candidate has strong auditing, compliance, and analytical skills, along with experience in human services or healthcare.
Essential Functions and Key Responsibilities:
Ensure compliance with Federal and State regulations (42 CFR 483; 14 NYCRR 524, 586, 624, 625, 633, 681) and agency policies through site visits, training, and documentation review.
Conduct thorough investigations of all reportable incidents, notable occurrences, and policy violations within regulatory timeframes.
Perform regular site visits to verify proper maintenance, cleanliness, and adherence to all regulatory and agency standards.
Review program records to confirm staff completion of required trainings and in‑service requirements.
Communicate results of site visits, investigations, and reviews to program staff and leadership; maintain clear, professional written documentation.
Attend and participate in supervisory meetings, trainings, and other required sessions.
Deliver trainings and communicate regulatory requirements effectively to staff.
Conduct site visits and trainings across multiple locations.
Transport self to various assigned program sites as needed.
Collaborate with billing teams to ensure accurate Medicaid billing documentation and review supporting documents for accuracy and regulatory compliance.
Serve as a liaison between program staff, central office departments, and external resources to support staff development and program quality.
Support staff and departments to ensure the safety and well‑being of individuals served.
Identify and communicate training needs through site visits and compliance reviews
Provide technical assistance to Program Directors, Managers, Clinicians, and other staff on compliance requirements and quality operations.
Attend assigned trainings within and outside the agency.
Maintain strict confidentiality at all times.
Adapt to schedule or location changes based on agency needs.
Partner with other dept. teams to implement compliance audits and develop or select quality audit tools.
Ensure corrective action plans are completed for deficiencies identified in internal or external audits.
Request and review Medicaid billing documentation to ensure accuracy, completeness, and compliance.
Support continuous quality improvement initiatives as assigned Qualifications:
Bachelor’s degree in human services, Healthcare Administration, or related field (or equivalent experience).
2+ years of experience in compliance, quality assurance, or program evaluation
Knowledge of OPWDD regulations, Medicaid billing compliance, and HCBS standards
Strong organizational, analytical, and communication skills
Proficiency in Microsoft 365 (e.g. SharePoint; Fabric, PowerBi), external reporting systems (i.e. WSIR, IRMA, CHOICES, NIMIRS), and data analysis tools.; experience with EHR systems highly preferred
Strong communication, critical thinking, and organizational skills This position is on-site (5 days a week) reporting to the Corporate Office - 33 35th Street, Ste B621, Bldg 5, Brooklyn, NY 11232 NeuSpark PDS is committed to fostering a welcoming, inclusive, and respectful environment for our employees, contractors, and the diverse people and families we serve. We value diversity in our workplace because teams are stronger when people bring different perspectives and experiences. NeuSpark PDS does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. All employees and contractors are responsible for maintaining a culture free from discrimination and harassment by treating others with empathy, kindness, and respect.
Join Us in Transforming Lives at NeuSpark Person Directed Services
Since 1984, NeuSpark PDS has been at the forefront of empowering individuals with intellectual and developmental disabilities. We're not just an organization; we're a community of passionate change-makers dedicated to unlocking human potential.
At NeuSpark, we believe in the extraordinary. Every day, we witness the power of human spirit as we support individuals to live their fullest lives. Our approach is revolutionary – we don't just provide services; we create opportunities for growth, independence, and self-discovery.
Are you ready to be part of something bigger than yourself? At NeuSpark PDS, you'll:
- Lead the charge in progressive support services
- Innovate and implement tailored programs that truly make a difference
- Be a champion for dignity, respect, and individual choice
- Work alongside a team of dedicated professionals who share your passion
- Grow both personally and professionally in a supportive, dynamic environment
We're looking for visionaries, go-getters, and compassionate leaders to join our mission. Whether you're experienced in the field or bringing fresh perspectives, there's a place for you here. We offer excellent benefits and a workplace environment built on empathy, respect and understanding.
We offer:
- A culture that celebrates diversity and values your unique perspective
- 403(b) Retirement Plan
- Healthcare, Dental, Life & Vision insurance
- Personalized opportunities for both personal and professional growth
- Employee discounts
- Meaningful work that allows you to make a real difference in people's lives
- Paid orientation
- A chance to be part of a close-knit, dedicated team that feels like family
- Paid time off (holidays, vacation)
- A supportive community where genuine care from colleagues is the norm
Join us and finally love what you do!
Offices: 33 35th St, Suite B621, Building #5, Brooklyn, New York 11232, US
Providing supports and services for people with intellectual and developmental disabilities
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