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Full-time
bachelor degree, professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, Company Matched Pension Plan, Performance Rewards Program, Continuous Education Opportunities
Posted 22d ago
~40 hrs/week
Responsibilities
The Product Fulfillment Coordinator manages the end-to-end order process for IT hardware and software, coordinating between vendors and final clients. They are responsible for processing purchase orders, monitoring backorders, and maintaining meticulous transaction records.
Requirements
Candidates should have a degree or diploma in Business, IT, or a related field, along with experience in product fulfillment. Proficiency in Microsoft Office and familiarity with infrastructure assets like Cisco, Fortinet, and Azure is required.
Full job description
Who We Are:
Bulletproof is an award‑winning IT, security, and compliance partner helping organizations operate with confidence.
For more than 20 years, we’ve supported public and private sector organizations across North America and beyond with innovative, Microsoft‑powered solutions that reduce risk, modernize environments, and drive real business outcomes.
What sets us apart is our ability to deliver from strategy to execution. Customers choose Bulletproof as their one partner across IT, security, compliance, and managed services -from 24/7 SOC operations and managed IT to cloud transformation, governance, and professional services.
Our impact is global, our work is industry‑recognized, and our focus is practical, flexible solutions that work in the real world.
At Bulletproof, technology matters but people come first. Our vision is to serve, secure, and empower the world through people and technology, one customer at a time. When you join Bulletproof, you join a team that values ownership, innovation, and meaningful impact while giving you room to grow alongside leaders in the industry.
What we have to offer:
Challenging Work - We love solving highly complex problems. Across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and solve the problems they're passionate about.
Great People - We are stronger, together, when we are open, honest, and above all, real. Every person is valued here and plays an important role in our shared success.
Global Impact - As a global team spanning continents, boundaries, and cultures, every day we are inspired by the impact our work has on our colleagues, our customers, our communities, and the world at large.
Diversity, Equity and Inclusion - We celebrate each other’s differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and a global citizen.
Position Overview:
The main function of the Product Fulfillment Coordinator (PFC) is to support and execute tasks related to order management based on customer requirements. They will work directly with vendors, mostly IT hardware suppliers, while working on schedule, plan, executing orders, and controlling the deliveries to our final client.
The PFC will work closely with our Sales/Financial department and will keep meticulous records of all transactions.
Responsibilities:
Monitor and process sales orders to ensure timely release to final client
Assist with the quoting and ordering of products (hardware & software) using online tools
Processing requests from both internal Bulletproof depts as well as external customers
Processing of customer PO’s and providing customers with ETA’s on their orders
Review product backorder report and close orders in ordering tools
Create and submit Bulletproof PO’s to suppliers
Problem solving sales orders that do not release properly
Prepare reports and follow up on backordered line items
Monitor daily cycle count reports and follow up to document adjustments per inventory control audit procedures
Prepare monthly cycle count summary reports.
All other duties as required
Required Education and Other Credentials:
Degree or Diploma in Business, Information Technology or related field of study, or equivalent
combination of education and/or
Order Entry experience would be a strong asset
Experience with product fulfilment, preferably with exposure to hardware product
Strong knowledge in Microsoft Excel, Word, PowerPoint and Outlook
Qualifications & Experience:
Robust understanding of Bulletproof products, solutions, and services.
Working experience with ticketing systems such as Zen Desk, Service Now, or BNJ, as well as with Remote Management and monitoring systems.
Good understanding of the operation of infrastructure assets including CISCO, Fortinet, Barracuda, O365/Azure, VMware, ITSM and other tools used in our environments is required.
Capacity to monitor and review IT system logs, server security, and special services on servers.
Proven ability to lead complex troubleshooting and how and to whom to escalate the situation.
Managing the use of the support personnel to ensure customer programs are running efficiently.
Deep understanding to the point of being a subject matter expert of technical matters related to Managed Services/Professional Services.
Identify and resolve problems timely and efficiently.
Ensure timely action is taken to meet the needs of others.
Written and Oral Communication - Communicate clearly and persuasively both in writing and verbally.
Be a key player and operate well within the organization; consistently provide positive feedback to team members
What’s in it for you?
Favorable medical, dental, and vision plans
Company matched pension plan
Competitive pay and performance rewards program
Continuous education opportunities
Opportunities for career growth
Community involvement opportunities
Earn while you give back - enjoy paid access to volunteer time
Annual bonuses and a Service Award Bonus
Equal Opportunity Statement:
Bulletproof is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bulletproof is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Related keywords
IT HardwareSoftware ProcurementZen DeskService NowBNJCiscoFortinetBarracudaO365AzureVMwareITSMCycle CountInventory AuditManaged ServicesProfessional Services
Bulletproof delivers end-to-end security, compliance, cloud, and modern work solutions to help organizations operate with confidence.
For more than 20 years, Bulletproof has helped public and private sector organizations reduce risk, strengthen cyber resilience, and modernize and manage their technology environments. Our deep Microsoft expertise enables us to translate complex technologies into practical solutions that drive real business outcomes.
Our award-winning team delivers managed IT and security services, 24/7 SOC monitoring, compliance and governance programs, cloud transformation, and professional services that support organizations at every stage of their journey. Bulletproof protects tens of thousands of client workstations across North America and beyond, empowering them to secure, comply, and grow with confidence.
Offices: 150 Knowledge Park Drive, 3rd Floor, Fredericton, New Brunswick E3C 0N9, CA · 11 Ocean Limited Way, Suite 200, Moncton, New Brunswick E1C 0H1, CA · 84 Chain Lake Dr, Suite 500, Beechville, Nova Scotia B3S1A2, CA · 176 Great George St, Suite 402, Charlottetown, Prince Edward Island C1A 4K9, CA · 7160 Amigo Street, Las Vegas, Nevada 89119, US
IT SolutionsSecurity ConsultingManaged ServicesMicrosoft Office 365Sharepoint ConsultingOutsourcingProduct FullfillmentFortinetCybersecurityAzure
How many Administrative jobs are open in Halifax, Canada right now?
There are currently 171 open administrative positions in Halifax, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Halifax, Canada?
Companies currently hiring include IWK Health, Government of Nova Scotia, The Armour Group Limited, MUFG Investor Services, FYihealth group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Halifax, Canada?
Yes — 37 of the 171 open administrative positions offer remote or hybrid work (5 remote, 32 hybrid).
How do I apply for Administrative jobs in Halifax, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.