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Temporary
high school
Competitive Compensation, Partnered Training Programs, Learning Supports
Posted 1d ago
~40 hrs/week
Responsibilities
Responsible for dispatching trips, arriving trips to TMW, and managing an assigned fleet of drivers and trucks. The role focuses on operational excellence, ensuring utilization targets are met while providing superior customer service.
Requirements
Requires a high school diploma with post-secondary education and dispatch experience preferred. Candidates should be proficient in TMW and Excel with a strong understanding of trucking industry rules and regulations.
Full job description
TRANSX LTD.
Operating for over 50 years; the TransX Ltd. is one of the largest Canadian (CN Rail-owned) providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4000 trucks, trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customer’s business needs.
SUMMARY – Dispatcher – Level 1
Shift: Friday to Sunday
The TransX Ltd. has an exciting opportunity for a Dispatch – Level 1 to join the Operations Department in our Aberfoyle facility. This position is responsible for dispatching and arriving trips to TMW. The Dispatcher is also responsible for effective management and support of an assigned fleet of drivers and trucks. This position will focus on operational excellence and superior customer service, ensuring their fleet operates efficiently as a team in support of our high standards for driver success and customer service performance.
Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver expectations by supporting all drivers in successfully meeting utilization targets while honoring home time. Our fleet team will be satisfied once our drivers have successfully met their full potential. As a leader within TransX, the position is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity, and Respect.
KEY ACTIVITIES
Driver Communication
Confirm daily ready times/weekly resets with designated fleet.
Discuss load requirements with drivers to ensure on time service.
Assist drivers in solving all on the road problems as they arise.
Communicate issues and concerns to appropriate team members. (planning, customer service, etc)
Work with drivers to ensure utilization targets are being met.
Arrange to have driver's training modules completed.
Strong understanding of transportation regulations and laws is critical when arranging for deliveries and pickups.
Create Shipping and Dispatch Documents
Maintain records of dispatched calls, driver routes, delivery and pick up times, and truck repairs and maintenance
Log customer shipping schedules and complains
Maintain any details regarding route changes
If necessary, keep records of driver training sessions
Generate Bills and Invoices
Create billing and invoice documents for shipments
Ensuring that drivers receive any necessary documents before making a pickup
Invoice customers for payment of shipment pickups and handle any issues regarding charged for these services.
Ability to use dispatch software
SKILLS & KNOWLEDGE
Education
High School Diploma
Post- Secondary Education- Preferred
Experience
Dispatch Experience – Preferred
Experience with programs such as Excel and TMW
Logistics / Supply Chain experience an asset
Excellent communication skills
Capable of multi-tasking with keen ability to prioritize
Able to make decisions with limited supervision
Analytical thinking, Strong organizational and priority management skills.
Computer literate & Proficient
Able to accurately identify and proactively make appropriate suggestions to resolve any problems
Knowledge of the trucking industry and associated rules and regulations (ex. Hours of service regulations)
BENEFITS & PERKS
WHY JOIN TRANSX?
Large, Canadian owned company
Operating for over 50 years
Leading transportation and logistics services
11 Terminals across North America
Competitive compensation
Partnered training programs and learning supports
APPLY TODAY!
TransX Ltd. is committed to building a culture of diversity, equity and inclusion also welcomes applications from women, racialized persons, Indigenous peoples, persons with disabilities, and persons of all sexual orientations and genders. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply.
If you require accommodation for the recruitment process, please let us know at the point of application.
Related keywords
TMWExcelLogisticsSupply ChainTransportationHours Of ServiceDispatchFleet ManagementBillingInvoicingTrucking IndustryOperational ExcellenceDriver ExperienceShipping Documents
The TransX Group of Companies is a leading North American transportation service provider.
Industry
Truck Transportation
Company size
1,001-5,000 employees
Founded
1963
Headquarters
Winnipeg, Manitoba
LinkedIn followers
17,344
TransX Group of Companies is one of the North American industry leaders in integrated transportation and logistics.
With 11 locations scattered across Canada and the US, a team of 1800+ and a fleet of 4000+, we're committed to setting the gold standard in safety, service quality, fleet maintenance, and customer satisfaction across all industry segments we serve.
Our goal to be North America's premier provider of logistics and transportation solutions begins with employing, retaining, and developing the best employees in the industry; we take pride in fostering an empowering environment for our team members to reach their full potential, emphasizing values rooted in trust, respect, and integrity.
For more information, visit www.transx.com and follow us on our social media accounts!
Interest in joining our team? Contact one of our recruiters today or apply online.
Offices: 2595 Inkster Boulevard, Winnipeg, Manitoba R3C 2E6, CA · 7459 McLean Road West, Aberfoyle, Ontario N1H 6H9, CA · 2929 Lone Oak Circle, Eagan, Minnesota 55121, US · 285115 61 Ave SE, Rocky View County, Alberta T1X 0K3, CA · 19121 118A Ave NW, Edmonton, Alberta T5S 2J7, CA
Temperature Control/Temperature ProtectRailroadMobile AppsTransportationiOSTravel
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