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Northrop Grumman Mission Systems, Inc.
Supply Chain Planning Specialist - Level 2
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Mid level
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$120k–$150k/yr
Full-time
Car Allowance, Health Benefits, Paid Time Off, 401k
Posted 4h ago
~40 hrs/week
Responsibilities
The District Account Manager is responsible for managing client relationships, ensuring service quality, and overseeing contractor performance within an assigned territory. They also handle contract negotiations, client retention strategies, and the supervision of night managers to ensure operational excellence.
Requirements
Candidates must have at least 2 years of outside B2B account management experience with a proven track record in client retention. Proficiency in Microsoft Office and CRM software is required, along with excellent communication skills and the ability to travel locally to client sites.
Full job description
District Account Manager
Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!
City Wide Facility Solutions is actively seeking a District Account Manager (FSM) for our Northern Virginia region.
The District Account Manager (Facility Solutions Manager) is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.
What you will do...
Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products.
Formulate and manage an effective service strategy and schedule tailored to each client.
Negotiate and enter into agreements with clients for additional services – determine pricing, staffing, and logistics.
Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients.
Supervise and direct Night Managers; ensure the client’s strategy is executed and all services are performed correctly.
Promote the sale of, procure, and monitor supplies for clients.
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise.
Use City Wide’s CRM to perform client inspections, adding extra charges, NM routing, etc.
Schedule each non-routine activity in client facilities using Outlook.
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A’s. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled.
Notify Sales Executives of potential accounts in your territory, especially new construction.
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance.
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy.
Assist Accounting in collecting clients’ past due invoices and payment invoices for Contractors.
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client.
2+ years outside B2B account management experience, building maintenance or facility management preferred but not required.
2+ years track record of success in a client retention role, with goals and metrics to support.
Highly detail-oriented and excellent follow-through on commitments.
Positive and outgoing personality; great at building relationships.
Excellent verbal and strong written communication skills.
Proficient in Microsoft Office and knowledge of CRM database.
Ability to travel on a daily basis to client locations locally.
City Wide Facility Solutions offers a competitive compensation and benefits, including:
Car Allowance
Guaranteed Base Salary 60-70k plus commissions and bonuses OTE 120-150k
Health Benefits
PTO
401K
and much more.....
More on City Wide...
City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com
Founded in 1961, City Wide has become synonymous with building maintenance in its home Kansas City market and now has over 100 franchise locations in the United States and Canada. We help clients manage their facility's needs by scheduling the 20+ interior and exterior services for them. City Wide simplifies the process for building owners and property managers, easing the time, stress, and resources typically required to oversee an entire facility.
For more information about City Wide's services, please visit gocitywide.com/services.
Offices: 15230 W 105th Terrace, Lenexa, Kansas 66219, US · 1736 Westpark Center Dr, Suite 100, Fenton, Missouri 63026, US · 2169 Chamber Center Drive, Fort Mitchell, KY 41017, US · 4b Inverness Ct E, Suite 280, Englewood, Colorado 80112, US · 4849 Ronson Ct, Suite 104, San Diego, California 92111, US
How many Administrative jobs are open in Fairfax, VA right now?
There are currently 184 open administrative positions in Fairfax, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Fairfax, VA?
Companies currently hiring include Inova Health, PM Pediatric Care, SOSi, Mission Technologies, a division of HII, Shelter House, Inc, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Fairfax, VA?
Yes — 24 of the 184 open administrative positions offer remote or hybrid work (6 remote, 18 hybrid).
How do I apply for Administrative jobs in Fairfax, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.