Title: Residential Coordinator (Mon-Fri, 4pm-12am) (shift cannot be changed) Level: Coordinator Department: Fair Ridge Family Shelter Reports to: Assistant Director of Operations Pay Rate: $20/hr Location: Fairfax, VA FL…
DVSH - Director of Domestic Violence & Supportive Housing
Fairfax, Virginia, United States · Hybrid
$75k–$80k/yr
Mid level
Title: Director of Domestic Violence & Supportive Housing Level: Director Department: Domestic Violence & Supportive Housing Reports to: Senior Director of Domestic Violence Services FLSA Status: Exempt Salary Range: $75…
Skills: Leadership, Program management, Trauma-informed care, Case management, Staff development
Title: Grants Specialist Department: Grants Department Reports to: Director of Grants Management Salary Range: $55K-$60K Location: Chantilly, VA (Hybrid) FLSA Status: Exempt About Us: Shelter House was established in 198…
Fair Ridge - Director of Fair Ridge Family Shelter
Fairfax, Virginia, United States · Hybrid
$85k–$95k/yr
Senior
Title: Director of Fair Ridge Family Shelter Level: Director Reports to: Senior Director of Emergency Services Salary Range: $85K-$95K Location: Fair Ridge Family Shelter FLSA Status: Exempt Location: Fairfax, VA About U…
Skills: Program management, Staff supervision, Leadership, Crisis intervention, Trauma-informed care
Title: Case Manager (Full Time) Level: Case Manager Department: Katherine Hanley Family Shelter Reports to: Assistant Director FLSA Status: Exempt Location: Fairfax, VA Salary: $52K-56K About Us: Shelter House was establ…
Skills: Case Management, Trauma-Informed Care, Housing First Model, Crisis Intervention, Financial Budgeting
KHFS - Residential Coordinator (Monday to Friday, 4pm-12am)
Fairfax, Virginia, United States · On-site
Mid level
Title: Residential Coordinator (FT) Department: Katherine Hanley Family Shelter Reports to: Assistant Director of Operations FLSA Status: Non-Exempt About Us: Shelter House was established in 1981 as a grassroots respond…
Title: Residential Coordinator FT (Monday-Friday, 12am-8am) (shift cannot be changed) Department: Katherine Hanley Family Shelter Reports to: Assistant Director of Operations FLSA Status: Non-Exempt About Us: Shelter Hou…
Title: Medical Outreach Case Manager Department: Kennedy Emergency Shelter Reports to: Assistant Director of Programs Salary: $52K-$56K FLSA Status: Exempt About Us: Shelter House was established in 1981 as a grassroots …
Skills: Case Management, Street Outreach, Crisis Intervention, Trauma-Informed Care, Harm Reduction
Title: Case Manager – Artemis House Department: Artemis House Region III Reports to: Assistant Director of Programs FLSA Status: Exempt Salary: $52-$56K About Us: Shelter House was established in 1981 as a grassroots res…
Title: Senior Case Manager Department: Loudoun Homeless Service Center Reports to: Assistant Director of Programs Salary Range: $58K-$63K Location: Leesburg, VA Duration: Temporary Until December 2026 FLSA Status: Exempt…
Skills: Case Management, Crisis De-escalation, Housing-First Model, HMIS Data Entry, Client Advocacy
Title: Case Manager Department: Artemis House, Region 1 Reports to: Assistant Director of Programs Salary Range: $52K-$56K Location: Northern Region of VA FLSA Status: Exempt About Us: Shelter House was established in 19…
Title: Prevention Case Manager Department: Domestic Violence & Supportive Housing Reports to: Senior Prevention Case Manager FLSA Status: Exempt Salary: $52,000 - $56,000 About Us: Shelter House was established in 1981 a…
Level: Director Department: Kennedy Shelter Reports To: Senior Director of Fairfax Emergency Services Salary Range: $78,000–$84,000 FLSA Status: Exempt Location: Fort Belvoir, VA About Us Shelter House was established in…
Skills: Program Management, Staff Supervision, Crisis Intervention, Trauma-Informed Care, Case Management
Kitchen Manager Department: Kennedy Emergency Shelter Reports To: Assistant Director of Operations FLSA Status: Non-Exempt About Us Shelter House was established in 1981 as a grassroots response to the homelessness crisi…
Title: Residential Coordinator (Sat-Sun, 4pm-12am) (shift cannot be changed) Level: Coordinator Department: Fair Ridge Family Shelter Reports to: Assistant Director of Operations Pay Rate: $20/hr Location: Fairfax, VA FL…
The Residential Coordinator provides essential 24-hour awake coverage and supervision at an emergency shelter for households with minor children. Responsibilities include crisis intervention, facilities management, maintaining safety, and documenting client interactions.
Requirements
Candidates must have a high school diploma or GED and at least 2 years of experience in the human services field. Strong verbal and written communication skills and the ability to build relationships with clients are required.
Full job description
Title: Residential Coordinator (Mon-Fri, 4pm-12am) (shift cannot be changed)
Level: Coordinator
Department: Fair Ridge Family Shelter
Reports to: Assistant Director of Operations
Pay Rate: $20/hr
Location: Fairfax, VA
FLSA Status: Non-Exempt
About Us:
Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 200 employees committed to preventing and ending homelessness and domestic violence. In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.)
About the Role:
The Residential Coordinator provides essential 24-hour awake coverage and supervision of a large Fairfax County emergency shelter for households with minor children. This facility is a 85-unit hotel and provides a total of 344 beds. The Residential Coordinator acts as the first point of contact for client needs and support. This position is responsible for crisis intervention, facilities management, ensuring the safe and efficient operation of the front desk and maintaining a positive living environment within the shelter. The residential coordinator will ensure the safety of shelter residents and the property of Shelter House.
How you will contribute:
Ensure the safe functioning of the shelter and maintain a safe environment for clients. Monitor visitor check-in and front desk calls and inquiries
Perform rounds and monitor the outside and inside of the building grounds
Update the daily log by documenting all interactions with clients and any other significant events in the shelter
Work closely with case managers to support and reinforce the client’s service plan and maintain ongoing communication regarding client progress
Complete efficient shift exchange with incoming/ outgoing staff and report on the day’s activities in order to maintain consistency throughout the day
Ensure all documentation pertaining to the Shelter House log is completed and in compliance with agency best practice
Evaluate and provide for basic needs of shelter clients while on shift. Distribute household items, toiletries and other items to clients as needed.
Perform residential cleaning, including light touch-ups and washing shelter linens
Organize and restock household supplies, toiletries, linens, towels, and donations
Perform weekly unit inspections (Was this an expectation with the need to conduct them twice a week?)
Maintain the dignity and confidentiality of all clients during service delivery
Maintain current knowledge and ability to administer emergency procedures to include building evacuation, health emergencies, and safety management
Conduct assessments and intakes for One-Night- Only families seeking shelter after hours.
Accept donations and support volunteer programs and events in the shelter
Participate in staff meetings and staff training as directed
Ensure compliance with all agency policies and best practices
Proficiently utilize Google Suites applications (email, calendar, drive, docs, etc) as a part of day-to-day work requirements
Serve as emergency personnel and must report to work as scheduled regardless of circumstances (inclement weather, highway congestion, etc)
Proficiently utilize Microsoft products as a part of day-to-day work requirements.
Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment
Perform other duties deemed necessary to support the program and agency
Required:
A high school diploma or GED
2+ years of experience in human services field i.e., mental health, substance abuse, homeless and domestic violence
Ability to build strong working relationships with clients and team members
Strong verbal and written communication skills
Willingness to work evenings and weekends when needed
Preferred:
A bachelor’s in human services/ related field
1 year of experience in customer service
Experience working in programs serving homeless families
Experience working in a residential environment
Current CPR/ First aid certification
Physical Requirements:
Annual TB Test is required
Ability to sit or stand for long periods
Ability to lift items weighing 10-20 pounds
Benefits:
Medical, Dental & Vision Insurance
401K contributions with a 4% employer match
13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
Four Annual Team Building Events
Equal Employment Opportunity:
Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department.
Drug and Alcohol-Free Workplace Policy:
Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.
Serving the Northern Virginia region, we envision a community free of homelessness and domestic violence.
Industry
Civic and Social Organizations
Company size
201-500 employees
Founded
1981
Headquarters
Chantilly, Virginia
LinkedIn followers
4,059
Shelter House, Inc. is a community-based, non-profit organization serving families experiencing homelessness and victims of domestic violence in Fairfax and Loudoun Counties (Virginia). Our organization was formed in 1981, when several ecumenical groups came together to better serve Fairfax County's low-income population. In 1985, Shelter House's facility was moved to its current location in Falls Church. In 2007, Shelter House was awarded Fairfax County's contract to operate the Katherine K. Hanley Family Shelter in Fairfax. In 2010, Shelter House became the first non-profit to operate Artemis House, Fairfax County’s only 24 hour Domestic Violence Shelter.
Offices: 4443 Brookfield Corporate Dr, Suite 300, Chantilly, Virginia 20151, US
Serving the Northern Virginia region, we envision a community free of homelessness and domestic violence.
Industry
Civic and Social Organizations
Company size
201-500 employees
Founded
1981
Headquarters
Chantilly, Virginia
LinkedIn followers
4,059
Shelter House, Inc. is a community-based, non-profit organization serving families experiencing homelessness and victims of domestic violence in Fairfax and Loudoun Counties (Virginia). Our organization was formed in 1981, when several ecumenical groups came together to better serve Fairfax County's low-income population. In 1985, Shelter House's facility was moved to its current location in Falls Church. In 2007, Shelter House was awarded Fairfax County's contract to operate the Katherine K. Hanley Family Shelter in Fairfax. In 2010, Shelter House became the first non-profit to operate Artemis House, Fairfax County’s only 24 hour Domestic Violence Shelter.
Offices: 4443 Brookfield Corporate Dr, Suite 300, Chantilly, Virginia 20151, US