IHG Hotels & ResortsDubai, Dubai, United Arab Emirates · On-site
At Hotel Indigo Dubai Downtown, every conversation is an opportunity to make someone’s day. We are looking for a friendly, confident, and guest focused Telephone Operator who knows that a warm greeting, a helpful attitud…
Skills: Communication skills, Hospitality, Customer service, Opera PMS, Telephone operations
Dubai, Dubai, United Arab Emirates · On-site
A Clinical Support Assistant (CSA) plays a crucial role in healthcare settings by providing administrative and clinical support to healthcare professionals. They assist with patient care under the direction and supervisi…
Skills: Clinical procedures, Healthcare practices, Medical equipment operation, Safety protocols, Communication skills
Dubai, Dubai, United Arab Emirates · On-site
Key Accountabilities Prepare and organize clinical areas (inclusive of waiting areas) for patient presence, consultations and procedures. Provide non-interventional assistance to licensed healthcare professionals during …
Skills: Clinical support, Patient care, Medical equipment sterilization, Patient records management, Appointment scheduling
Dubai, Dubai, United Arab Emirates · On-site
Key Accountabilities Prepare and organize clinical areas (inclusive of waiting areas) for patient presence, consultations and procedures. Provide non-interventional assistance to licensed healthcare professionals during …
Skills: Clinical support, Patient care, Medical equipment sterilization, Patient records management, Appointment scheduling
Dubai, Dubai, United Arab Emirates · On-site
Ensure that all credit related transactions are timely processed as per stipulated standards. Raising Limit Extensions (post security pack handed over to the customer) till FRS release. Adhoc limit requests for temporary…
Skills: Credit Support, Loan Disbursement, Collateral Management, Documentation Execution, Account Monitoring
Dubai, Dubai, United Arab Emirates · On-site
Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn…
Skills: Aconex, Document Control, Version Control, Records Management, ISO 9001
Dubai, Dubai, United Arab Emirates · On-site
Meraki Education is looking for enthusiastic and customer-oriented individuals to join our call center team. The role involves handling inbound and/or outbound calls, assisting families interested in admissions at our sc…
Skills: Customer Service, Call Center Operations, Communication Skills, Active Listening, Problem-solving
Dubai, Dubai, United Arab Emirates · On-site
Job purpose Assisting the customers with their enquiries related to sales, aftersales, shift, KARFF, AWRT and Autotrust and ensuring proper data capture and maintain high call quality levels. Generate revenue from the de…
Skills: Customer Service, Communication Skills, Relationship Management, Time Management, Conflict Resolution
Dubai, Dubai, United Arab Emirates · On-site
Joint Movements & Travel Specialist (Defence) Impact a better future At Serco, we bring together the right people, technology, and partners to deliver innovative solutions that impact a better future. We have been operat…
Skills: Administrative support, Operations management, Logistics coordination, Travel coordination, Security clearance management
Dubai, Dubai, United Arab Emirates · On-site
Job Location: Avani Palm View Dubai Hotel & Suites At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this …
Skills: Maintenance Coordination, Administrative Support, Work Order Management, Preventive Maintenance, Facility Management
Dubai, Dubai, United Arab Emirates · On-site
$2k–$3k/mo
As a Housekeeping Attendant, you will be responsible for maintaining cleanliness and hygiene throughout the club according to established standards. Perform a variety of cleaning activities such as sweeping, mopping, du…
Skills: Cleaning, Housekeeping, Attention to detail, Organizational skills, Customer service
Dubai, Dubai, United Arab Emirates · On-site
Role Summary: The PMO Executive will play a key role in driving operational excellence across the Enterprise Delivery organization by ensuring strong financial governance, account oversight, and optimal resource utilizat…
Skills: Project Management, Financial Governance, Revenue Realization, Resource Management, Data Analysis
Dubai, Dubai, United Arab Emirates · On-site
Main Duties/Responsibilities: The Third-Party Management Senior Advisor, MEA will oversee third-party risk governance and support compliance with outsourcing and third-party management regulatory requirements across Cign…
Skills: Strategic Sourcing, Third-Party Management, Contract Negotiation, Supplier Governance, Risk Management
Dubai, Dubai, United Arab Emirates · Hybrid
People Services Advisor - Middle East - 6 month FTC Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our People team are the architects of a g…
Skills: HR Administration, UAE Labour Law, Workday, Visa Processing, Payroll Preparation
Dubai, Dubai, United Arab Emirates · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Spa software, Customer service, Communication skills, Organizational skills, Sales
Dubai, Dubai, United Arab Emirates · Hybrid
Job Title IG Prime: Institutional Sales MENA Job Description Who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – bui…
Skills: Lead generation, Sales, Telemarketing, Business development, Communication
Dubai, Dubai, United Arab Emirates · On-site
SFORS is a trading company where traders succeed! We trade in the global financial markets and are among the key prop trading players and pre-market trading leaders. Our company owes its 20 years of success in the stock …
Skills: Visa processing, Document auditing, Stakeholder management, Budget management, Microsoft Excel
Dubai, Dubai, United Arab Emirates · On-site
Job Location: NH Collection Dubai The Palm NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully …
Skills: Learning and Development, Human Resources, Training Facilitation, Hospitality Management, LMS Management
Dubai, Dubai, United Arab Emirates · On-site
Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now! Tickmill is looking to hire a Operational Manager to join our rapidly expanding team. We are seek…
Skills: Operational management, Regulatory compliance, SCA regulatory requirements, Client onboarding, Trade processing
Dubai, Dubai, United Arab Emirates · On-site
The job profile for this position is Underwriting Account Senior Representative, which is a Band 2 Professional Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible striv…
Skills: Underwriting, Account Management, Policy Administration, Reporting, Process Improvement
IHG Hotels & Resorts
Dubai, Dubai, United Arab Emirates • On-site
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The Telephone Operator acts as the voice of the hotel, managing internal and external calls with professionalism and efficiency. They are responsible for assisting guests with inquiries, coordinating with other departments, and maintaining accurate records while ensuring high standards of hospitality.
Candidates must have previous experience in a telephone operator role within the hospitality industry. Proficiency in communication, a positive attitude, and familiarity with Opera PMS are highly valued.
At Hotel Indigo Dubai Downtown, every conversation is an opportunity to make someone’s day. We are looking for a friendly, confident, and guest focused Telephone Operator who knows that a warm greeting, a helpful attitude, and the right words can leave a lasting impression. If you enjoy connecting with people and love being at the heart of the guest experience, we would love to hear from you.
About Us
A little curiosity can take you anywhere. So, at Hotel Indigo Dubai Downtown, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Where every day brings new discoveries, fresh experiences, and unexpected ideas.
And just like our hotels, no two colleagues are the same. So, we’re curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At Hotel Indigo Dubai Downtown, we’re excited to meet spirited characters who can delight the most curious guests.
Your Day to Day in a Nutshell
As our Telephone Operator, you will be the voice of the hotel, creating memorable first impressions with every call. You will handle internal and external calls with warmth, professionalism, and efficiency, ensuring every guest feels welcomed and valued. Whether assisting with guest requests, providing information about the hotel and local neighbourhood, connecting callers to the right department, or responding to inquiries with confidence, you will deliver service that is both seamless and personal.
You will play an important role in keeping communication flowing across the hotel, working closely with other departments to ensure guest requests are followed through promptly and accurately. You will handle emergency procedures in line with hotel standards, maintain accurate records of guest requests, and ensure every interaction reflects our commitment to exceptional hospitality.
What We Need from You
We are looking for someone with previous experience in a telephone operator role, within hospitality.
You should have excellent communication skills, a calm and positive approach, and the ability to manage multiple conversations and priorities with confidence. A naturally warm personality, attention to detail, and a genuine passion for creating memorable guest experiences are essential. Knowledge of Opera PMS is an advantage.
What You Can Expect from Us
Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you. We’ll reward all your hard work with a great salary and benefit package.
What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start with IHG, be involved and grow. So, whoever you are, whatever you love doing, bring your passion to IHG and we’ll make sure you’ll have room to be yourself.
IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good. With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties. Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites Exclusive Partners: Iberostar Beachfront Resorts InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally. Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.
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