We are seeking an experienced Community Manager who has operated at the intersection of owners association management and branded residential living in Dubai. This is not an entry-level property role — we need someone wh…
Skills: Owners association management, Branded residential living, Service charge management, Budget tracking, Stakeholder management
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Marriott International Hotels, Inc.
Spa Therapist - Heavenly Spa (Preferably Female)
Dubai, Dubai, United Arab Emirates · On-site
Entry level
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Full-time
Employment visa, Comprehensive medical insurance coverage, Company laptop, Structured onboarding and training programme, Career progression opportunities
Visa sponsorship available
Posted 7h ago
~40 hrs/week
Responsibilities
The Community Manager will serve as the primary liaison between the owners association, residents, and management, overseeing daily operations and service standards. Responsibilities include managing service charges, coordinating general meetings, supervising contractors, and fostering community engagement through branded events.
Requirements
The role requires an experienced professional with a background in owners association management and branded residential living in Dubai. Candidates must possess strong operational, financial, and interpersonal skills to navigate complex stakeholder relationships and regulatory frameworks.
Full job description
We are seeking an experienced Community Manager who has operated at the intersection of owners association management and branded residential living in Dubai. This is not an entry-level property role — we need someone who has sat across the table from unit owners, navigated service charge disputes, maintained brand partner relationships, and built genuine communities within premium developments. You understand that owners in a branded residence are simultaneously investors and residents, and you know how to serve both sides of that relationship. Your day-to-day combines operational precision, people skills, and a working knowledge of how Dubai's OA regulatory framework shapes what you can and cannot do.
Act as the primary liaison between the owners association board, individual unit owners, tenants, and the management company — maintaining trusted relationships across all stakeholders
Manage the day-to-day community operations of a branded residential development, upholding the standards expected by both the OA and the brand partner
Oversee service charge collection, arrears follow-up, and budget tracking in coordination with the finance team
Plan, coordinate, and minute Annual General Meetings and Extraordinary General Meetings, ensuring quorum, procedural compliance, and clear owner communication
Manage and evaluate FM contractors, soft service providers, and security teams, holding them accountable to SLA and brand standards
Handle owner and tenant complaints, escalations, and neighbour disputes with professionalism, neutrality, and documented follow-through
Coordinate move-in and move-out logistics, enforce community rules, and issue violation notices where required
Develop and deliver resident engagement programmes — community events, seasonal activations, owner communications — that reflect the brand identity of the development
Maintain accurate records of the owner register, unit usage, service charge accounts, and contractor performance
Liaise with the brand hotel or operator where applicable to ensure alignment on shared services, staff presentation, and resident-facing standards
Monitor community KPIs — satisfaction scores, response times, open issues — and report regularly to senior management
Manage reserve fund planning inputs and preventive maintenance schedules in coordination with the technical team
Competitive salary, based on experience and market benchmarks
Employment visa and comprehensive medical insurance coverage
Company laptop and all necessary tools to perform effectively
Structured onboarding and training programme to ensure full integration from day one
A dynamic, growth-oriented work environment within one of Dubai’s leading asset management firms
Exposure to a diverse, high-value portfolio of residential and commercial properties across the UAE
Access to Driven's proprietary CRM, systems, and technology stack
A collaborative, high-performance team culture that values accountability, innovation, and excellence
Clear opportunities for career progression within a growing asset management platform
Related keywords
Community ManagerOwners AssociationBranded ResidencesDubaiService ChargesFacility ManagementProperty ManagementAsset ManagementStakeholder RelationsBudgetingKPIsContractor ManagementRegulatory ComplianceResidential DevelopmentCRMAnnual General Meetings
Multi Award Winning | Sales | Leasing | Property Management | Holiday Homes | Interiors | Forbes Top 10 Middle East
Industry
Real Estate
Company size
501-1,000 employees
Founded
2012
Headquarters
Dubai, Dubai
LinkedIn followers
189,508
Established in 2012, Driven | Forbes Global Properties has grown into a leading property brokerage, investment, and consultancy company. We offer a full spectrum of innovative and customizable property solutions and wealth management services to clients in the UAE and abroad.
With extensive local and international experience, our dedicated team of real estate agents in Dubai boast a portfolio of commercial, residential, retail, and off-plan properties. Providing a reliable source of information on the properties and market trends, our property consultants are well-versed in the principles of the real estate market, negotiation, market analysis, property management, and ethical conduct.
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Which companies are hiring for Customer Service & Support roles in Dubai, United Arab Emirates?
Companies currently hiring include Marriott International Hotels, Inc., Accor, Minor Hotels, IHG Hotels & Resorts, Chalhoub Group, among others. Browse the listings above to see every active employer.
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