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1161500225.0000009752.OFFICE SUPPORT – VOTE CENTER SUPPORT
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This position provides administrative and clerical assistance to the Voting Sites Division of the Elections Department. Performs assisting in various assignments in office. Vote Center Support staff are also the primary …
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$26/hr–$34/hr
Full-time
Posted 6d ago
~40 hrs/week
Responsibilities
The Technology Support Specialist provides comprehensive IT and AV support on campus, including hardware/software deployment and classroom technology maintenance. They serve as the primary point of contact for technical troubleshooting and coordinate with vendors to ensure seamless academic and event operations.
Requirements
Candidates must have 2–4 years of experience in IT support or AV environments and possess strong troubleshooting and communication skills. Proficiency with Windows Server, Active Directory, and various AV platforms is highly desirable.
Full job description
The mission of the University of St. Augustine for Health Sciences is the development of professional health care practitioners through innovation, individualized, and quality classroom, clinical, and distance education.
ENERAL SUMMARY
The Technology Support Specialist is responsible for delivering comprehensive IT and AV support on campus, including managing hardware and software deployments, supporting classroom and collaborative technologies, and ensuring seamless operations for academic and event-related technology needs. This position serves as a key point of contact for technical support, AV setups, and coordination with vendors, and partners with IT and academic staff to enhance the student, faculty, and staff experience.
This is a campus-based position located on the Dallas campus in Dallas, Texas and requires a presence on campus 5 days per week.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsibilities include:
Installs, configures, and maintains computer equipment, peripherals, classroom AV systems, and software.
Serves as point of contact for technical support, including hardware, software, network issues, and AV troubleshooting.
Supports classroom and event AV needs, including setup, configuration, and dismantling for graduations, executive meetings, and special events. May require evening/weekend work.
Ensures desktop computers and AV systems interconnect seamlessly with file servers, email, conferencing platforms, and administrative systems.
Works with vendors and contractors to resolve technical issues and coordinate AV system installations.
Conducts testing of new hardware and AV installations to confirm full functionality and integration.
Orients new users to campus IT and AV systems.
Updates and maintains IT and AV knowledge base documentation.
Provides training to students, faculty, and staff on the use of IT and AV equipment.
Manages imaging and deployment of operating systems and supports system/software upgrades.
Tracks and manages IT and AV equipment inventory.
Collaborates with IT Help Desk and Classroom Technologies teams to deliver unified support services.
Documents all ticket activity and resolutions in the ticketing system (e.g., Zendesk).
Upholds the University’s core values and standards of professional ethics.
OTHER DUTIES AND RESPONSIBILITIES
May perform other duties and responsibilities as assigned by management.
TRAVEL REQUIREMENTS
Domestic travel up to 10% may be required.
POSITION IN ORGANIZATION
REPORTS TO: Asst Director, IT Customer Support
POSITIONS SUPERVISED: N/A
TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Appropriate reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
2–4 years of experience in IT support and/or AV environments.
Experience with Windows Server, Active Directory, Office 365, and Microsoft SharePoint preferred.
Familiarity with AV platforms such as Ring Central, Zoom, Teams, Crestron, Biamp Tesira, Barco Clickshare, Shure and OBS highly desirable.
Excellent written and verbal communication skills.
Strong customer service and troubleshooting skills.
Ability to prioritize tasks and work independently or as part of a team.
Valid driver’s license and ability to travel as required.
Availability to work flexible hours, including evenings and weekends when needed.
BUSINESS COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Being Resilient - Rebounding from setbacks and adversity when facing difficult situations.
Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Drives Results - Consistently achieving results, even under tough circumstances.
Innovation - Creating new and better ways for the organization to be successful.
Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
WORK ENVIRONMENT Work is performed primarily in a standard office environment but may involve exposure to moderate noise levels. Work involves operation of personal computer equipment for six to eight hours daily and includes physical demands associated with a traditional office setting, e.g., walking, standing, communicating, and other physical functions as necessary.
The mission of the University of St. Augustine for Health Sciences is the development of professional health care practitioners through innovative, individualized, and quality classroom, clinical, and distance education.
The University has four campuses in St. Augustine and Miami, FL, San Marcos, CA and Austin, TX. Our entry-level, first-professional degree offerings include: Doctor of Physical Therapy Degree (DPT), Doctor of Occupational Therapy (OTD), Master of Occupational Therapy Degree (MOT), the Flexible (Flex) Doctor of Physical Therapy Degree (DPT) and the Flexible Master of Occupational Therapy Degree (MOT). The University also offers graduate post-professional education including the Master of Science in Nursing (MSN), Master of Health Science (MHS), Master of Health Administration (MHA), Post-Professional Doctor of Occupational Therapy Degree, the Transitional Doctor of Physical Therapy Degree, the Doctor of Education (EdD), the Doctor of Health Science (DHSc), and Continuing Education Seminars and Certifications for currently licensed therapists.
The University of St. Augustine for Health Sciences is institutionally accredited by the WASC Senior College and University Commission (WSCUC) and maintains programmatic accreditation with the Commission on Accreditation in Physical Therapy Education (CAPTE) and Accreditation Council for Occupational Therapy Education (ACOTE). Learn more about the University’s institutional and programmatic accreditation.
The University of St. Augustine for Health Sciences (USAHS) completed a rigorous assessment by B Lab®, an independent non-profit organization that serves as a global movement of people using business as a force for good, and became a Certified B Corporation®. USAHS is a member of the Laureate International Universities network and Laureate Education, Inc. is a Certified B Corp® – the largest corporation ever to become a B Corp™.
Offices: 1 University Blvd, St Augustine, FL 32086, US
How many Administrative jobs are open in Dallas, TX right now?
There are currently 2,420 open administrative positions in Dallas, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Dallas, TX?
Companies currently hiring include University of Texas Southwestern Medical Center, Dallas County, Methodist Health System, RPM Living, Baylor Scott & White Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Dallas, TX?
Yes — 411 of the 2420 open administrative positions offer remote or hybrid work (162 remote, 249 hybrid).
How do I apply for Administrative jobs in Dallas, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.