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The Medical Assistant supports physicians and nurses by facilitating efficient patient flow and assisting with clinical procedures. Responsibilities include obtaining vital signs, preparing exam rooms, and performing administrative functions to ensure high-quality patient care.
Requirements
Requires a high school diploma or GED and a current or pending Medical Assistant certification from an approved body (e.g., AAMA, AMT). Candidates must also hold an AHA-accredited Basic Life Support (BLS/CPR) certification.
Full job description
Company Description
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description
The Medical Assistant reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow through the clinic; maintaining neat, clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional, friendly manner; safeguarding patient confidentiality.
Responsibilities:
Assures efficient patient flow through the site: Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination. Obtains accurate vital signs, per organization standards. Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information. Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms. Anticipates/sets up equipment or supplies needed for visit. Cleans and prepares exam room for next patient. Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
Assists practitioner with medical and surgical procedures in accordance with established protocols such as: Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider.
Provides high quality care by: Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments. Participates in environmental safety rounds. Maintains vaccine/medication inventory. Monitors and maintains equipment and instruments according to clinic guidelines. Assists in ordering supplies and correctly disposes of all expired items. Adheres to office opening and closing procedures.
Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner: Accepts and performs delegated responsibilities in a positive manner. Offers assistance to others. Attends and participates in staff meetings. Communicates appropriately and effectively with patients and patient care team (in the office and on the phone)
Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum)
Performs all other duties as assigned by the Supervisor or Manager
Qualifications
Required:
High school diploma or GED.
Current certification in one of the below or must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA)
Accepted documentation:
New MA Graduates within six (6) months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body
Non-Certified MAs or new graduates past six (6) months from date of graduation from an MA program must submit: a letter from the certifying body
Within first six months of employment, will complete one of the following certifications after up to two test attempts:
Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or
National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT)
Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA)
Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)
Signed acknowledgement during onboarding that certification must be attained within six (6) months, as a condition of employment
American Heart Association accredited Basic Life Support (BLS/CPR) certification.
Zero (0) to two (2) years’ experience in a relevant role.
Strong computer skills.
Preferred:
Completion of accredited Medical Assistant training program.
One to two years of ambulatory care experience.
Experience with electronic medical record.
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Job Shift: Day Job (1st)
Salary Range Minimum : $18.98
Salary Range Maximum: $25.62
Compensation: USD 18.98 - USD 25.62 - hourly
Related keywords
Medical AssistantPrimary CareAAMAAMTNCCTNHANRCMABLS/CPRElectronic Medical RecordAmbulatory CareVenipuncturePatient CareHealthcareClinical Laboratory Improvement AmendmentsVital Signs
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care. It encompasses the research, teaching, and patient care activities of the academic medical center. Sharing a commitment to superior quality, academic excellence and patient safety, the organizations within Northwestern Medicine comprise a combined workforce of more than 33,000 among clinical and administrative staff, medical and science faculty and medical students. Northwestern Medicine is comprised of more than 200 locations throughout the region, with five Northwestern Medicine hospitals ranked among “America's Best” by U.S. News & World Report, 2025 – 2026, our legacy of better medicine continues. What makes us better, makes you better.®
Offices: 251 E Huron St, Chicago, Illinois 60611, US · 300 Randall Road, Geneva, Illinois 60134, US · 25 N. Winfield Road, Winfield, Illinois 60190, US · 660 N Westmoreland Rd, Lake Forest, Illinois 60045, US · 1 Kish Hospital Dr, DeKalb, Illinois 60115, US
How many Administrative jobs are open in Chicago, IL right now?
There are currently 3,301 open administrative positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Chicago, IL?
Companies currently hiring include Chicago Public Schools, Northwestern Medicine, Becker Friedman Institute for Economics, Ann & Robert H. Lurie Children's Hospital of Chicago, UChicago Medicine Ingalls Memorial, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Chicago, IL?
Yes — 835 of the 3301 open administrative positions offer remote or hybrid work (144 remote, 691 hybrid).
How do I apply for Administrative jobs in Chicago, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.