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Publicis Groupe Holdings B.V.
Executive Assistant
Birmingham, England, United Kingdom · On-site
Mid level
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Position Details Finance Office Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £33,002 to £35,608 Grade: 6 Full Time, Fixed Term contract up to July 2027 C…
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$29k–$34k/yr
Full-time
Flexible Working Options
Posted 54d ago
Apply by Jul 3
~37 hrs/week
Responsibilities
The role focuses on maximizing income collection and recovering arrears for temporary accommodation occupants in accordance with legislation and policy. Key duties include managing charge accounts, negotiating repayment plans, and providing financial advice to residents.
Requirements
Candidates should have previous experience in income collection and debt recovery within a social housing setting. Proficiency in housing legislation, welfare reform, and housing management software is required.
Full job description
Income Officer – Temporary Accommodation
Permanent (2.4 positions)
Grade B - £28,598 - £34,434
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
The Income Team in Temporary Accommodation has recently been transitioned into the Rents Service within Finance following a review undertaken to identify areas for improvement in income collection and debt recovery across Temporary Accommodation that supports occupants of Temporary Accommodation and helps them to prevent debts building up and therefore, limiting the overall debt to the Council.
The role of the Temporary Accommodation Income Officer is to maximise income collection and recover arrears in accordance within appropriate legislation, policy, procedures and service standards.
Key responsibilities:
Manage and monitor Temporary Accommodation charge accounts to ensure timely payments.
Identify and pursue arrears, negotiating repayment plans.
Conducting financial assessments and income calculations.
Liaising with residents providing advice and support on financial matters, benefit entitlement and income-related issues.
Liaise with external agencies and support services to assist residents.
Maintain accurate records and prepare reports on income and arrears.
Work collaboratively alongside your peers and managers to improve collection rates.
Working with specific focus on right first, on time every time approach for income and arrears case management.
Using multiple computer systems to process requests to produce management, audit or other information to complete business process and/or maintain systems.
Managing and processing occupation charges for temporary accommodation properties.
Carrying out activities that lead to outcomes for temporary accommodation occupants; delivering financial and digital inclusion and benefit take up to maximise income.
Assisting with the preparation and presentation of statistical information and written reports on the performance of the team.
Previous experience in income collection, maximisation and arrears management.
Strong communication and negotiation skills.
Ability to work independently and as part of a team.
Knowledge of relevant housing legislation, housing benefit and welfare reform.
Excellent organisational and time-management skills.
Proficiency in using housing management software and Microsoft Office.
Key Requirements:
This is a challenging position that requires the successful candidate to recognise the needs of the Council to maximise income whilst maintaining its obligations in respect of vulnerable citizens.
The role forms part of a team of Temporary Accommodation Income Officers to ensure General Fund income collection is maximised in accordance with appropriate legislation, policy, procedures and service standards.
The ideal candidate will be experienced in income maximisation and debt recovery within a social housing setting, being proficient in how to use Housing Legislation in the context of income recovery and homelessness with the ability to comprehend and apply housing support regulations, welfare reform, and other relevant legislation.
As a new developing team this is an exciting time to join the service with opportunities in supporting the future design of service delivery as part of the long-term commitment to service excellence and transformation.
Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
For any informal enquires please contact: [email protected], quoting reference 4465
A Disclosure and Barring Service (DBS) check will be undertaken.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).
Related keywords
Income MaximisationDebt RecoverySocial HousingTemporary AccommodationHousing BenefitWelfare ReformFinancial InclusionDigital InclusionGeneral FundDBS CheckCase ManagementFinancial AssessmentHousing LegislationBirmingham City Council
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Local Government for Birmingham, England.
Birmingham City Council, based in The Council House, Victoria Square, Birmingham B1 1BB, is the largest local authority in the UK. Serving a population of over a million citizens.
Corporate Plan
Birmingham and its citizens face significant opportunities and challenges and the council must be bold, ambitious, and confident: Bold in its aspiration, ambitious in setting its priorities, and confident in its ability to delivering them. The Corporate Plan 2022 to 2026 provides a common basis for our strategic planning and a focus on tackling inequalities and creating opportunities for citizens to live longer, healthier, and happier lives.
Our strategic outcomes and priorities
A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
Follow us on social media https://www.birmingham.gov.uk/info/20179/news_and_publications/537/social_media
Offices: The Council House, Victoria Square, Birmingham, - B1 1BB, GB
How many Administrative jobs are open in Birmingham, United Kingdom right now?
There are currently 323 open administrative positions in Birmingham, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Birmingham, United Kingdom?
Companies currently hiring include School of Medical Sciences, University of Birmingham, Howden Ireland, Barnett Waddingham, HS2 (High Speed Two) Ltd, Birmingham City Council, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Birmingham, United Kingdom?
Yes — 133 of the 323 open administrative positions offer remote or hybrid work (24 remote, 109 hybrid).
How do I apply for Administrative jobs in Birmingham, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.