Norwich, England, United Kingdom · On-site
Job Title: Student Operations Support Location: Norwich Role Type: On-site Contract: Fixed term until 31st March First Intuition (FI) is a fast-growing, innovative education provider committed to delivering outstanding l…
Skills: Administrative support, CRM management, Data entry, Report generation, Order processing
Bristol, England, United Kingdom · Hybrid
Reports to: Client Partner Team Leader Hours: 37.5 hours per week Founded in 2007 First Intuition (FI) is an award-winning, UK-based provider of predominantly accountancy training and apprenticeships. We currently have ~…
Skills: Client relationship management, Time management, Attention to detail, Communication, Organization
Reading, England, United Kingdom · Hybrid
About First Intuition First Intuition (FI) is an award-winning and fast-growing education provider, delivering accountancy training, apprenticeships and professional qualifications across the UK. Founded in 2007, FI now …
Skills: Accountancy, Finance, Teaching, Classroom Management, Virtual Learning
Reading, England, United Kingdom · Hybrid
Programme Scheduling Support Role Type: Full time, permanent (part-time will be considered) Location: Hybrid Remote/Reading (with support across Southampton and Virtual delivery) First Intuition (FI) is a fast-growing, i…
Skills: Scheduling, Timetabling, Freelancer Coordination, Resource Allocation, Stakeholder Communication
Greater London, England, United Kingdom · Hybrid
PR & Comms Manager Department: Marketing Reports to: Head of Brand, Content & PR Location: Hybrid, UK-based Level: Lead Stakeholders: UK Managing Director, Chief Operating Officer, Regional Managing Directors, Regional B…
Skills: PR Strategy, Media Relations, Corporate Communications, Internal Communications, Crisis Management
Reading, England, United Kingdom · On-site
Location: On-site, Reading (with occasional travel to Southampton when required) Role Type: Fixed Term Contract (4-6 months) Reporting to: Customer Service Manager/Head of Operations First Intuition (FI) is a fast-growin…
Skills: Customer Service, Office Administration, IT Literacy, Written Communication, Verbal Communication
Greater London, England, United Kingdom · Hybrid
First Intuition (FI) is a fast-growing, innovative education provider committed to delivering outstanding learning experiences. At FI, our commitment to excellence is driven by our core driving principle of putting peopl…
Skills: Regional Marketing, Multisite Marketing, Strategic Planning, B2B2C Growth, Relationship Building
Birmingham, England, United Kingdom · Hybrid
Job Location: Remote First Intuition (FI) is an outstanding provider of accountancy training and apprenticeships. This is an exciting opportunity to join a fast-paced team with excellent career prospects. If you are hard…
Skills: Customer Service, Communication, Multi-tasking, Attention To Detail, Problem Solving
London, England, United Kingdom · Hybrid
$30k–$35k/yr
Job Location: Remote First Intuition (FI) is an outstanding provider of accountancy training and apprenticeships. This is an exciting opportunity to join a fast-paced team with excellent career prospects. If you are hard…
Skills: Lead Conversion, Client Relationship Management, Business Development, Communication Skills, CRM Systems
Manchester, England, United Kingdom · Hybrid
$50k–$55k/yr
Job Title: Tutor Location: Manchester Role Type: Hybrid Overview First Intuition (FI) is a fast-growing premier provider of accountancy training and apprenticeships. FI has centres across the UK and therefore you will be…
Skills: Teaching, Accounting, Communication, Problem Solving, Time Management
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The role involves providing comprehensive administrative support to the Student Operations, CRM, and Tutor teams. Key tasks include managing course bookings, processing invoices, maintaining the LMS, and assisting with exam invigilation.
Candidates should possess strong organizational and administrative skills with the ability to manage multiple tasks effectively. Proficiency in using training management systems and providing excellent customer service is essential for this position.
Job Title: Student Operations Support
Location: Norwich
Role Type: On-site
Contract: Fixed term until 31st March
First Intuition (FI) is a fast-growing, innovative education provider committed to delivering
outstanding learning experiences. At FI, our commitment to excellence is driven by our
core driving principle of putting people first. We take pride in nurturing talent, fostering
growth, and providing unparalleled support to our students, clients, and team members,
ensuring they can thrive personally and professionally.
Our success is due to our approach to training and our links with businesses. We work
closely with organisations to precisely understand their needs and incorporate these into
innovative course designs, where the interaction with students is tailored, personal and
reflects their specific circumstances. This approach has led to First Intuition being
awarded an ‘Outstanding’ rating by Ofsted.
Job summary:
The Student Operations Support role is responsible for providing general administrative
support to the Student Operations Support team, CRM team and the Tutor team in First
Intuition East and North.
Duties and responsibilities to include:
• Using the training management system to set up courses, send out
communications and create reports
• Order processing and invoicing for course bookings
• Ordering and organising dispatch of distance learning and course materials
• Answering Enquiries via phone and email from students and clients
• Listing new courses for sale on the website
• Managing the LMS system and dealing with any enrolment issues opening and
distributing the mail and filing
• Maintaining and ordering stationary supplies
• Greeting students and directing them to their classrooms
• Organising and administering computer-based exams exam invigilation
• General office admin and support to the customer service and tutor team
• Looking after initial booking enquiries
• Supporting additional work as reasonably required by management from time to
time. This list is not exhaustive.
Benefits:
Competitive annual leave
3 FI Days per year
Flexible-working positive employer with a range of family-friendly policies
Employee Assistance Programme: 24-hour confidential access to counselling and support
services
Competitive Pension
Training and development opportunities
Long term career prospects in a growing company
Employee perks including a range of discounts to suit your lifestyle
We are committed to safeguarding and protecting young people and vulnerable adults and
follow Safer Recruitment processes. All successful candidates will need to complete a
DBS check, with some roles requiring an Enhanced check. This post is exempt from the
Rehabilitation of Offenders Act 1974. All staff are expected to share this commitment and
adhere to our Safeguarding and Prevent Policy, which can be viewed here.
First Intuition does not discriminate on the basis of race, sex, colour, religion, age, national
origin, marital status, disability, veteran status, genetic information, sexual orientation,
gender identity or any other reason prohibited by law in provision of employment
opportunities and benefits
We've created a different kind of training provider. One where people are at the heart of everything we do.
First Intuition Birmingham launched in 2020, offering innovative blended learning programmes for ICAEW training, available under Level 4 and level 7 apprenticeships. We plan to expand this to include ACCA and Leadership and Management programmes in 2021. We pride ourselves on providing the very best training and service so if you feel you would benefit from a more personal, supported approach to your learning then get in touch. Why choose First Intuition Birmingham? • Expert tutor-led blended programmes for ICAEW, with lots of real-life examples • Small class sizes and first-class study facilities • Online lectures covering the entire syllabus • Birmingham courses are running from a convenient centre based 5 mins from New Street station. • Full tutor contact details for study support To find out more or view our courses: https://www.firstintuition.co.uk/classroom-courses/birmingham/
Offices: 65 Church Street, Birmingham, West Midlands B3 2DP, GB
We've created a different kind of training provider. One where people are at the heart of everything we do.
First Intuition Birmingham launched in 2020, offering innovative blended learning programmes for ICAEW training, available under Level 4 and level 7 apprenticeships. We plan to expand this to include ACCA and Leadership and Management programmes in 2021. We pride ourselves on providing the very best training and service so if you feel you would benefit from a more personal, supported approach to your learning then get in touch. Why choose First Intuition Birmingham? • Expert tutor-led blended programmes for ICAEW, with lots of real-life examples • Small class sizes and first-class study facilities • Online lectures covering the entire syllabus • Birmingham courses are running from a convenient centre based 5 mins from New Street station. • Full tutor contact details for study support To find out more or view our courses: https://www.firstintuition.co.uk/classroom-courses/birmingham/
Offices: 65 Church Street, Birmingham, West Midlands B3 2DP, GB
