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Full-time
Posted 26d ago
Apply by Aug 31
~40 hrs/week
Responsibilities
The role focuses on the accurate and timely processing of pharmacy orders and documentation to meet internal and external customer needs. Responsibilities include liaising with production specialists, managing delivery schedules, and ensuring compliance with GDP and GMP regulations.
Requirements
Candidates must possess high competence in accurate data entry, efficient time management, and basic mathematical skills. A motivated attitude and the ability to communicate effectively with stakeholders are essential.
Full job description
This is where your work makes a difference.
At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job—you will find purpose and pride.
Customer Service/Order Processing Technician
A great opportunity has become available for a Full Time, Permanent position to join the NZ Compounding Operations team based at Mt Wellington, Auckland, reporting to the Compounding Team Lead.
The primary focus of this role will be to ensure accurate and timely processing of documentation in conjunction with customer service to meet the needs of both internal and external customers of the pharmacy.
Shift timings : 09:00 am - 17:30 pm
Key Responsibilities:
Enter and review orders accurately and in a timely manner. Check orders for completeness - legibility/ patient details/drugs/diluents/delivery details etc. Clarifying details with customer/ Technical specialist if any aspects of the order are unclear.
Schedule orders are required.
Timely receipt of orders confirming expected delivery date and time
Liaising regularly with pharmacy production specialists. Team leaders and customer service on matters concerning the receipt, processing and delivery of customer orders.
Complying with regulatory requirements of GDP, GMP and EH&S.
Working with different sites to manage current workload to assist in bringing forward or delaying orders to maintain rooms at capacity.
Assist in capturing customer complaint reports regarding delivery and service issues.
Dealing with product complaints and adverse event reports
Use of standard Microsoft programs such as MS Word, Excel, PowerPoint and Access to provide clerical support and maintain information databases.
Assist in the provision of support in the areas of customer service, processing of monthly reports.
Flexibility with working different shifts, weekends and varying Public holidays per state to ensure patient care across all states.
Perform other duties as directed by Management
Knowledge, Skills and Experience
Excellent attendance and punctuality records and no outstanding performance issues
Highly competent in accurate data entry and review with minimum errors and efficient time management utilizing pharmacy programs
Willing and motivated attitude with team members
Displays drive and a sense of urgency to achieving deadlines, assisting with additional hours, flexibility etc.
Must be able to demonstrate a good understanding of basic mathematics and to be able to communicate effectively both verbally and in writing
Pleasant telephone manner to all external and internal stakeholders
Apply today and experience a career that matters!
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
For nearly a century, we have delivered on our commitment to saving and sustaining the lives of patients, working alongside clinicians and providers around the world. We believe every person — regardless of who they are or where they are from — deserves a chance to live a healthy life, free from illness and full of possibility. At the intersection of progress and purpose is where we are redefining what it means to be a global medtech leader. It is where we are relentlessly pursuing healthcare transformation, fueled by our compassion for patients and providers and the challenges they face. It is where bold ideas meet the promise for meaningful change in the world around us. We are there, at every step of the journey, to help clinicians deliver the best care possible.
Offices: 1 Baxter Pkwy, Deerfield, Illinois 60015, US · 25212 IL-120, Round Lake, IL 60073, US · Calle Fernando Aranguren 830, Zapopan, JAL 45145, MX
Medical DevicesBiosurgeryAnestheticsand Pharmacy AutomationConsumerDeveloper PlatformMachinery ManufacturingHealth CareBiopharmaClinical Trials
How many Administrative jobs are open in Auckland, New Zealand right now?
There are currently 239 open administrative positions in Auckland, New Zealand listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Auckland, New Zealand?
Companies currently hiring include Faculty of Medical and Health Sciences, University of Auckland, Hato Hone St John, Auckland Council, PwC, ZURU, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Auckland, New Zealand?
Yes — 91 of the 239 open administrative positions offer remote or hybrid work (6 remote, 85 hybrid).
How do I apply for Administrative jobs in Auckland, New Zealand?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.