9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Deliver a world-class customer service experience Each year, CarMax Auto Finance helps more than 20…
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$15/hr–$21/hr
Full-time
high school
Paid sick time, Vacation time, Paid holidays, Floating holiday, Holiday premium pay
Posted 34d ago
~40 hrs/week
Responsibilities
The role involves supporting the Customer Service department through data entry, processing customer correspondence, and managing account notations. Additionally, the clerk handles incoming/outgoing mail, maintains office supplies, and coordinates with vendors to service office machinery.
Requirements
A high school diploma or GED is required, with six months of related administrative experience preferred. Candidates must possess strong attention to detail and basic computer, math, and communication skills.
Each year, CarMax Auto Finance helps more than 200,000 customers with their vehicle financing. We strive for a simple and seamless experience by offering fast, on-site financing, competitive terms, and convenient payment methods. Our teams understand that the purchase of your vehicle is just the beginning and we’re committed to being there for you throughout every step and milestone of your vehicle ownership.
What you will do – Essential Responsibilities
Complete miscellaneous work requests to support the CarMax Customer Service department.
This includes preparing and processing customer correspondence, data entry and account notation in company account management systems as a follow up to customer inquiries.
Work with team members, other departments, store locations, and external vendors to resolve customer questions/concerns.
Receive, sort, review and distribute incoming and outgoing mail
Maintain office supplies
Coordinate with vendors to service office machines
Imagine the company as a well-oiled machine, then make it so
At CarMax, we aim to set the standard when it comes to the car buying and selling process. At CarMax Auto Finance, we are committed to providing the same level of service when it comes to the behind-the-scenes tasks with your auto finance account. As a Sr. Clerk, you will have the opportunity to work in a fast-paced environment where there is a strong focus on teamwork. By nature, you are adaptable and resourceful and can work with others to achieve results.
Qualifications and requirements
High school diploma or GED (required)
6 months related administrative experience (preferred)
Ability to prioritize work and multi-task to meet multiple deadlines
Strong attention to detail
Basic computer, math, and communication skills
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$15.00 - $21.00
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Related keywords
Auto FinanceCustomer ServiceAdministrative ExperienceAccount Management SystemsData EntryOffice ManagementVendor ManagementCorrespondenceRetailUsed Cars
We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us.
Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help make your best life happen. Professional growth and limitless opportunities await. There's no better place to be.
Offices: 12800 Tuckahoe Creek Parkway, Richmond, Virginia 23238, US
Retail and Used CarsFinanceOnline PortalsMarketplaceRetailAutomotiveFinancial Services
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