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Skills: Case Administration, Case Management, Legal Administration, Client Service, ADR Processes
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$49k–$65k/yr
Full-time
bachelor degree
Posted 25d ago
Apply by Jul 14
~40 hrs/week
Responsibilities
The Case Coordinator partners with Case Managers to administer panelist practices and coordinate case management activities. They provide administrative support throughout the case lifecycle and assist in developing ADR practices.
Requirements
A Bachelor's degree is required, along with 2-4 years of experience in legal and client service roles. Proficiency in ADR processes and general computer literacy are also required or preferred.
Full job description
Overview
We are passionate about what we do, the services we provide, and the clients we serve. If you're looking for an opportunity to join a company that values collaboration, innovation, and dedication, we're the right place for you.A Brief OverviewPartners with their Case Managers to develop and administer Panelists' practices. Coordinates case administration and case management within the case management team. Provides continued support to Case Manager(s) and Panelists, as well as performs a wide variety of administrative, coordination, and program support activities. Performs all tasks accurately and with an appropriate sense of urgency.
Responsibilities
What you will do
Completes tasks in an efficient, accurate manner as directed by Case Managers. Communicates and meets with Case Managers and local managers to discuss case issues.
Supports Case Managers, clients, and Panelists throughout the entire lifecycle of a case.
Provides administrative support for Case Managers and Panelists.
Develops overall Case Manager skills, enhancing the client experience.
Serves as Case Manager apprentice on mediations, competent to cover a Case Manager’s desk in their absence when appropriate. In certain circumstances the CC may be assigned a neutral (s) to support under the direction of a senior level case manager or manager.
Collaborates with Panelist(s) to develop and administer their ADR practice including coordinating and scheduling of conference calls, pre-hearing preparation calls, moderating, customer service, interacting with clients, and hearings.
Reviews closed cases to determine client satisfaction and future business opportunities.
Other duties as assigned within similar scope.
Qualifications
Qualifications
Bachelor's Degree in a related discipline. Preferred
2-4 years of working in a legal administrative or assistant role. Required
2-4 years of working in legal and client service role. Plus
Proficiency in all ADR processes and procedures. (Preferred proficiency)
Knowledge of Panelists’ practice preferences in the local Resolution Center (RC). (Preferred proficiency)
Computer literate and proficient in all software programs required for the position. (Required proficiency)
Verbal and written communication skills. (Required proficiency)
JAMS is the premier provider of alternative dispute resolution (ADR) services, handling more than 21,000 cases annually. With nearly 500 neutrals and 29 locations, JAMS delivers efficient, cost-effective and impartial solutions for business and legal disputes at any stage of conflict. Since its founding in 1979, its distinguished panel has included retired federal and state court judges, former litigators, transactional attorneys and other ADR professionals with deep industry and practice area experience. JAMS offers customized in-person, virtual and hybrid resolution services to provide a seamless experience through concierge-level client care, highly skilled case managers and advanced technology.
Building on this foundation, JAMS Pathways provides organizations with early conflict resolution, facilitation and training, helping teams prevent disputes before they escalate.
With a legacy of trust and innovation, JAMS helps parties find the way forward so they can focus on what matters most.
Offices: 18881 Von Karman Ave., #350, Irvine, CA 92612, US · 620 Eighth Avenue, 34th Floor, New York, New York 10018, US · Watt Plaza, 1925 Century Park East, Suite 1400, Los Angeles, CA 90607, US · 500 N. State College Blvd., 14th Floor, Orange, CA 92868, US · 1155 F Street, NW, Suite 1150, Washington, D.C. 20004, US
Arbitration and MediationAlternative Dispute ResolutionConflict ResolutionLegal PracticeArbitrationMediationADRLegal ServicesDispute ResolutionInternational Arbitration
How many Administrative jobs are open in Atlanta, GA right now?
There are currently 2,416 open administrative positions in Atlanta, GA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Atlanta, GA?
Companies currently hiring include Emory University Department of Economics, Georgia State University Office of the Provost, Emory Healthcare, Northside Hospital, Piedmont HealthCare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Atlanta, GA?
Yes — 612 of the 2416 open administrative positions offer remote or hybrid work (198 remote, 414 hybrid).
How do I apply for Administrative jobs in Atlanta, GA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.