MSC Cruises
MSC Cruises, a company in the Travel Arrangements industry with over 10,001 employees, is currently hiring. There are 69 open positions available. Here's a look at some of the available roles at MSC Cruises, based on the provided job listings: * **CRM Automation Expert (Fixed-term maternity cover):** This on-site role focuses on developing and delivering the consumer website for Explora Journeys, a luxury travel brand within MSC Cruises. Responsibilities include managing Marketing Cloud automations, synchronizing data, and building campaigns. The ideal candidate will have 4-6 years of CRM experience, preferably with Salesforce and experience in the travel/hospitality industry. * **Senior Marketing Analyst, NA - Explora Journeys:** This on-site position involves supporting the marketing strategy for North America by analyzing data and generating insights. The role includes building reporting frameworks, analyzing marketing performance, integrating data with business datasets, forecasting, and scenario planning. Candidates should have a Bachelor’s degree and 5-6+ years of commercial analysis experience, preferably in the travel, hospitality, or consumer brands sector. * **Digital Acquisition Manager:** This on-site role involves leading the digital marketing strategy across all MSC Cruises markets. Responsibilities include driving direct sales through digital advertising, setting KPIs, and developing campaigns across various channels. The ideal candidate will have 7+ years of experience in a similar role. * **Manager, Loyalty:** This on-site position focuses on developing and executing strategies to maximize net revenues from the House VIP customer database, including casino marketing, email campaigns, and event planning. A minimum of five years of casino marketing experience and leadership experience within a gaming, leisure, or hospitality is required. * **Head of Procurement, New Building:** This on-site leadership role will lead sourcing strategies for New Building and Dry Dock projects. The role will involve negotiation, vendor relationship management, and cost management. Candidates must have 10+ years of strong sourcing experience, with a minimum of 3 years’ experience in a significant leadership global role in Procurement. * **Procurement & Logistics Business Analyst:** This on-site role supports the transformation of the Supply Chain IT architecture. The analyst will configure new processes, define solution architecture, provide training and support the definition of master data. Candidates must have 3-4 years of experience in SAP MM implementation projects. * **Marketing Specialist NEM:** This on-site position acts as a key interface between local marketing needs and corporate digital teams. The role will be focused on content management, creative ownership of the proprietary website, digital campaigns, and direct marketing activities. A minimum of 3 years’ experience in a similar role is required. * **Regional Security Manager:** This on-site position is responsible for supporting MSC Cruises vessels operating in the United States and handling security-related matters. * **Executive Director Northern Europe:** This on-site leadership role will oversee the strategic direction, sales operations, and growth of the market in Northern Europe (Island, Finland, Norway, Sweden, Denmark, Belgium, Luxembourg, Netherlands) for Explora Journeys. * **Contact Center Supervisor:** This on-site role oversees all B2B Contact Center activities, ensuring a high-quality service to corporate clients, agencies, and business partners. The job postings highlight the use of the following technologies: * **CRM Systems** * **Salesforce** * **SQL** * **Data Analysis Tools (Power BI, Tableau, Adobe Analytics)** * **Project Management Software (JIRA, Confluence)** * **Email Marketing and Automation Platforms** * **Google Ads and Meta Ads Platforms** * **SAP MM** The remote policy for the described positions is "On-site". Here are some frequently asked questions about working at MSC Cruises, based on the information provided: 1. **How many open positions are currently available at MSC Cruises?** There are 69 open positions currently available. 2. **What types of roles are MSC Cruises currently hiring for?** The current openings span various departments, including Marketing, Procurement, Security, and Customer Service. 3. **What is the remote policy for the listed positions?** The remote policy for the listed positions is on-site. 4. **Are there any language requirements for specific roles?** Fluent English is required for many roles. Some positions may require proficiency in Eastern European languages. 5. **Are US Passports or Permanent Resident required for specific roles?** Yes, for some roles such as Senior Marketing Analyst and Manager, Loyalty, a US Passport or US Permanent Resident is required.
About the Company
Headquartered in Geneva, Switzerland, MSC Cruises is the world’s third largest cruise lines and the market leader in Europe, South America, the Middle East and Southern Africa, with a strong and growing presence in North America and the Far East. The MSC Cruises fleet consists of 23 modern ships with four new vessels due to be launched in 2026, 2027, 2029 and 2030. The Company operates in more than 100 countries around the world, offering cruises across five continents, calling at more than 240 destinations and welcoming more than 180 different nationalities on board. MSC Cruises is firmly committed to achieving net zero greenhouse gas emissions for its marine operations by 2050.
Quick Facts
Open Positions
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