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Your Purpose

The U.S. Security Manager is responsible for supporting MSC Cruises vessels operating in the United States, representing MSC Cruises in all security-related matters within the region. Key responsibilities include:

•    Investigating onboard incidents and crimes
•    Coordinates with local, state and federal authorities on matters relating to fraudulent or other illegal activities.
•    Building and maintaining preofessional realtionships with law enforcement, government agencies and port security providers
•    Supporting safeguarding efforts for U.S.-based vessels
•    Delivering security training as required
•    Visiting MSC Cruises vessels at U.S. and Caribbean ports as required
•    Representing MSC Cruises at external meetings focused on security (e.g., CLIA, government agencies)
•    Managing the sex offender screening program
•    Support the ships with operational management as required 
•    This is an office-based position located at MSCCTD USA in Miami. 

Your Impact

•    Manage shipboard security incidents and investigations, ensuring compliance within the company policy 
•    Ensure timely documentation and reporting of shipboard crimes to law enforcement 
•    Ensure all incidents are reported in accordance with company, flag state, and jurisdictional requirements 
•    Support the implementation of the company’s safeguarding policy by coordinating with Shipboard Safeguarding Officer
•    Provide guidance on jurisdictional issues and best practices affecting security incidents across the fleet 
•    Analyse incident statistics, identify trends, and propose mitigation strategies 
•    Contribute expertise to the development and revision of Security Standard Procedures related to brand protection in the U.S. 
•    Maintain active liaison with national and international law enforcement agencies 
•    Collaborate with the Legal Department and appointed legal counsel on security case management 
•    Serve as the primary point of contact for reportable security incidents and safeguarding concerns

Your Journey so far

Your Journey So far: 
•    Minimum 5 years of experience as a Detective or equivalent in a law enforcement agency (Essential) 
•    Experience as a Chief Security Officer onboard cruise vessels, or experience in working within the Port Police Authority (Desirable) 
•    Shore-based security management experience within the cruise industry (Desirable) 
•    Strong understanding of ISPS, CVSSA, and cruise industry security policies and procedures (Highly Desirable) 
•    Extensive recent experience in compiling criminal and civil reports (Essential) 
•    Ability to lead and supervise investigations of security incidents across the U.S. fleet (Essential) 
•    Recognized experience in delivering training (Desirable) 
•    Confidence in delivering remote training via Microsoft Teams (Essential) 
•    Proficiency in Microsoft Office Suite (Essential) 
•    Excellent verbal and written communication skills in English (Essential) 
•    Diplomatic approach to problem-solving

Your Essentials

•    The ability to live and work in the US without restrictions
•    Must be able to travel internationally without restrictions

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.