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Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Paid time off, Paid parental leave, RRSP
Posted 1d ago
~40 hrs/week
Responsibilities
The Lead Facilities Technician performs hands-on maintenance and repairs while coordinating vendor services and supporting the Facilities Manager. This role also involves delegating tasks to the team, conducting inspections, and ensuring the safety and operational efficiency of the facility.
Requirements
Candidates must have a high school diploma and at least 5 years of experience in facilities or housekeeping. Proficiency in multiple trade skills such as plumbing, electrical, and HVAC is required, along with the ability to work a flexible onsite schedule.
Full job description
Company Description
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
EAT authentic Italian food at our restaurants, cafés and to-go counters
SHOP a selection of high-quality Italian, local and homemade products
LEARN through our classes and our team’s product knowledge
Job Description
The Lead Technician performs the duties of a Facilities Technician while supporting the Facilities Manager with the coordination, organization and administration of the Facilities Department. This position prioritizes and delegates tasks, coordinates maintenance requests and vendor service, and provides guidance and support to Facilities Technicians, while escalating larger issues and decisions to the Facilities Manager.
This position is a hands-on leadership role that supports the Facilities Manager in ensuring the efficiency, safety and good working conditions of all facilities at an Eataly location. Reports to the Area Facilities Manager.
Performs daily inspections, day-to-day preventive maintenance, and on-demand maintenance requests from Department Managers and Store Leadership
Troubleshoots and completes repairs to buildings and installed systems, including plumbing, electrical, kitchen equipment, refrigeration, drains, HVAC and other essential facilities and equipment
Assesses ongoing condition of electrical, air conditioning, plumbing and other essential facilities and equipment in order to anticipate needs and resolve problems
Prioritizes and triages maintenance requests based on urgency, operational impact and available resources, escalating issues to the Facilities Manager when necessary
Provides hands-on technical guidance and assistance to Facilities Technicians and supports the training of team members on maintenance procedures, equipment, and safe work practices
Communicates directly with Department Managers regarding active maintenance requests, operational impact, and required follow-up
Coordinates with outside vendors and contractors as directed by the Facilities Manager, including communicating maintenance issues, scheduling service, providing access and following up on completed work in an efficient, timely manner
Provides excellent customer service and responds quickly to emergency guest-facing situations
Assists with monitoring facilities inventory and ensuring necessary tools, parts, supplies and materials are available for maintenance work
Observes and adheres to safety and health rules by following proper LOTO, PPE, ergonomics, working at heights and machine guarding procedures
Complies with all applicable codes, regulations, governmental agency requirements and company directives related to building operations and work safety
In collaboration with the Facilities team, assists with ensuring the safety of the building from fire, flood and other hazards
Supports the Facilities Manager in ensuring that regular preventive maintenance and facility inspections are completed as scheduled
Performs administrative duties in support of the Facilities Manager, including maintaining accurate and timely records of facility conditions, maintenance activities, inspections, preventive maintenance, and outstanding work
Other duties as required or assigned
Qualifications
High school diploma or equivalent
5+ years of facilities and housekeeping experience
Previous leadership experience is considered an asset
Strong working knowledge of multiple trade skills, including plumbing, mechanical, HVAC, refrigeration, and general repair
Proficiency with hand tools, power tools, and maintenance equipment
Experience with interpreting circuit diagrams, blueprints, schematics, and equipment manuals
High level of organizational skills, attention to detail, and ability to independently problem solve
Excellent verbal and written communication skills
Basic computer skills (knowledge in Microsoft Office and maintenance/work order systems is preferred)
Job Requirements
Availability to work onsite with a flexible schedule including nights and weekends
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Ability to withstand extreme temperatures for extended periods of time
Compensation
Compensation range for this role is CAD $28.00 hourly
This position has been posted to fill a current vacancy
Additional Information
Benefits and Perks
Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
RRSP
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
and more!
Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.
Related keywords
Facilities TechnicianMaintenancePlumbingElectricalHVACRefrigerationPreventive maintenanceLOTOPPEInventory managementVendor managementCircuit diagramsBlueprintsSchematicsMicrosoft OfficeWork order systems
The world’s largest artisanal Italian food and beverage marketplace - restaurants, cafes, grocery. Eat. Shop. Learn.
Industry
Food and Beverage Services
Company size
5,001-10,000 employees
Founded
2007
Headquarters
Global
LinkedIn followers
371,721
Eataly is the world’s largest artisanal Italian food and beverage marketplace. Founded in 2007 in Turin, Eataly shares “made in Italy” on a global scale through high-quality, authentic products and the stories of their local producers.
Eataly’s goal is to make our guests incisive and informed about how to select high-quality and healthy foods. Our marketplace, interspersed with restaurants and counters, is a learning center. At Eataly, you can enjoy a meal in a restaurant, purchase the ingredients, and learn more through classes, tastings and encounters with producers. We believe that quality can be accessible to everyone, and we are dedicated to offering high-quality products at sustainable prices for both consumers and producers.
The values and philosophy of Eataly are focused on sustainability, sharing and responsiblity. Over the years, we have expanded across the globe. Today, you can find us in 16 Italian cities and in countries including: Japan, the United States, Brazil, Germany, Turkey and many others.
Eat Better, Live Better!
Offices: Global, US · Piazza 25 Aprile, 10, Milan, Lomb. 20124, IT · 10250 Santa Monica Blvd, Los Angeles, CA 90067, US · 200 5th Avenue, New York, NY 10010, US · 101 Liberty St, New York, NY 10006, US
HospitalityRestaurantsFood and BeverageRetailSupermarketsCooking SchoolItalian CuisineGroceryFood EducationHigh Quality