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Provide exceptional customer service by greeting shoppers, sharing product knowledge, and managing fitting rooms and checkouts. Maintain store standards through stock replenishment, delivery processing, and ensuring shop floor cleanliness.
Candidates should have previous experience in retail, hospitality, or customer service and possess strong organizational skills. Full working rights in Australia and flexibility to work a rotating roster including weekends and public holidays are required.
UNIQLO is a global brand built on LifeWear - simple, high-quality clothing designed to make everyday life better.
We aim to deliver great clothing and great experiences to customers, while creating opportunities for our people to grow with the business.
As part of Fast Retailing, UNIQLO operates more than 2,400 stores across 26 markets worldwide, offering strong global career pathways.
In Australia, UNIQLO has grown to 40 stores across multiple states and continues to expand, creating exciting opportunities to join a fast-growing retail business.
The Role:
As a Store Associate at our UNIQLO Erina Fair store, you will create a welcoming shopping experience by understanding customer needs, sharing product knowledge, and representing the UNIQLO brand with pride. We are mainly looking for full-time team members who are excited to develop their skills, take on new challenges, and build a long-term career with UNIQLO.
Want to know what Life at UNIQLO is like? Watch our video to discover why you should join us !
Key Responsibilities:
• Meeting and greeting all customers in a friendly manner.
• Maintaining excellent shop floor standards and cleanliness.
• Providing exceptional service at shop floor, fitting rooms and checkouts.
• Processing of deliveries, maintaining tidy stock and equipment/back of house areas.
• Replenishment of stock and display changes on the shop floor.
Essential Skills and Experience:
• Previous experience in retail, hospitality or customer service roles preferred.
• Ability to be approachable and comfortable talking to a range of customers.
• Exceptional organizational and time management skills.
• Can follow detailed instructions and processes quickly.
• The desire to achieve the best in whatever you do.
Eligibility:
Only candidates with full working rights and no restrictions on working hours in Australia are eligible to apply for this position. As this role is focused on full-time opportunities, candidates must be available to work full-time hours across a flexible roster.
Working Hours:
This is mainly a full-time role and requires flexibility to work a range of shifts (both morning and night), including late-night trading, weekends, and public holidays. As some shifts may start early or finish late, reliable transportation to and from the store is essential.
Your roster will be scheduled based on your availability and the operational needs of the store.
Why join us?
Structured training and career development with promotion and pay increase every 3 months.
Highly competitive pay starting from $28/hour for permanent employees aged 18 and above only, plus super and weekend loading where applicable.
Wellbeing support through our Employee Assistance Program
Perks and rewards, including a 30% staff discount, monthly recognition through our “Store Associate of the Month” award, and the opportunity for top-performing team members to be recognised through our “Customer Service Excellence” award, with selected employees having the chance to attend the Global Convention in Tokyo.
We appreciate all applications, but please note that only candidates who have been successfully shortlisted will be contacted for further steps in the selection process.
Fast Retailing is an Equal Opportunity Employer and does not discriminate against applicants or employees in line with applicable law.
For information about how we handle your personal information and your rights under the Privacy Act 1988, please refer to our Privacy Policy.
Please be aware of recruitment fraud. UNIQLO will never ask applicants for payment. If unsure, confirm you are communicating with a UNIQLO company email address and apply directly through our official job posting where possible.
Thank you for your interest in joining UNIQLO.
Changing clothes. Changing conventional wisdom. Change the world.
About UNIQLO LifeWear Apparel that comes from the Japanese values of simplicity, quality, and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people’s lives. About UNIQLO and Fast Retailing UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group, the others being GU, Theory, PLST, Comptoir des Cotonniers, Princesse tam.tam, J Brand and Helmut Lang. With global sales of approximately 2.77 trillion yen for the 2023 fiscal year ending August 31, 2023 (US $18.92 billion, calculated in yen using the end of August 2023 rate of $1 = 146.2 yen), Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer. UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has a total of more than 2,400 UNIQLO stores across the world, including Japan, Asia, Europe, and North America. The total number of stores across Fast Retailing's brands is now close to 3,600.
Offices: UNIQLO CITY TOKYO, 1-6-7 Ariake,Koto-ku, Tokyo, JP · Midtown Tower, Akasaka 9-7-1, Minato-ku, Tokyo, JP · 10717‐1 Sayama, Yamaguchi City, Yamaguchi, JP · 311 Oxford Street, London, England W1C 2HP, GB · 103-113 Regent Street, London, England W1B 4HL, GB
