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Jobs at Mission Australia (Now Hiring) — 8 open

Mission Australia logoMission Australia

Regional Manager - Housing Services

Balwyn, Victoria, Australia · On-site

Senior

Permanent Full Time|35 hours/week Location: Macquarie Park, NSW Salary: $118,086 + Super + Salary Packaging Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the tea…

Skills: Leadership, Tenancy Management, Stakeholder Engagement, Regulatory Compliance, Operational Performance Monitoring

Mission Australia logoMission Australia

Support Worker

Alice Springs, Australia · On-site

$26k–$27k/yr

Mid level

Permanent Part Time Contract – 14 hours = 2 shifts per week Location: Mparntwe (Alice Springs) NT 0870 $25,774.9913 - $27,391.22+ super + NFP salary packaging benefits Salary is dependent on experience and qualifications…

Skills: Crisis Intervention, Case Management, Cultural Awareness, Behavior Management, Professional Boundaries

Mission Australia logoMission Australia

Educator

Sydney, New South Wales, Australia · On-site

Mid level

Permanent Part Time|35 hours/week Location: Rossmore, NSW Salary: Attractive Salary + Super + Salary Packaging Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the …

Skills: Early Childhood Education, Play-Based Learning, Child Safety, Curriculum Planning, Observation And Documentation

Mission Australia logoMission Australia

Aboriginal and Torres Strait Islander Specialist Practitioner

Ifs, Normandy, France · On-site

Mid level

Permanent | Full time Location: Deception Bay QLD 4508 Salary: $90K+ Super + NFP Salary Packaging Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the team at Missi…

Skills: Case Management, Culturally Safe Practice, Risk Assessment, Therapeutic Interventions, Stakeholder Engagement

Mission Australia logoMission Australia

Intake and Community Development Worker

Alice Springs, Australia · On-site

Mid level

Permanent Full Time Contract Location: Mparntwe (Alice Springs) NT 0870 Salary: $90,188 + super + NFP salary packaging benefits Make a meaningful difference to the lives of Australians in need Life at Mission Australia W…

Skills: Intake Management, Client Assessment, Case Coordination, Community Development, Risk Assessment

Mission Australia logoMission Australia

Support Worker

Darwin, Australia · On-site

Entry level

Permanent part-time working 22.8 hours per week over 3 days Location: Darwin, NT Great Salary $35.41 per hour + Super + NFP Salary Packaging Benefits Make a meaningful difference to the lives of Australians in need Life …

Skills: Person-centred support, Case plan implementation, Life skills coaching, Stakeholder engagement, Outreach support

Mission Australia logoMission Australia

Cafe One Trainee

Townsville, Queensland, Australia · On-site

Entry level

Fixed Term Traineeship Contract to 30 April 2026 Part Time 30.4Hrs – 4 days per week with some additional hours Location: Townsville QLD 4812 Salary is dependent on last year of school attendance and years out of school …

Skills: Barista Training, Food Preparation, Customer Service, Cash Handling, Workplace Safety

Mission Australia logoMission Australia

Gambling Counsellor

Bega, New South Wales, Australia · On-site

$45/hr–$49/hr

Mid level

Permanent Part Time position 14 hours per week $45.64 to $49.10 per hour + Super + NFP Salary Packaging benefit Salary dependent on qualifications and experience Location: Bega NSW 2550 or Cooma NSW 2630 Make a meaningfu…

Skills: Therapeutic Counselling, Case Planning, Gambling Harm Intervention, Crisis Assessment, Group Facilitation

Mission Australia logo

Regional Manager - Housing Services

Mission Australia

Balwyn, Victoria, Australia • On-site

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Senior

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  • Full-time
  • bachelor degree
  • Not-for-profit Salary Packaging, Free External Confidential Counselling, Chaplaincy Support, Volunteering Opportunities, Opportunity To Purchase Additional Annual Leave, Mission Australia Thank You Day
  • Posted 1d ago
  • Apply by Jul 15
  • ~35 hrs/week

Responsibilities

Lead the delivery of high-quality tenancy and housing services across a diverse portfolio of social and affordable housing programs. Oversee day-to-day operations, manage a high-performing team, and maintain strong relationships with government agencies and community partners.

Requirements

Requires demonstrated leadership experience in housing or community services and tertiary qualifications in a related field such as Management or Social Sciences. Experience with NCAT, Tribunals, and the social housing sector is highly regarded.

Full job description

  • Permanent Full Time|35 hours/week
  • Location: Macquarie Park, NSW
  • Salary: $118,086 + Super + Salary Packaging
  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose.

Your opportunity

Join a purpose-driven organisation committed to creating safe, secure and affordable housing for Australians in need.

We are seeking an experienced and values-driven Regional Manager Housing Services to lead the delivery of high-quality tenancy and housing services across a diverse portfolio of social and affordable housing programs.

This is a pivotal leadership role responsible for overseeing housing operations within the region, ensuring exceptional service delivery, strong stakeholder engagement, regulatory compliance, and positive outcomes for tenants and communities.

Reporting to the Operations Manager, you will provide strategic and operational leadership to the housing team while driving service excellence across tenancy management, allocations, customer service, compliance, and community engagement.

You will work collaboratively with internal teams and external partners, including government agencies, community organisations, housing providers, and local stakeholders, to ensure the successful delivery of housing services and support the growth of Mission Australia Housing's impact within the community.

Your key responsibilities will be to:

  • Oversee the day-to-day delivery of tenancy and allocation services across the region
  • Monitor operational performance, tenancy outcomes and service delivery standards
  • Foster a positive, customer-focused culture that promotes accountability, collaboration and continuous improvement
  • Lead, coach and develop a high-performing team through values-based leadership
  • Support the implementation of operational policies, procedures and service improvements
  • Build and maintain strong relationships with tenants, government agencies, community partners, housing providers and private sector stakeholders
  • Promote tenant participation and community connection initiatives and support strategies that connect tenants with additional services and support
  • Manage operational risks and contribute to quality assurance and continuous improvement initiatives

Requirements for success

  • Demonstrated leadership experience managing teams within a housing, community services, social services or related environment
  • Tertiary qualifications in Leadership, Management, Community Services, Social Sciences, Humanities, Welfare or a related discipline
  • Experience within the social and affordable housing sector will be highly regarded
  • Experience driving operational performance, service delivery and continuous improvement initiatives
  • Understanding of NCAT and Tribunals
  • Proven ability to manage competing priorities, risks and organisational change
  • Strong stakeholder engagement and partnership-building skills
  • Excellent communication, problem-solving and decision-making abilities

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks.

Your benefits

  • Rewarding Work- every day you know you’re making a real difference
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)
  • Free external, confidential counselling and access to chaplaincy support
  • Volunteering opportunities 
  • Opportunity to purchase additional annual leave 
  • Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our Culture  

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]  

Find out more about a career with Mission Australia. 

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you

Related keywords

Social HousingAffordable HousingTenancy ServicesNCATTribunalsCommunity ServicesCase ManagementOperational LeadershipStakeholder ManagementNon-ProfitHousing AllocationsCompliance

About Mission Australia

LinkedInVisit site

Together, building hope and possibility for all.

Industry
Non-profit Organization Management
Company size
1,001-5,000 employees
Founded
1859
Headquarters
Sydney, NSW
LinkedIn followers
64,697

At Mission Australia, we believe in hope and possibility for all. With more than 165 years of experience meeting human need, we are one of the largest and most trusted for-purpose community service and housing providers in the country. As a national non-denominational Christian charity, our values of respect, compassion, integrity, perseverance and celebration are at the heart of all we do. Every day, we deliver homelessness services, provide social and affordable housing, help families, children and young people thrive, improve mental health and wellbeing, support people with disability, provide pathways to employment and financial stability, strengthen communities, offer alcohol and other drug support, and more. Backed by our supporters, partners, funders and collaborators, we welcome and work alongside people and communities of all backgrounds, ages and beliefs who seek our support, providing excellent services and safe, secure homes that offer hope and lasting impact. With our evidence and courageous voice, we advocate for a fairer nation and better outcomes for the people and communities we serve. Guided by our bold Strategy 2030, we’re focused on delivering more safe, secure homes, expanding our impact and strengthening our organisation to meet the growing needs of people across Australia. Together, we’re building hope and possibility for all.

Offices: Level 7 - HSBC Building, 580 George Street, Sydney, NSW 2000, AU

Homelessness crisis and prevention servicesSocial and affordable housingChildren and families servicesYouth servicesCommunity servicesAlcohol and other drug rehabilitationMental health servicesNational Disability Insurance SchemeHomeless aged care servicesEmployment and skills development
View all jobs at Mission Australia

About Mission Australia

LinkedInVisit site

Together, building hope and possibility for all.

Industry
Non-profit Organization Management
Company size
1,001-5,000 employees
Founded
1859
Headquarters
Sydney, NSW
LinkedIn followers
64,697

At Mission Australia, we believe in hope and possibility for all. With more than 165 years of experience meeting human need, we are one of the largest and most trusted for-purpose community service and housing providers in the country. As a national non-denominational Christian charity, our values of respect, compassion, integrity, perseverance and celebration are at the heart of all we do. Every day, we deliver homelessness services, provide social and affordable housing, help families, children and young people thrive, improve mental health and wellbeing, support people with disability, provide pathways to employment and financial stability, strengthen communities, offer alcohol and other drug support, and more. Backed by our supporters, partners, funders and collaborators, we welcome and work alongside people and communities of all backgrounds, ages and beliefs who seek our support, providing excellent services and safe, secure homes that offer hope and lasting impact. With our evidence and courageous voice, we advocate for a fairer nation and better outcomes for the people and communities we serve. Guided by our bold Strategy 2030, we’re focused on delivering more safe, secure homes, expanding our impact and strengthening our organisation to meet the growing needs of people across Australia. Together, we’re building hope and possibility for all.

Offices: Level 7 - HSBC Building, 580 George Street, Sydney, NSW 2000, AU

Homelessness crisis and prevention servicesSocial and affordable housingChildren and families servicesYouth servicesCommunity servicesAlcohol and other drug rehabilitationMental health servicesNational Disability Insurance SchemeHomeless aged care servicesEmployment and skills development
View all jobs at Mission Australia

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