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Lead UX research initiatives to provide tactical and strategic insights for physical and digital scientific products. Synthesize research findings into actionable recommendations to influence product direction and support business objectives across the Asia-Pacific region.
Requires 6-9 years of related experience in UX research, preferably within complex scientific, healthcare, or regulated environments. A bachelor's or advanced degree in behavioral science, HCI, or a related field is preferred.
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
At Thermo Fisher Scientific Singapore, you'll be part of a dynamic and diverse team in one of Asia's leading biotech hubs. Our Singapore operations play a crucial role in our global research and development efforts, offering you the opportunity to collaborate with international teams and contribute to cutting-edge scientific advancements.
Singapore
The Experience Design Center (XDC) at Thermo Fisher Scientific seeks a Senior UX Researcher to provide tactical and strategic research insights for new scientific products and user experiences. This role involves generating actionable insights through qualitative and quantitative research methods, supporting user-centered design for both near-term usability improvements and long-term product strategies. Based in Singapore, you'll have the unique opportunity to work with a diverse user base across the Asia-Pacific region, contributing to products that serve global markets.
Lead UX Research initiatives to inform the design and development of both physical and digital scientific products
Contribute to Thermo Fisher Scientific's growing presence in the Asia-Pacific market by providing culturally nuanced insights
Lead research projects independently, defining objectives, creating research plans, and managing execution
Use advanced research methods, including usability testing, ethnographic studies, and concept testing
Develop participant screening criteria and manage recruitment processes
Moderate sessions to uncover user motivations and emotions
Ensure confidentiality agreements and legal approvals for research projects
Apply analysis skills to determine metrics, calculate statistical measures, and report results accurately
Influence product direction by synthesizing insights into clear, actionable recommendations
Lead workshops for discovery, research preparation, and ideation
Develop user personas and journeys, and provide insights into industry workflows
Use a broad range of research tools and software
Communicate UX Research value and processes to product teams
Lead and participate in 'research roadshows'
Analyze patterns and trends across multiple research projects to support business objectives
Partner with product, design, and engineering leadership to prioritize research initiatives
Manage interactions with outsourced research resources and vendors
Independent project navigation
Cross-functional collaboration
Strong storytelling and stakeholder influence skills
Experience conducting research in complex domains (e.g., scientific, healthcare, or regulated environments)
Expertise in mixed-method research (qualitative and quantitative)
Excellent communication skills in English; proficiency in other Asian languages is a plus
Bachelor's or Advanced Degree in a behavioral or cognitive science (e.g., Psychology, Human Factors, HCI, Anthropology, Sociology), or a relevant field such as Usability Engineering or Life Sciences, preferred.
Equivalent work experience in a scientific, medical, or laboratory setting combined with UX research experience will also be considered.
6-9 years of related experience
Experience working in multicultural environments is highly valued
This position may require travel within the Asia-Pacific region and occasionally to other global locations for research activities, team collaborations, and client meetings.
If you meet most of the requirements and are excited about this opportunity, we encourage you to apply, even if you don’t meet every single qualification.
About Thermo Fisher Scientific Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.
Offices: 168 Third Avenue, Waltham, MA, US
