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Full-time
Posted 2h ago
~40 hrs/week
Responsibilities
The Business Analyst will engage stakeholders to elicit and document requirements, translating them into functional specifications and user stories. They will also collaborate with cross-functional Scrum teams to support solution design, testing, and deployment readiness.
Requirements
Candidates must have at least 5 years of experience as a Business Analyst with proficiency in Agile-Scrum methodologies and project lifecycle management. Experience in government or public sector digital products and familiarity with tools like JIRA and Confluence are required.
Full job description
Responsibilities
Engage business stakeholders, business/product owners, operational teams and external vendors to elicit, analyse, frame the problems and document business requirements
Translate business requirements into functional specifications, user stories, acceptance criteria, metrics, process flows, service journey, wireframes and other project artefacts
Conduct impact assessments and gap analysis for business requirements, incidents and integration initiatives
Analyse existing business processes and recommend improvements to enhance service delivery, user experience and operational efficiency
Facilitate requirement workshops, solution walkthroughs, sprint refinement sessions and user acceptance discussions
Work closely with the cross-functional Scrum team to ensure business requirements are accurately translated into system solutions
Support solution design discussions involving OutSystems, AWS services, APIs and external system integrations
Review functional designs and proposed solutions to ensure alignment with business objectives and operational needs
Assist in release planning, requirement prioritisation, product backlog grooming and backlog management activities
Support SIT/UAT activities including test scenario preparation, result collation, defect triage, business validation and deployment readiness assessments
Assist with incident investigations, root cause analysis and service recovery activities for production issues
Prepare and maintain documentation including business requirements, functional specifications, process maps, user guides, training materials and operational procedures
Collaborate with cybersecurity, operations, platform and infrastructure teams to ensure compliance with government policies, IM8 requirements and system governance standards
Support change management, stakeholder communications and user adoption activities for the releases including conduct user training sessions
Requirements
5 + years experience as Business Analyst
Experience in agile-scrum methodology and end-to-end project lifecycle, including writing user stories and participating in sprint ceremonies
Experience with tools like Confluence, JIRA, or similar project management and documentation platforms
Experience in UAT
Experience building government or public sector digital products
Experience in integrating legacy systems into a modern platform
Desirable Experience
Experience with OutSystems-based delivery
Experience in GovTech tech stack
Experience in OutSystems-based delivery
Experience in handling legacy tech systems
Experience in integrating applications with AI or machine learning services
Experience in UX design and problem discovery, such as facilitating user research and co-creation workshops, problem framing, service blueprinting, user journey mapping and synthesising research findings into actionable requirements
Familiarity with AI tools to accelerate research synthesis, requirements documentation and ways of working
Related keywords
Business AnalystAgileScrumUser StoriesAcceptance CriteriaProcess FlowsWireframesGap AnalysisOutSystemsAWSAPISITUATConfluenceJIRAGovernment
Top 40 IT Services & Solutions Provider in Singapore - Accelerating IT & Digital Transformation for Businesses in APAC
Industry
IT Services and IT Consulting
Company size
10,001+ employees
Founded
2007
Headquarters
Singapore, Singapore
LinkedIn followers
6,165
Total funding
$3M
FPT Asia Pacific is the overseas branch of FPT Software, a subsidiary of FPT Corporation.
FPT Software is a global technology and IT services provider headquartered in Vietnam, with USD 1.34 billion in revenue (2025) and over 33,000 employees in 30+ countries. Embracing an AI-first approach, FPT Software enables breakthrough speed, scalability and quality through AI-powered services and solutions and an AI-augmented workforce. It has partnered with over 1,100 clients worldwide, more than 130 of which are Fortune Global 500 companies in Aviation, Automotive, Banking, Financial Services and Insurance, Healthcare, Logistics, Manufacturing, Utilities, and more.
For more information, please visit http://www.fptsoftware.com
How many Data & Analytics jobs are open in Singapore, Singapore right now?
There are currently 3,046 open data & analytics positions in Singapore, Singapore listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Data & Analytics roles in Singapore, Singapore?
Companies currently hiring include NCS Group, Micron Technology, PwC, GovTech Singapore, National Institute of Education, Singapore, among others. Browse the listings above to see every active employer.
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