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<p><strong>About Mind Games</strong></p><p><strong>Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play”!</strong></p><p>Our stores are filled with games, puzzles,…
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Support daily store operations by managing employee tasks, scheduling, and training team members. Drive sales and profitability through marketing initiatives, financial monitoring, and ensuring an exceptional customer experience.
Requires 2+ years of management experience in specialty retail and strong leadership abilities. A bachelor's degree in business administration or a related field is preferred.
Our stores are filled with games, puzzles, and toys for every age and occasion. We don’t just sell products, we create experiences, spark creativity, and give people the chance to explore hobbies and interests they love.
We’re looking for a motivated and dynamic Store Assistant Manager/Keyholder to help lead our team and support the daily operations of the store. In this role, you’ll assist the Store Manager in driving sales, coaching and supporting team members, ensuring operational excellence, and creating an outstanding customer experience. If you thrive in a fast-paced, playful environment and enjoy leading by example while fostering a fun and welcoming store, this is your opportunity to make a real impact!
· Bachelor’s degree in business administration or a related field preferred.
· 2+ years of management experience in a specialty retail environment.
· Strong leadership, coaching, and team development abilities, with a proven track record of motivating and building high-performing teams.
· Customer service-oriented, with in-depth knowledge of retail operations and business management processes.
· Expertise in shrink reduction, expense control, merchandising strategies, brand differentiation, and partnership development.
· Highly organized with the ability to multitask and prioritize in a fast-paced environment.
· Passion for board games, puzzles, and pop culture, with a drive to achieve sales goals.
· Experience recruiting, hiring, training, and mentoring employees.
· Self-motivated, energetic, and results driven.
Pay Rate: $18 - $19 per hour
This is a new position.
Store Location: Tanger Outlet Mall – Ottawa, ON
The Shop for Creative Minds at Play
Mind Games is North America's leading specialty retailer of games, collectibles, and creative entertainment. With over 33 locations across Canada and the United States, we offer a thoughtfully curated selection of board games, puzzles, trading cards, collectibles, and trend-driven products designed to inspire connection, discovery, and play.
Offices: Unit 1 - 380 Bentley Street, Markham, Ontario L3R3L2, CA · 21100 Dulles Town Circle 4, 222, STERLING, VA VA 20166, US · Unit 1100 Topanga Canyon Blvd, 1100, Los Angeles, California 91303, US · 350 Mall Blvd, 3066, King of Prussia, Pennsylvania 19406, US · 364 W Hillcrest Dr, Thousand Oaks, California 91360, US
