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Full-time
bachelor degree
Posted 44d ago
~40 hrs/week
Responsibilities
The Terminal Manager is responsible for leading associates and managing hub inbound and outbound operations to meet safety, quality, and cost objectives. This includes overseeing labor schedules, monitoring KPIs, and ensuring world-class service for internal and external customers.
Requirements
A bachelor's degree in Business, Operations, or Supply Chain Management is preferred, along with 3-5 years of distribution leadership experience. Candidates must be proficient in WMS and Microsoft Office with strong quantitative and interpersonal skills.
Full job description
Terminal Manager
This person is responsible for leading and developing associates with a focus on motivating, mentoring, and coaching. (S)he is accountable for engaging their team to maintain the highest levels of safety, quality, attendance, and performance. The person in this role will need to be able to show strong leadership, the ability to address budgetary objectives and the desire to equip their team with the tools needed for success. The Terminal Manager will ensure that daily departmental goals are met to achieve established objectives in Safety, Service, Quality, and Cost.
Key Responsibilities:
Guide and direct hourly associates to meet or exceed operational goals. Monitor performance and provide coaching, mentoring, and employees development.
Leverage Key Performance Indicators (KPIs) to make ongoing improvements and enhancements.
Take ownership of hub inbound and outbound operations including Staging, deluxing, repairing, returns and claims. Ensure audits take places for all orders for following days deliveries.
Accountable for maintaining on-time shipments, people utilization and damage. Provide periodic reports and ensure accurate communication to all employees.
Communicate policies to associates and act as the primary information source for the team. Maintain compliance, operational consistency and take corrective action when needed.
Ensure world class service for internal/external customers.
Maintain health and safety standards as well as promote a positive health and safety culture within the organization
Direct and oversee job assignments. Plan daily, weekly, monthly, and peak season labor schedules.
Achieve financial plans and budget objectives.
Actively promote and live Metropolitan’s mission, vision, company values and leadership principles.
Background Profile:
Bachelor's degree in Business, Operations, Supply Chain Management, or related field preferred
3-5 years of relevant distribution management/leadership experience
Strong ability to communicate effectively (written & verbal), with excellent interpersonal and customer relations skills
Highly organized and process orientated.
Ability to multi-task effectively.
Highly proficient in Microsoft Office (Excel, Word, Outlook).
Basic quantitative/financial analysis skills.
Exemplifies strong ownership over projects from start to finish.
Providing White Glove Furniture Delivery Nationwide Since 1989
Industry
Transportation, Logistics, Supply Chain and Storage
Company size
501-1,000 employees
Founded
1989
Headquarters
Perth Amboy, New Jersey
LinkedIn followers
11,409
.Metropolitan Warehouse & Delivery is a leading provider of white-glove delivery services to E-Commerce retailers, furniture vendors, designers, and manufacturers. Founded in 1989 by Shawn Khan, Metropolitan has 44 strategically located facilities across the United States.
Exclusive to the furniture industry, Metropolitan offers more than 2.8 million square feet of warehouse space along with a real-time warehouse management monitoring system. By using the latest in automation and technology, Metropolitan reduces transit times and delivers to every address in the continental United States. Now celebrating 35-years of serving the furniture industry, Metropolitan’s commitment to providing its customers with the very best delivery experience is unwavering.
Offices: 960 High St, Perth Amboy, New Jersey 08861, US · 5055 Goodman Way, Eastvale, California 91752, US · 4023 Maddux Court, Greensboro, NC 27406, US · 15901 W. 147th Street, Unit 200,, Lockport, IL 60491, US · 10611 E Sam Houston Pkwy N, Houston, Texas 77044, US