CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has ove…
Skills: Employee Relations, Payroll Processing, Conflict Management, Problem Solving, Communication Skills
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has ove…
Skills: Leadership, Problem Solving, Decision Making, Interpersonal Communication, Microsoft Office
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has ove…
Skills: Leadership, Problem Solving, Decision Making, Interpersonal Communication, Microsoft Office
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has ove…
Skills: Packaging, Shipping and Receiving, Inventory Management, Sorting, Staging
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has ove…
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has ove…
Skills: Shipping and Receiving, Inventory Management, Data Entry, Record Keeping, Quality Control
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has ove…
Skills: Leadership, Problem Solving, Decision Making, Interpersonal Communication, Microsoft Office
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has ove…
Skills: Leadership, Problem Solving, Decision Making, Interpersonal Communication, Microsoft Office
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has ove…
Skills: Leadership, Problem Solving, Decision Making, Interpersonal Communication, Microsoft Office
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has ove…
West Goshen Township, Pennsylvania, United States · On-site
Mid level
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has ove…
Skills: SolidWorks, AutoCAD, Mechanical Design, BOM Generation, Pneumatic Systems
West Goshen Township, Pennsylvania, United States · Hybrid
Mid level
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has ove…
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has ove…
Skills: Technical Troubleshooting, Data Entry, Attention To Detail, Task Prioritization, Basic Computer Skills
· Collaborate with cross-functional teams to identify data-related issues and opportunities for improvement. · Validates system transactions (JSON/XML), reviews error logs, troubleshoots to determine root c…
Skills: WMS Configuration, JSON, XML, API, Microsoft Excel
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has ove…
Skills: Program Management, Project Management, Operations Management, Six Sigma, Supply Chain Management
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has ove…
Skills: Class A CDL, Vehicle Inspection, Cargo Securing, DOT Regulations, Customer Service
West Goshen Township, Pennsylvania, United States · On-site
Entry level
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has ove…
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has ove…
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has ove…
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has ove…
Skills: Leadership, Problem Solving, Decision Making, Interpersonal Communication, Microsoft Office
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Full-time
bachelor degree
Health Insurance, Dental Insurance, Vision Insurance, 401(k), Life Insurance, Disability Insurance
Posted 1d ago
~40 hrs/week
Responsibilities
The HR Generalist manages daily human resources operations, including payroll changes, attendance tracking, and employee relations. They partner with branch leadership to implement business initiatives and transition the HR function toward a proactive, solution-based approach.
Requirements
Candidates need 1-2 years of HR experience and a bachelor's degree in human resources or a related field. Proficiency in employment laws and Microsoft Office is required, with experience in UKG or Kronos preferred.
Full job description
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.
The Human Resources Generalist will be responsible for addressing Human Resources concerns within their respective branch. This individual will be focused on supporting the human capital element of the business and mitigation of risk to the branch, while also supporting its’ operational efficiencies. This role is key in supporting the change in HR mindset from a reactive, employee relations only role to a positive, pro-active, collaborative, solution-based team that is an integral part of the business. The goal is to make the branch management teams better leaders, create better environments and ensure CTDI is an employer of choice.
Responsibilities
Partner with branch leadership in supporting and addressing site business initiatives, issues & challenges in their respective capacity.
Support the daily HR operations of the branch – processing status changes, tracking attendance, Kronos issues, etc.
Address lower grade employee relations matters as necessary – i.e. attendance, performance management, conduct, etc. - ensuring documentation is consistent, thorough and accurate.
Support HR Manager in conducting higher grade investigations.
Be a point of contact for employee human resources concerns by answering questions and providing guidance - i.e. payroll questions, health plan options during open enrollment, vacation policy, etc.
Support Workforce Operations Recruitment Team and Branch Ambassador to ensure a smooth new employee experience, including ensuring proper new hire documentation is collected and properly submitted.
Assist HR Manager in compiling People Metrics within the branch such as turnover/issues/safety, etc. and work with Regional General Manager to develop solutions.
Suggest training needs such as leadership, safety, employee relations, sexual harassment, etc. to regional General Manager.
Working under the direction of HR Manager, assist in implementing new policies, procedures & protocols into the branch.
Process payroll change notices (PCNs) and updates in UltiPro, as necessary.
Other duties as assigned.
Required Skills and Experience
1-2 years of experience in Human Resources.
Exposure to different HR areas of specialization {i.e. Total Rewards, Talent Management, etc.}.
Proficient in handling employee relations issues while maintaining confidentiality with sensitive information.
Understanding of State and Federal employment laws.
Skilled in problem-solving and decision-making, with a strategic approach and a commitment to achieving results through continuous improvement.
Effective interpersonal skills, demonstrating skillful communication, motivation, and influence with individuals.
Detail-oriented and organized, adept at prioritizing tasks and managing multiple projects concurrently.
Strong written and verbal communication skills.
Ability to work independently and exercise sound judgement.
Strong computer skills, including a high level of proficiency in Microsoft Office.
Competencies: Action Oriented, Approachability, Conflict Management, Collaboration, Customer Focus, Decision Quality, Ethics & Values, Interpersonal Savvy, Listening, Organizing, Priority Setting, Problem Solving, Sizing Up People, and Understanding Others.
Preferred Skills and Experience
Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus.
Experience working with UKG and Kronos.
Experience working with temporary staff.
Educational Requirements
Bachelor’s degree in human resources or in a related field or equivalent hands-on experience.
Physical Demands and Working Conditions
Warehouse environment
May require travel
You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:
Weekly pay every Thursday
Monthly Incentive Bonus
Positive, team-oriented, inclusive workplace
Health, Dental, Vision, & Prescription Coverage
Paid holidays, vacation, & sick/personal time
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Disability insurance
Employee assistance program
Flexible spending account
Tuition reimbursement
Work Authorization
United States (Required)
Must be 18 years of age
Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career!
CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.
This position does not qualify for visa sponsorship.
As part of our hiring process, we may use automated decision tools to assist in evaluating candidate qualifications, skills, and experience against job requirements. These tools are designed to support—not replace—human judgment. Final hiring decisions are made by our hiring team. We are committed to equal employment opportunity and regularly review our hiring processes, including automated tools, to support fairness and reduce the risk of unintended bias. You may request an alternative evaluation method or accommodation by contacting [email protected].
CA Residents only click here to view CTDI's California Privacy Notice Agreement.
Related keywords
Human ResourcesUltiProUKGKronosEmployee RelationsPayrollPeople MetricsWorkforce OperationsEmployment LawLogisticsManufacturingDistributionTalent ManagementTotal RewardsPerformance Management
Founded in 1975, CTDI is a full-service, global engineering, repair, and logistics company providing best-cost solutions to the communications industry. CTDI's one-stop service commitment to customers has fueled the growth from a core business of network and CPE equipment repair to include:
• STB / CPE Division: Screen & Clean, OEM certified Repair, and high-volume Logistics of STBs, Gateways, Modems, EMTAs, Remote Controls utilizing innovative, Multi-unit testers with Robotic functionality.
• Mobile & Consumer Electronics (MCE): Test, Repair, and Refurbishment of Smart Phones, Tablets, and Laptops utilizing innovative, Multi-unit testers with Robotic functionality.
•Network Services (NS): Fully integrated Test, Repair & Logistics of Telecom Network Infrastructure Equipment.
• Product / Supply: Strategic planning, sourcing, and manufacturing of CPE Accessory Equipment such as power supplies, cables, etc and Test, Refurbishment, and global Remarketing of customer-owned Network and CPE assets.
CTDI's customers include the major wireline and wireless telecom carriers, cable service providers, and major OEMs from around the world. CTDI maintains its corporate headquarters in West Chester, PA, and supports an expanding customer base with more than 19,000 employees in over 100 facilities worldwide.
Follow us on Facebook:
www.facebook.com/CTDI.USA
Follow us on Instagram:
www.instagram.com/ctdi_us
Offices: 1373 Enterprise Drive, West Chester, PA 19380, US
EngineeringRepair & LogisticsNetwork InfrastructureCertified Secondary Market SellerCPE ProductInventory ManagementIT Systems Integration & Dev.Product EngineeringSourcing & Supplyand Mobile and Consumer Electronics
Founded in 1975, CTDI is a full-service, global engineering, repair, and logistics company providing best-cost solutions to the communications industry. CTDI's one-stop service commitment to customers has fueled the growth from a core business of network and CPE equipment repair to include:
• STB / CPE Division: Screen & Clean, OEM certified Repair, and high-volume Logistics of STBs, Gateways, Modems, EMTAs, Remote Controls utilizing innovative, Multi-unit testers with Robotic functionality.
• Mobile & Consumer Electronics (MCE): Test, Repair, and Refurbishment of Smart Phones, Tablets, and Laptops utilizing innovative, Multi-unit testers with Robotic functionality.
•Network Services (NS): Fully integrated Test, Repair & Logistics of Telecom Network Infrastructure Equipment.
• Product / Supply: Strategic planning, sourcing, and manufacturing of CPE Accessory Equipment such as power supplies, cables, etc and Test, Refurbishment, and global Remarketing of customer-owned Network and CPE assets.
CTDI's customers include the major wireline and wireless telecom carriers, cable service providers, and major OEMs from around the world. CTDI maintains its corporate headquarters in West Chester, PA, and supports an expanding customer base with more than 19,000 employees in over 100 facilities worldwide.
Follow us on Facebook:
www.facebook.com/CTDI.USA
Follow us on Instagram:
www.instagram.com/ctdi_us
Offices: 1373 Enterprise Drive, West Chester, PA 19380, US
EngineeringRepair & LogisticsNetwork InfrastructureCertified Secondary Market SellerCPE ProductInventory ManagementIT Systems Integration & Dev.Product EngineeringSourcing & Supplyand Mobile and Consumer Electronics