Company Description Your Team and Working Environment Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegan…
Company Description Your Team and Working Environment Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegan…
Company Description Your Team and Working Environment Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegan…
Company Description Your Team and Working Environment Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegan…
Company Description Your Team and Working Environment Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegan…
Skills: Power engineering, Mechanical maintenance, Water quality testing, Preventive maintenance, Building automation
Company Description Your Team and Working Environment Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegan…
Skills: Power Engineering, Building Automation Software, Energy Management, Preventive Maintenance, Water Quality Testing
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Bartle & Gibson
Web Content Coordinator
Edmonton, Alberta, Canada · On-site
Mid level
DUTIES AND RESPONSIBILITIES Updating of web properties that function on a custom CMS Assisting in designing and building of HTML/CSS for websites and landing pages as required Creation of various landing page content Pro…
Skills: Web development, HTML, CSS, PHP, JavaScript
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$59k–$89k/yr
Full-time
bachelor degree
Medical insurance, Dental insurance, Vision insurance, Mental health support, Defined contribution pension plan, Employee travel program
Posted 4d ago
~40 hrs/week
Responsibilities
The Director of Venues will strategically lead the team to enhance guest satisfaction and drive innovative dining experiences. They are responsible for overseeing financial performance, managing staff development, and ensuring all operations align with luxury service standards.
Requirements
Candidates must have at least 3 years of senior management experience in a luxury restaurant or hotel setting. A bachelor's degree in hospitality or business is preferred, along with ProServe certification and legal eligibility to work in Canada.
Full job description
Company Description
Your Team and Working Environment
Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegance have earned it recognition as one of the city’s most sought-after locations, as well as the prestigious MICHELIN Key 2025 and Condé Nast Traveler 2025 Readers’ Choice Awards. World-class service awaits our guest’s every need. Our dedicated team is delighted to assist with a variety of personalized services to ensure guest comfort and convenience are our top priorities. Edmonton's castle offers award-winning, locally-inspired dining, a multi-level health club facility, unforgettable meetings and events, and fairy-tale weddings. At Fairmont Hotel Macdonald, our team takes pride in creating memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined the hotel for generations.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Job Description
Director of Venues (Full Time)
Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Director of Venues, you will strategically lead the team to take guest satisfaction to the next level.
What you will be doing:
Reporting to the Director, Food & Beverage, your essential job functions include, but are not limited to:
Collaborating with the Restaurant Executive Chef to ensure flawless operations, while driving innovative promotions, menus, and special events that enhance guest experiences and increase revenue. Continuously introducing new ideas and activations to maintain a competitive and exciting dining atmosphere.
Leading the recruitment, training, and mentorship of staff, cultivating a positive, high-performance work environment that emphasizes guest satisfaction and operational excellence.
Conducting thorough performance evaluations and providing meaningful, constructive feedback to develop team capabilities and uphold the highest service standards.
Empowering colleagues to promptly address and resolve guest concerns, ensuring that all service delivery aligns with Leading Quality Assurance (LQA) standards and reinforces the outlet’s commitment to excellence.
Strategically positioning the restaurant as a top dining choice in both Edmonton and Canada, driving recognition and patronage.
Overseeing the outlet’s financial performance by adhering to established budgetary guidelines for labor, productivity, revenue, and expenses. Actively participating in the budgeting and forecasting process to align with broader financial goals.
Other duties as assigned.
Physical Aspects of Position (include but are not limited to):
Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs, and ramps
Qualifications
Your experience and skills include:
Minimum of 3 years of experience in a senior management role within a luxury restaurant or hotel setting
Entrepreneurial mindset with strong interpersonal and problem solving abilities
Proven track record in driving revenue and achieving financial targets
Strong understanding of LQA standards and a commitment to delivering exceptional guest experiences
Excellent leadership and communication skills, with the ability to inspire and motivate a diverse team
Exceptional attention to detail and a passion for maintaining high standards in all aspects of the restaurant's operation
Ability to work effectively with programs including Microsoft Office, Avero, Open Table, Opera and Silverware
Adept at problem-solving, decision-making, and conflict resolution
Knowledge of the local culinary scene and trends
Bachelor's degree in hospitality management, business, or a related field is preferred
Candidates must be legal to serve alcohol in Alberta (18 years of age) and must possess ProServe certification
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents
Additional Information
What’s in it for you:
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities
Career development opportunities with national and international promotion opportunities. The sky is your limit
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
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Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage