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Full-time
bachelor degree
Extended Health Plan, Dental Plan, Vision Plan, Paid Time Off, Tuition Reimbursement Program, Group RRSP With Company Match
Posted 62d ago
~40 hrs/week
Responsibilities
The Branch Manager oversees all aspects of the branch office, focusing on customer satisfaction, employee motivation, and profitability. Key duties include managing financial budgets, leading sales efforts for modernization and service, and ensuring health and safety compliance.
Requirements
Requires a BA in Business or BSc in Engineering with 5-8 years of experience in the elevator or capital equipment industry. Candidates must have 3-5 years of supervisory experience and strong leadership, communication, and analytical skills.
Full job description
Location: Edmonton, Canada Job ID: 88402
We Elevate... Quality of urban life
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contributes to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.
With Canadian Headquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout Canada, including Scotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, and Vancouver Canada Line.
Join us as a
Branch Manager
Your main responsibilities
The Branch Manager is responsible for all aspects of the management of Schindler’s Branch office. In alignment with the company’s overall goals, the incumbent will manage the Branch to achieve high levels of customer satisfaction, improve employee motivation, growth of the business and improve profitability. He/She will guide the sales effort within the Branch, for modernization, and service sales, as well as manage field operations modernization and service activities, to ensure equipment is installed and services are delivered with maximum efficiency. Additionally, he/she will ensure all administrative requirements are properly executed.
Financial Management
Working with the President and Vice President - Finance, and within the guidelines of the company, support the development of and administer an annual budget and business plan
Manage Branch activities to ensure business plan goals are met or exceeded
Manage all field activities for the most cost effective results
Control Branch expenses optimizing the management of Branch purchases and stocks in accordance with Company policies
People Leadership
Provide leadership and direction to Branch employees
Manage direct reports through providing coaching, mentorship, guidance and constructive feedback to promote employee development
Follow Schindler’s performance management process including conducting employee evaluations, setting objectives, and assessing results
Create and execute training and development plans for all Branch employees
Oversee local labor relations to maximize productivity and performance
Effectively communicate necessary information to keep employees informed of Branch initiatives, achievement of targets, and to resolve Branch issues
Health and Safety
Lead health and safety at a Branch level through driving a culture of safety in the field and ensuring health and safety policies and procedures are actively adhered to and applied to the business
Ensure safety training and communications are delivered in accordance with company requirements
Support the investigation and review of major occupational incidents, worker’s compensation claims and product liability claims to identify root cause(s) and implement corrective preventative actions
Participate in health and safety related activities including Joint Health and Safety Committee meetings and safety audits
Sales Management and Customer Orientation
Lead the Branch modernization and service sales effort, including supporting key sales negotiations and the development of sales proposals
Identify and pursue major potential customers to drive and support strategic growth objectives
Develop and maintain a strong relationship with key branch customers
Represent Schindler in the business community
Quality and Process Management
Provide leadership for quality initiatives to ensure compliance with business obligations and customer requirements
Manage ongoing program of project field audit to assurance conformance of performance standards of quality, completeness and safety. Analyze root causes for deviations and set up corrective actions
Manage service delivery in support of assuring uniform application of preventative maintenance procedure while controlling manpower to minimum level
Guide administration activities, to ensure process effectiveness and ISO compliance
Assure full utilization of Schindler systems and tools including compliance with established Best Demonstrated Practices (BDP) in all areas
Ensure all branch activities are conducted in full compliance with Schindler’s Code of Conduct
What you bring
BA in Business or BSc Engineering
5-8 years in elevator industry or related experience, or a similar industry which includes the sales and servicing of capital equipment, with at least 3-5 of those years in a supervisory or management position
Proficient in MS Office
Analytical: ability to think conceptually to have impact
Coaching and Mentoring: ability to motivate and guide team members
Communication: Ability to articulate vision and communicate strategy across all levels of the organization
Leadership: Possess solid leadership skills
People Management: Ability to select, train, supervise and evaluate staff
Persuasion: Persuasion is required both internally and externally. Branch employees, support staff, suppliers, consultants, government authorities, internal support groups and customers must frequently be motivated to act or react in a manner to support credibility
Presentation: Ability to present materials clearly and engage audience
Problem Solving: Ability to interpret complex commercial concerns and identify and mobilize appropriate resources, with minimum negative impact; ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions and negotiate settlements
Teamwork: Ability to interact with all levels and be an integral part of the operation
Strategy: Demonstrate the ability to take the role to that of a Strategic partner with the organization
Demonstrate the ability to embrace new concepts and change as well as seek new ways of doing things.
This is a current open role, and no artificial intelligence is utilized in the hiring or evaluation process. Our approach ensures fairness, compliance with provincial legislation, and recognition of the unique contributions each team member brings.
Pay within the salary range will be based on several factors including, but not limited to, relevant qualifications, certifications, experience, geographic location and organizational needs.
What’s in it for you?
Wide range of professional and leadership development opportunities
At Schindler, our mission is to keep cities around the world moving.
Industry
Transportation Equipment Manufacturing
Company size
5,001-10,000 employees
Founded
1974
Headquarters
Hong Kong, Hong Kong
LinkedIn followers
47,056
Founded in 1974, Jardine Schindler Group (JSG) is a Joint Venture between Jardine Matheson in Hong Kong and Schindler Group located Switzerland, who between them bring over 300 years of experience in business management, regional specialization and engineering excellence.
Headquartered in Hong Kong, JSG designs, engineers, installs, maintain and modernizes elevators, escalators and moving walkways in Brunei, Cambodia, Hong Kong, Macau, Malaysia, Myanmar, Indonesia, the Philippines, Singapore, Thailand and Vietnam.
Offices: 29 Floor Devon House, Taikoo Place, 979 Kings Road, Quarry Bay, Hong Kong, Hong Kong N/A, HK · 20F, Times Square Building, 246 Sukhumvit Road, Klongtoey, Thailand, Bangkok, Thailand 10110, TH · 8th Floor, President Place 8/F, President Place, Street, Ward Vietnam, 93 Nguyễn Du, Hồ Chí Minh, Vietnam, Ho Chi Minh City, Vietnam 00084, VN · Jalan Puri Lingkar Luar Blok P, RT.1/RW.1, Kembangan Sel., Kembangan, Kota Jakarta Barat, Jakarta 11610, ID · 8/F Bangunan TH Uptown 3, No 3. Jalan SS 21/39, Damansara Uptown, Petaling Jaya, Selangor D Ehsan 47400, MY