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Job DetailsJob Location: NC The Umstead Hotel and Spa - Cary, NC 27513Position Type: Full TimeSalary Range: $28.00 HourlyJob Shift: Flex AM/PMJob Description: The Bar & Lounge Supervisor is responsible for assisting in t…
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Assist in the daily operation of the Bar & Lounge while providing hands-on leadership and service support during peak periods. Manage administrative tasks including inventory, scheduling, and payroll to maintain luxury hospitality standards.
Requires demonstrated experience in bartending and luxury hospitality with a strong knowledge of beverage preparation. Prior supervisory experience and the ability to maintain AAA Five Diamond and Forbes Five Star standards are preferred.
Job DetailsJob Location: NC The Umstead Hotel and Spa - Cary, NC 27513Position Type: Full TimeSalary Range: $28.00 HourlyJob Shift: Flex AM/PMJob Description:
The Bar & Lounge Supervisor is responsible for assisting in the daily operation of the department under the guidance of the Bar & Lounge Manager and the Bar & Lounge Assistant Manager and in accordance with The Umstead Hotel & Spa standards.
This is a hands-on leadership position that requires a balance of operational management and active participation in service. We are seeking a candidate who is comfortable stepping behind the bar during peak periods to support the bar team with confidence while maintaining exceptional service standards. Prior supervisory or management experience in a luxury bar, lounge, restaurant, or hotel environment is preferred.
This position offers excellent opportunities for professional growth and career advancement within The Umstead Hotel & Spa, making it an ideal role for a hospitality professional who is eager to develop their leadership skills and pursue a long-term career in luxury hospitality.
Report to work at the scheduled time, neatly groomed, and dressed in accordance with The Umstead Hotel & Spa standard.
Support training initiatives for all Bar & Lounge associates to ensure all are consistently performing to AAA Five Diamond and Forbes Five Star standards.
Exceptional knowledge of all Umstead Hotel Bar & Lounge standards and operating procedures.
Exceptional attention to detail.
Exceptional leadership qualities and management techniques to successfully support daily department operations under the guidance of the Manager.
Exceptional communication abilities to direct associates and interact with guests, clients, and internal departments to build relationships.
Anticipate guests’ needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests.
Be able to consistently perform tasks with little direct supervision.
Demonstrated experience in bartending with a strong knowledge of beverage preparation, cocktail execution, wine, beer, and spirits.
Perform administrative duties as delegated by the Manager, including daily logs, inventory, supply requisitions and ordering, scheduling, and payroll and gratuity worksheet.
Ensure proper care, security, and maintenance of hotel equipment through proper supervision of associates.
Direct associates to maintain back of house cleanliness and safety.
Assist with daily pre-shift meetings and quarterly department meetings.
Previous supervisory or management experience in a luxury hospitality environment preferred.
In addition, other duties may be required as directed by your hotel management.
Qualifications
A destination in the Triangle where art and nature collide.
Nestled lakeside on 12 acres of beautiful grounds in Cary, N.C., The Umstead Hotel and Spa is a calming retreat and luxury destination conceived and constructed to highlight and explore the interaction of art and nature. Founded on genuine hospitality and Southern sophistication, The Umstead features 150 oversized guest rooms, elegant furnishings and signature amenities. The Umstead welcomes and inspires guests to find comfort, tranquility and indulgence in the meticulously landscaped property and the adjacent Umstead State Park, as well as the plush Umstead Spa and contemporary American cuisine of celebrated chef Steven Greene at its signature restaurant, Herons. Independently owned and operated since opening in 2007, The Umstead Hotel and Spa is North Carolina’s first full-service hotel to receive the coveted AAA Five Diamond Award and is a Forbes Five Star rated property. For reservations and information, call 866.877.4141 or visit www.theumstead.com.
Offices: 100 Woodland Pond Drive, Cary, NC 27513, US
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