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$23/hr–$33/hr
Full-time
Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Life Insurance, 401(k) With Company Match
Posted 28d ago
~40 hrs/week
Responsibilities
Serve as a trusted advisor to plumbing and HVAC contractors by recommending product solutions and driving sales growth. Manage counter transactions, special orders, and inventory while collaborating with outside sales teams.
Requirements
Requires 1-3 years of customer service or sales experience specifically within the plumbing, HVAC, or a related industry. Must be able to lift up to 50 lbs and possess a strong sales mindset with digital literacy.
Full job description
Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
We areseekingaknowledgeable, results-driven Counter Sales Associateto join our team. This role is more thanassistingwith transactions—it’sabout being a trusted advisor to our plumbing and HVAC contractor customers. You willleverageproductexpertiseand problem-solving skills to help customers make informed purchasing decisions that support their business needs while aligning with the company’s sales strategy. The ideal candidate is passionate about building relationships, driving sales, and delivering exceptional service.
Schedule: Monday-Friday 7:00AM-4:00PM OR 8:00AM-5:00PM
Pay: starting at $23 per hour or higher depending on experience
Responsibilities:
Engage customers proactively at the counter, on the phone, and via email to understand their needs and recommend solutions.
Serve as a product expert by continuously learning and applying knowledge of plumbing, HVAC, and related products to guide customer decisions.
Drive sales growth byidentifyingopportunities to upsell, cross-sell, and promote strategic products and programs.
Utilize tools and resources (catalogs, computer systems, manufacturer databases) tolocateparts and provideaccurate,timelyinformation.
Process transactions efficiently while ensuring accuracy and a positive customer experience.
Collaborate with Outside Sales Associates to support account growth and deliver seamless service.
Manage special orders and follow up on order status, backorders, and delivery timelines tomaintaincustomer satisfaction.
Maintain a professional, organized counter environment that reflects our commitment to quality and service.
Assistwith inventory management, cycle counts, and stock organization.
Adhere to all safety regulations, including proper use of PPE (e.g., safety harness with max weight capacity of 400lbs).
Qualifications:
1-3 years of experience in customer service or sales experience in plumbing/HVAC or related industry required
Sales mindset with the ability to meet goals, build relationships, and influence purchasing decisions.
Strong communicationskills for consultative selling and customer engagement.
Self-motivated, results-oriented, and able to thrive in a fast-paced environment.
Digital literacy and ability to learn new systems quickly.
Organizational skills and ability to manage multiple priorities.
Passion for delivering exceptional customer experiences.
Ability tolift upto 50lbsand stand for extended periods.
Pre-employment drug and background screening required
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
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Pay Range:
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$23.85 - $33.36
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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
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This role is Bonus or Incentive Plan eligible.
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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Since 1953, Ferguson has been a leading source of quality supplies for a variety of industries. We are proud to provide world-class products and services to a customer base that is as vast and varied as our inventory. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale, expertise and solutions to provide peace of mind. Ferguson is part of Ferguson Enterprises Inc., which has approximately 35,000 associates across 1,700 locations and serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.
Offices: 751 Lakefront Commons, Newport News, Virginia 23606, US
Residential Trade PlumbingWaterworksCommercial/MechanicalFire & FabricationIndustrialFerguson HomeFacilities Supplyand HVACConstructionBuilding Material
Based on 1549 listings with disclosed salaries, most trades jobs in New York pay between $50k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Trades jobs are open in New York right now?
There are currently 12,088 open trades positions in New York listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Trades roles in New York?
Companies currently hiring include Lowe's Companies, Inc., Compass Group, Carvana, AutoZone, New York City Housing Authority (NYCHA), among others. Browse the listings above to see every active employer.
Are there remote or hybrid Trades jobs in New York?
Yes — 208 of the 12088 open trades positions offer remote or hybrid work (59 remote, 149 hybrid).
How do I apply for Trades jobs in New York?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.