Phoenix, Arizona, United States · Remote OK
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for so…
Skills: Genesys Cloud CX, Organizational Change Management, Training Curriculum Development, CCaaS, User Adoption
Phoenix, Arizona, United States · On-site
$90k–$130k/yr
Overview Within SSOE's Tool Install division, we specialize in the design and engineering of complex process equipment across semiconductor fabs and advanced manufacturing facilities. Our team is composed of highly skill…
Skills: Project Management, Engineering Design, Tool Installation, Semiconductor Fab Design, Technical Liaison
Phoenix, Arizona, United States · Remote OK
$110k–$135k/yr
We are seeking a strategic and proactive Regional Business Development Manager to support the growth of a new division focused on robotics and consumer electronics markets. This is a highly visible, greenfield opportunit…
Skills: Business Development, Strategic Sales, Account Growth, Prospecting, Relationship Management
Phoenix, Arizona, United States · On-site
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more…
Skills: Systems Engineering, Mechanical Engineering, Electrostatic Chuck Design, Material Science, Thermal Engineering
Phoenix, Arizona, United States · On-site
About Diversified: Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail,…
Skills: Access Control Systems, CCTV Installation, Troubleshooting, Project Coordination, Technical Mentorship
Phoenix, Arizona, United States · On-site
$36/hr–$46/hr
About Diversified: Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail,…
Skills: Access Control Installation, Video Surveillance Installation, Team Leadership, Troubleshooting, Technical Coaching
Phoenix, Arizona, United States · On-site
Make a Difference at Grand Canyon University The College of Engineering and Technology employs faculty and faculty leaders who are passionate about engaging and mentoring students to best prepare them for the continuousl…
Skills: Scientific Computing, Artificial Intelligence, Numerical Methods, Differential Equations, Stochastic Simulation
Phoenix, Arizona, United States · Hybrid
$62k–$147k/yr
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves t…
Skills: CICS Administration, Mainframe System Administration, Performance Monitoring, z/OS, SMP/E
Phoenix, Arizona, United States · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Java, AWS
Phoenix, Arizona, United States · On-site
Virtual Chief Information Security Officer ● cloudIT ● Phoenix, AZ ● In-Office Phoenix's small and mid-sized businesses face the same cybersecurity threats as the Fortune 500 but with a fraction of the resources. cloudIT…
Skills: Security Strategy, Risk Management, Compliance Governance, Incident Response, Client Relationship Management
HighPoint Staffing GroupPhoenix, Arizona, United States · On-site
$44/hr–$58/hr
BASIC FUNCTION: The Data Center - Critical Facilities Lead - is responsible for overseeing the operation, maintenance, and reliability of all critical infrastructure systems within the data center environment. This role …
Skills: Critical Infrastructure Management, HVAC Systems, Electrical Plant Maintenance, UPS Management, Emergency Generator Operation
HighPoint Staffing GroupPhoenix, Arizona, United States · On-site
$28/hr–$38/hr
The Data Center Technician is responsible for monitoring all data center facilities services including physical security, HVAC, electrical plants, and all critical service delivery network infrastructures. The Data Cente…
Skills: HVAC Monitoring, Electrical Plant Maintenance, Network Cabling, Hardware Break/Fix, Space Planning
Phoenix, Arizona, United States · On-site
**Must be a U.S. Citizen** Phoenix Cyber is looking for SOC Analysts to join our client delivery team. This is onsite at the client location in Chandler, AZ. This is a shift work position with some overnight work. Monito…
Skills: Network Traffic Analysis, Intrusion Detection Systems, SIEM, Incident Response, Security Log Analysis
Phoenix, Arizona, United States · On-site
Make a Difference at Grand Canyon University The College of Engineering and Technology employs faculty and faculty leaders who are passionate about engaging and mentoring students to best prepare them for the continuousl…
Skills: Algorithms, Data Structures, C++, Java, Teaching
Phoenix, Arizona, United States · On-site
Make a Difference at Grand Canyon University The College of Engineering and Technology employs faculty and faculty leaders who are passionate about engaging and mentoring students to best prepare them for the continuousl…
Skills: Robotic Design, Computer Engineering, Electrical Engineering, Mechanical Engineering, Dynamic Systems Modeling
Phoenix, Arizona, United States · Hybrid
$110k–$120k/yr
ARIZONA DEPARTMENT OF HOMELAND SECURITY The Arizona Department of Homeland Security was established in 2006 by the Arizona State Legislature to support the mission of providing strategic direction and access to federal h…
Skills: Program Management, Cybersecurity Operations, Risk Management, Strategic Planning, Budget Oversight
Phoenix, Arizona, United States · On-site
Job Type: Regular Work Location: Best Buy 249 - Phoenix, AZ 85053 Overview: Become a Bilingual Part-Time Retail Sales Associate* for Samsung Electronics America (SEA)! We are 2020 Companies, an outsourced sales and marke…
Skills: Conversational Consulting, Relationship Building, Consumer Electronics Knowledge, Merchandising, Customer Service
Phoenix, Arizona, United States · On-site
At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives. We introduced precision medicine to …
Skills: Technical Support, Microsoft O365, Azure Virtual Desktop, MAC OS, ServiceNow
Phoenix, Arizona, United States · On-site
Job Title: Staff IT Analyst Location: Block 23 What you'll do: As a Staff IT Analyst for Bank Operations, you will identify constraints and opportunities that may influence business or technology strategy, troubleshoot i…
Skills: Process Analysis, Data Analysis, Risk Management, Critical Thinking, Microsoft Office
Phoenix, Arizona, United States · Hybrid
Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together. Summary…
Skills: MLOps, Machine Learning, Python, SQL, R Programming
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Develop and execute a comprehensive Genesys Cloud CX training curriculum and communication plan to drive platform adoption. Monitor user feedback and adoption metrics to provide targeted interventions and ensure operational readiness across business and IT teams.
Requires over 7 years of experience as a contact center trainer, including at least 3 years specifically with Genesys Cloud migrations or implementations. Candidates must demonstrate strong change management acumen and the ability to create role-specific training materials.
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
We are looking for a Genesys Cloud CX Change Lead to support the successful adoption of Genesys Cloud CX and other CCaaS platforms across internal teams and customer environments.
This role combines organizational change management, enablement, and training, ensuring that teams not only understand the platform but also successfully adapt their processes and ways of working to new CX technologies.
The position focuses on driving platform adoption, operational readiness, and continuous learning across business and technology contact center teams.
Part-time employement.
* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Helping Visionaries Change the World
Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. Our culture of Relentless Performance enables over 99% of Miratech’s engagements to succeed by meeting or exceeding scope, schedule and/or budget objectives since our inception in 1989. For additional information about Miratech, please visit www.miratechgroup.com
Offices: 708 3rd Avenue, 6th floor, New York, NY 10017, US · 18 Karlavägen, Stockholm, Stockholm 114 31, SE · Technologiezentrum Linth, 2 Spinnereistrasse, Ziegelbrücke, 8866, CH · 4-12 Regent Street, 6-8 Dartford Road, London, SW1Y 4RG, GB · Premium Business Center, 6-z Vatslava Havela Blvd., Kyiv, Kyiv 03124, UA
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