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The Director oversees enterprise-wide projects and programs focused on Digital Provider Collaboration and Clinical Delivery. They are responsible for executing strategic plans, managing large-scale transformations, and coordinating with IT and business stakeholders to drive business value.
Requires a Bachelor's degree and extensive experience in management consulting, change management, and leading matrixed teams within the healthcare industry. Preferred qualifications include an MBA and specific experience with clinical data platforms and managed care products.
The Director is a leader on the Enterprise Delivery Services team and oversees multiple enterprise-wide teams, projects and programs that are broad in scope and independently manages large or mega projects that have enterprise-level strategic importance, high to very high risk and risk interdependencies, multiple interrelationships, and major costs associated with project delivery.
This particular leadership role will be focused heavily on the needs of the Clinical Delivery Team
Duties & Responsibilities:
Partners with Enterprise Delivery Services, the business, Information Technology and implementation teams to capture all aspects of a portfolio of projects/programs.
Partners with key business stakeholders to define portfolio objectives and works with various stakeholders on planning and delivery.
Oversees the execution of multiple projects, resource deployment and overall coordination efforts to ensure initiatives are completed on schedule and to budget.
Plans, directs and coordinates project activities through the entire project life cycle.
Creates and executes plans and other required documentation designed to meet stated goals using Healthfirst project management tools and principles.
Ensures the achievement of project objectives and drives business value by guiding teams through execution and stabilization.
Actively manages all stakeholder expectations and relationships.
Drives teams to resolution of issues/risks, including facilitating mitigation strategies.
Partners with Change Management resources to ensure that communication and training are defined, planned for and delivered as appropriate.
Actively facilitates discussions to address issues including risk management within and across associated projects and presents information to key stakeholders including committees, project sponsors and leaders at all levels.
Meets financial objectives by forecasting requirements, communicating goals, objectives and responsibilities, keeping the project focused in terms of scope, schedule, communication and risk.
Additional duties as assigned.
Bachelor’s degree from an accredited institution
Experience in management consulting, leading change management, transformation, and capability building
Experience leading matrixed, cross-functional teams required
Experience in leading functions and/or project teams for multi-functional, large programs
Strong leadership and proven track record of developing talent, coaching and development skills; ability to manage senior leaders and build teams
Experience using Microsoft Word, Excel and PowerPoint to create and edit documents/presentations and manipulate data
MBA, or related master’s degree from an accredited institution (a plus not required)
Strong program management experience required; Experience in an Agile environment a plus
Strong Business Acumen and 5-10 years prior experience in Healthcare industry required
Experience with clinical data applications/platforms and integrations required; familiarity with clinical quality program needs a plus
Industry work experience in managed or long-term care, insurance, government or other healthcare agencies required
Experience working with one or more managed care plan products, such as Managed Medicaid, Medicare Advantage, Long Term Care, and/or Commercial products required
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.
If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected] or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.
All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.
Hiring Range*:
Greater New York City Area (NY, NJ, CT residents): $174,700 - $267,155
All Other Locations (within approved locations): $143,400 - $219,300
As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.
In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.
*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.
We provide no-and low-cost health insurance in NYC, Long Island, Orange, Rockland, Sullivan, and Westchester counties.
Healthfirst believes that every New Yorker deserves access to the best available healthcare. As one of New York’s highest quality not-for-profit health insurers serving close to two million New Yorkers, we make this a reality for our members. Founded more than 30 years ago by the leading hospital systems in downstate New York, Healthfirst established a partnership model that enables hospitals, health systems, and physicians in our network to prioritize health outcomes over profits, placing the needs of our members and community first. Healthfirst serves members in New York City, on Long Island, and in Westchester, Rockland, Sullivan, and Orange counties, offering market-leading products to suit every life stage. Our offerings include Medicaid plans, Medicare Advantage plans, Child Health Plus plans, Essential Plans, Long-Term Care plans, and Qualified Health plans. For more information on Healthfirst, please visit healthfirst.org.
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