London, England, United Kingdom · Hybrid
At Optimove, we believe people are capable of more than a single job description. You’re not hired just to fill a position- you’re empowered to shape it, grow it, and make it your own. We call this being Positionless. An…
Skills: Customer Relationship Management, Strategic Planning, Analytical Skills, Presentation Skills, Communication Skills
London, England, United Kingdom · On-site
Role Overview Alpha FMC is a specialist consulting firm focused on digital and operational transformation for Asset and Wealth Management, Alternative Investments, and Insurance clients worldwide. Our EPM practice is a f…
Skills: Anaplan, Pigment, Solution Architecture, EPM Implementation, Requirements Gathering
London, England, United Kingdom · On-site
Company Description Vitol is a leader in the energy sector with a presence across the spectrum: from oil through to power, renewables and carbon. From 40 offices worldwide, we seek to add value across the energy supply c…
Skills: Microsoft Exchange, Exchange Online, Hybrid Messaging, Active Directory, Entra ID
London, England, United Kingdom · On-site
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data-driven group implementing a scientific a…
Skills: Data Analysis, SQL, Python, Tableau, AWS Reporting
London, England, United Kingdom · On-site
Company Description Vitol is a leader in the energy sector with a presence across the spectrum: from oil through to power, renewables and carbon. From 40 offices worldwide, we seek to add value across the energy supply c…
Skills: Microsoft Exchange, Exchange Online, Hybrid Messaging, Active Directory, Entra ID
London, England, United Kingdom · Hybrid
As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues. With ethical values that run right thr…
Skills: React, Next.js, TypeScript, NX Monorepo, GitHub Actions
London, England, United Kingdom · Hybrid
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support …
Skills: Product Management, Real-Time Payments, Agile Delivery, Backlog Management, Stakeholder Management
London, England, United Kingdom · Hybrid
$111k–$145k/yr
Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spe…
Skills: Java, Kotlin, Spring Boot, Kafka, SQL
London, England, United Kingdom · Hybrid
Company Description We’re ASOS, the online retailer for fashion lovers all around the world. We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re …
Skills: Dynamics 365 F&O, Supply Chain Management, Solution Design, Data Migration, Power Platform
London, England, United Kingdom · On-site
Join a dynamic team at the forefront of protecting our firm and clients from evolving security threats. As a Cybersecurity & Global Security Attorney, you’ll tackle complex legal and regulatory challenges, shape policy, …
Skills: Cybersecurity Law, Information Security, Contract Negotiation, Regulatory Analysis, Incident Response
London, England, United Kingdom · On-site
About Nscale Nscale is taking on the hyperscalers by building a vertically integrated GenAI cloud platform. We own the data centres, software, and applications that power today's AI stack using sustainable technology sol…
Skills: Inference Optimisation, Large-scale Training, Post-training, Distributed Systems, Python
London, England, United Kingdom · On-site
$46k–$60k/yr
Job title: People & Finance Systems Developer Location: London Salary: £45,600 - £60,000 Team: People & Finance Reporting To: People Operations & Reward Director This role requires an existing right to work in the UK. We…
Skills: Software Development, Systems Engineering, REST APIs, LLM APIs, AI Automation
London, England, United Kingdom · Hybrid
At Mako, we believe in the power of collaboration to drive innovation in pursuit of our collective ambition; excellence in trading. Our diverse community is connected through a commitment to being the best we can be with…
Skills: C++, Linux, Low-Latency Design, Exchange Connectivity Protocols, Lock-Free Concurrency
London, England, United Kingdom · Remote OK
Company Description Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.…
Skills: Field Marketing, Account-Based Marketing, Demand Generation, Pipeline Management, B2B Marketing
London, England, United Kingdom · Hybrid
Some key info for you: 🌱 We were founded in 2007 💰 We have provided over $3bn of funding to small businesses so far 🚀 We have been named in CNBC & Statista Top 150 UK Fintechs for 2025 🌍 We're a global team, with a d…
Skills: C# .net, Node, React, API Development, Agile
London, England, United Kingdom · On-site
Location: Must be based in Central or Southeast UK Accelerate Your Career in Cybersecurity! Join Pentera and take your career to the next level in cybersecurity. As a leader in Automated Security Validation, we help busi…
Skills: New Business Growth, Complex Sales Cycles, Sales Forecasting, Pipeline Management, Channel Partner Management
London, England, United Kingdom · Hybrid
Summary This role is critical to delivering end‑to‑end transformation of Supply Chain & Logistics technology across M&S International, enabling growth, resilience, and operational excellence. As a Senior Product Manager,…
Skills: Product Management, Strategic Roadmapping, Stakeholder Management, Transport Management Systems, Carrier Management Systems
London, England, United Kingdom · Hybrid
$75k–$95k/yr
Job Title: Senior Product Manager Department: Product Location: Sheffield or London Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full‑time, permanent Salary: £75,000 – &poun…
Skills: Product Strategy, SaaS Management, Product Discovery, Agile Methodology, Stakeholder Management
London, England, United Kingdom · Hybrid
Fitch Group is currently seeking a Service Desk Technician based out of our London office. As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, a…
Skills: Windows 11 Support, macOS Support, Microsoft 365, Intune, SCCM
London, England, United Kingdom · Remote Solely
Operations Associate Remote Philippines Full time EXCLUSIVE NETWORKS | Introduction Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of ser…
Skills: Order Management, Data Entry, MS Excel, MS Outlook, Quote-to-Cash Process
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Manage overall client relationships to ensure they unlock maximum value from the Optimove platform. Act as a strategic connector and internal advocate to align client needs with company resources.
Requires a bachelor's degree and 1-4 years of experience in relevant software roles. Candidates must possess strong analytical, communication, and presentation skills and be eligible to work in the UK.
At Optimove, we believe people are capable of more than a single job description. You’re not hired just to fill a position- you’re empowered to shape it, grow it, and make it your own.
We call this being Positionless.
And Positionless isn’t just our culture. It’s our product.
Optimove is the creator of Positionless Marketing, an AI-powered platform that gives every marketer the power to analyze, create, launch, and optimize independently. The result is faster execution, deeper personalization, and 88% greater campaign efficiency.
Recognized as a Visionary in Gartner’s Magic Quadrant, we partner with leading brands like Sephora, Staples, and Entain. Today, more than 550 Optimovers across NYC, London, Tel Aviv, Scotland, Brazil, Estonia, and beyond are building the future of marketing together, in an environment that actively encourages ownership and growth, with two out of every three managers promoted from within.
If you’re looking for a place where you can do more, be more, come grow with us.
Optimove’s Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO’s, CRM Leads, project managers and software developers to deliver outstanding results. Dedicated to unlocking value for our clients and enabling them to achieve success and satisfaction, our CSMs serves as the main point of contact with our valued customers. This role requires highly effective management and people skills coupled with robust analytical capabilities. The CSM is a valuable member of the customer-facing team. The position brings with it an excellent opportunity to learn and grow within a lively and challenging environment.
If you're looking for the next step in your career in Customer Success, this could be the right opportunity for you!
Responsibilities:
Requirements:
This is a Hybrid role, and you will be required in our London office three days per week.
Optimove offers a vibrant, people‑first culture where innovation, ownership, and continuous learning shape everything we do. Our UK team enjoys a modern office with a hybrid work model, daily lunch budget when onsite, and a fully stocked kitchen, along with a wide range of social events throughout the year. We’re committed to helping our people grow in an inclusive, supportive workplace recognised as one of the UK’s Best Workplaces in Tech and for Wellbeing.
Optimove is an equal opportunity employer. We consider all qualified applicants fairly, without regard to race, ethnicity, gender, age, religion, disability, sexual orientation, or any other characteristic protected by applicable law. If you require any adjustments during the recruitment process, please let us know.
By submitting this application, you agree that Optimove will process your personal data in accordance with applicable data protection laws, including GDPR. For details, see our Privacy Policy.
The creator of Positionless Marketing
Optimove, the creator of Positionless Marketing, frees marketing teams from the limitations of fixed roles, giving every marketer the power to execute any marketing task instantly and independently. Its Positionless Marketing Platform provides three transformative powers: Data Power lets anyone immediately discover customer insights for precise targeting and hyper-personalization—without waiting for engineers. Creative Power lets anyone instantly create channel-ready assets like copy and visuals—without waiting for creatives. And Optimization Power lets anyone run campaigns that optimize themselves through automated journeys and testing—without waiting for analysts. By liberating marketing teams from dependencies, they are more motivated, get more done, and are able to deliver the most personalized campaigns at scale. For more information, go to Optimove.com
Offices: 1407 Broadway, Suite 448, New York, NY 11106, US · 14 Bonhill Street, London, England EC2A 4BX, GB · 2 HaShlosha St., 33rd Floor, Tel Aviv, Tel Aviv 6706054, IL · Dundee, DD1 3DE, GB
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