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Define and deliver the long-term product strategy and roadmap for assisted checkout (POS) experiences across all stores. Own the end-to-end POS ecosystem to ensure stability, performance, and scalability while driving platform modernisation.
Extensive experience in product management for complex, business-critical platforms and a strong understanding of high-volume transaction systems. Proven ability to manage stakeholders and lead legacy platform transformation initiatives.
We’re looking for a Senior Product Manager – Assisted Checkouts to join our Product team at M&S. This is a critical role at the heart of our store technology, where you’ll define the strategy and evolution of our assisted checkout (POS) experience across the entire store estate.
You’ll act as the voice of the customer, working across Product, Engineering, Architecture, and the wider business to deliver reliable, scalable, and secure checkout experiences. Owning the end-to-end POS ecosystem—from applications and platforms to digital receipts and data - you’ll balance innovation with operational excellence to support the future of retail.
This role is ideal for someone who enjoys leading complex, business-critical platforms, influencing senior stakeholders, and driving meaningful change at scale.
Your key accountabilities will include:
Your skills and experience will include:
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application.
Forward thinking, future-focused and digital-first retail
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.
Offices: Waterside House, 35 North Wharf Rd, London, London W2 1NW, GB
There are currently 4,491 open technology positions in London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Wise, Amazon, JPMorganChase, Capgemini, Marks and Spencer, among others. Browse the listings above to see every active employer.
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