Houston, Texas, United States · On-site
The Product Line Support Manager is responsible for leading and managing the daily operations of the Surveillance Support organization, including Tier I, Tier II, and Tier III support personnel. This role is focused on p…
Skills: Personnel Leadership, KPI Management, SLA Compliance, Technical Support Management, Escalation Management
Irving, Texas, United States · On-site
Populus is an amazing company where our employees stay because they love their teams and the growth opportunities. Additionally, we offer a competitive 401K match, a generous paid time off package, and Health Benefits. O…
Skills: Full stack development, C#, .NET, Python, JavaScript
Dallas, Texas, United States · Hybrid
$87k–$130k/yr
Watch your work come to life in landmark projects around the world when you partner with Syska Hennessy Group. As a global leader in consulting, engineering, and commissioning services, we specialize in highly technical …
Skills: Telecom Design, Security Systems Design, Audiovisual Design, AutoCAD, Revit
Austin, Texas, United States · On-site
$80k–$105k/yr
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 34,000 people, in over 30 countries, dedicated to improving qual…
Skills: SQL, Microsoft Excel, Python, R, Tableau
Austin, Texas, United States · On-site
$146k–$306k/yr
Mentors teams and leads the architecture of highly scalable, interdependent distributed systems. Identifies and removes performance/scalability bottlenecks for hyper‑scale workloads; defines scalability requirements with…
Skills: Distributed systems, Scalability, Architecture, Infrastructure engineering, Data plane platforms
Austin, Texas, United States · On-site
Join us in building the future of digital identity! With IDs in Wallet, users can use their IDs in person, in app, and on the web. We build the backend systems that make this possible. Description Our services sit betwee…
Skills: Distributed Systems, Cryptography, Java, Kotlin, Spring Boot
Austin, Texas, United States · Remote OK
Job Description Join the team redefining how the world experiences design. Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're pr…
Skills: B2B Sales, Prospecting, Contract Negotiation, CRM Management, Pipeline Management
Austin, Texas, United States · Remote Solely
About the role The Support team is the heart of Thatch – the people who help members navigate their benefits when it matters, assist employers in administering benefits, and partner with brokers to serve their books of b…
Skills: People Management, Customer Support Operations, SLA Management, Coaching and Development, Cross-functional Collaboration
San Luis Obispo, California, United States · Hybrid
$175k–$200k/yr
At Zone 5 Technologies, we're redefining what's possible in unmanned aircraft systems. Our team of engineers and innovators is developing cutting-edge autonomous solutions that push the boundaries of UAS technology - sol…
Skills: SEO, SEM, PPC, Social Media Marketing, Website Management
San Antonio, Texas, United States · On-site
$120k–$140k/yr
Company Description Vericast is the financial institution (FI) performance partner. We help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power of data, tec…
Skills: Agentic AI, LangGraph, LangChain, RAG Pipelines, Vector Databases
Austin, Texas, United States · Hybrid
$140k–$160k/yr
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query,…
Skills: SQL, Data Warehousing, dbt, Python, Pre-sales
Austin, Texas, United States · Hybrid
$85k–$95k/yr
Who are we? Workiz is the leading SaaS platform for field service teams, trusted by over 120,000 pros. We help real, hard working people run and grow their businesses, with an end-to-end solution that enables them to sch…
Skills: Customer Success Management, Strategic Account Management, NRR Management, GRR Management, Executive Business Reviews
Arlington, Texas, United States · On-site
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed princ…
Skills: Enterprise Architecture, Cloud Infrastructure, Distributed Systems, API Management, Event-Driven Architecture
Arlington, Texas, United States · On-site
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed princ…
Skills: Enterprise Architecture, Cloud Infrastructure, Distributed Systems, API Management, Event-Driven Architecture
Arlington, Texas, United States · On-site
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed princ…
Skills: Enterprise Architecture, Cloud Infrastructure, Distributed Systems, API Management, Event-Driven Architecture
Austin, Texas, United States · Hybrid
WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in …
Skills: Public Relations, Communications, Media Relations, Product Launches, Strategic Messaging
Austin, Texas, United States · On-site
Sales Development Representative Department: Sales Employment Type: Full Time Location: Austin, TX Description Portnox is seeking a Sales Development Representative (SDR) to drive new sales opportunities and fuel our gro…
Skills: Lead Generation, Lead Qualification, Outbound Prospecting, CRM Software, Market Research
Houston, Texas, United States · Hybrid
I. Job Summary The Senior Manager, Digital Vendor Management Office (VMO) is a foundational leadership role responsible for standing up and operationalizing a next-generation vendor management capability across the Digit…
Skills: Vendor Management, Cost Optimization, Supplier Governance, Strategic Sourcing, IT Financial Management
Arlington, Texas, United States · Hybrid
Why GM Financial Technology? Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building r…
Skills: Apex, Visualforce, Lightning Web Components, Sales Cloud, Service Cloud
Atlanta, Georgia, United States · On-site
C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operat…
Skills: Portfolio Management, Executive Leadership, Enterprise Software Delivery, AI Agent Deployment, LLM Systems
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Lead and manage the daily operations of the Surveillance Support organization, overseeing Tier I, II, and III personnel. Drive accountability for KPIs, SLAs, and ticket resolution while collaborating with cross-functional teams to ensure scalable support and high customer satisfaction.
Requires 3-5 years of experience in technical support or NOC operations, including at least 2 years of personnel leadership. A high school diploma is required, while a bachelor's degree in IT or Business is preferred.
The Product Line Support Manager is responsible for leading and managing the daily operations of the Surveillance Support organization, including Tier I, Tier II, and Tier III support personnel. This role is focused on personnel leadership, operational execution, customer experience, KPI accountability, and support process management across the Surveillance product line. The Manager ensures the support organization delivers professional, timely, and effective support services to customers, regional operations teams, sales personnel, field technicians, and internal stakeholders.
This role drives accountability for response times, ticket resolution, SLA performance, escalation management, communication quality, and continuous operational improvement. This position serves as the operational leader of the support organization and works closely with Product, Operations, Engineering, Sales, and Field Services teams to ensure scalable support operations, high customer satisfaction, and consistent service delivery across all deployed surveillance solutions.
Stallion Infrastructure Services is an equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other
characteristic protected by law.
End to end jobsite services and rentals across all industries.
Stallion is a Business Services company that strives to be the leader in providing safe, socially responsible, reliable, and innovative solutions to a broad spectrum of customers. While our roots are in the energy sector, we have leveraged our proficiency in expert logistics, integrated solutions, and smart technology to just about every industry in the United States. In addition, we continually evolve our people, processes, and equipment with a focus on reducing our carbon footprint and leaving every worksite that we operate on in a better condition than when we found it. We help our growing portfolio of customers create sustained value by understanding their business challenges and providing innovative solutions to solve them, like: • Rapidly deployed, comfortable, hygienic, connected, and flexible accommodation or workplaces for workers in remote locations. • Voice, video, and data inter/intra-site connectivity anywhere in the US • Safety systems that provide data to help make informed decisions • Equipment and expertise to manage the separation of solids from liquids • Fresh water management and delivery systems • Disposal of waste from humans and business operations • Water and sewage treatment • Security & alarm systems that protect employees and assets • Portable power and lighting solutions We are extremely proud of the more than 700 highly trained, professional, customer focused and hardworking people that deliver these solutions to our customers. We use 23 operational/maintenance facilities, over 10,000 suppliers and tens of thousands of expertly maintained pieces of equipment strategically located throughout the United States.
Offices: 950 Corbindale Rd, Suite 400, Houston, Texas 77024, US
Based on 6427 listings with disclosed salaries, most technology jobs in Texas pay between $88k–$215k per year. Individual offers vary with seniority, company size, and specialization.
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