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Director, Business Development & Capture – Combatant Commands (COCOMs)
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Senior+
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Senior
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Full-time
associate degree, bachelor degree
Posted 41d ago
~40 hrs/week
Responsibilities
Provide first and second-level technical support for end users while maintaining the security and performance of IT systems. Responsibilities include managing user accounts, monitoring system performance, and assisting with cloud-based system administration.
Requirements
Requires an Associate's or Bachelor's degree in IT or a related field, with 1-2 years of experience preferred. Candidates must have a basic understanding of Windows Server, Active Directory, and networking concepts.
Full job description
Description
Position Summary: We are seeking a motivated and detail-oriented Junior System Administrator & Helpdesk Technician to join our IT team. This dual-role position is ideal for someone with foundational knowledge of system administration and a strong interest in providing technical support to end users. You'll be part of a fast-paced, collaborative environment where you’ll support the maintenance, security, and performance of our IT systems while serving as the first line of support for helpdesk requests.
Key Responsibilities:
Serve as the primary helpdesk technician for first- and second-level technical support across the organization
Respond to employee IT requests via phone, email, and ticketing system, resolving issues promptly and professionally
Provide onsite support at office locations when remote troubleshooting is not sufficient
Assist in the installation, configuration, and maintenance of hardware and software systems
Monitor system performance and troubleshoot issues related to networks, servers, and user devices
Manage user accounts, permissions, and access rights in Active Directory and other systems
Monitor security tools, apply updates and patches, and assist with backup procedures
Maintain and update IT documentation, including network diagrams, support logs, and user guides
Support onboarding and offboarding processes, including setting up and decommissioning user workstations
Assist in managing cloud-based systems such as Microsoft 365, Azure, Intune, Meraki, Vantaca, and more.
PowerApps Management and small development
Participate in IT projects including system upgrades, migrations, and new software deployments
Escalate complex or unresolved issues to senior IT staff when necessary
Requirements
Qualifications:
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
1–2 years of IT support, helpdesk, or system administration experience preferred
Basic understanding of Windows Server, Active Directory, and networking concepts
Familiarity with desktop operating systems (Windows/macOS) and Microsoft Office 365
Strong troubleshooting, multitasking, and problem-solving skills
Excellent communication and customer service abilities
Willingness and flexibility to travel to office locations when onsite support is needed
Eagerness to learn, grow, and contribute to a collaborative IT team
Related keywords
Windows ServerActive DirectoryMicrosoft 365AzureIntuneMerakiVantacaPowerAppsNetworkingHelpdeskSystem AdministrationTechnical SupportHardwareSoftwareSecurity ToolsBackups
Community Management for Developers, HOAs, Condos, Commercial and Communities of all lifestyles
Industry
Business Consulting and Services
Company size
51-200 employees
Founded
1993
Headquarters
Kissimmee, Florida
LinkedIn followers
1,779
Community Management for Developers, HOAs, Condos, Commercial and Communities of all types and sizes.
Offices: 801 N Main St, Kissimmee, Florida 34744, US · 1495 N Maitland Ave, Maitland, Florida 32751, US · 770 Almond St, Clermont, Florida 34711, US · 927 S Ridgewood Ave, Edgewater, Florida 32132, US
Community ManagementHOAsDeveloper CommunitiesReal Estate BuildersCondominiumHomeowners AssociationsCommercial AssociationProperty ManagementCommunity Accounting
Based on 2561 listings with disclosed salaries, most technology jobs in Florida pay between $77k–$196k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Florida right now?
There are currently 6,189 open technology positions in Florida listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Florida?
Companies currently hiring include Northrop Grumman, Northrop Grumman Mission Systems, Inc., L3Harris Technologies, AgileEngine, University of Miami Health System-Uhealth, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Florida?
Yes — 2397 of the 6189 open technology positions offer remote or hybrid work (1036 remote, 1361 hybrid).
How do I apply for Technology jobs in Florida?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.