Miami, Florida, United States · On-site
$42k–$55k/yr
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experien…
Skills: Sales, Customer Relationship Management, Event Planning, Hospitality Management, Communication
Little Rock, Arkansas, United States · On-site
$12/hr–$16/hr
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audio visual equipment setup, Troubleshooting, Customer service, Hospitality, Equipment operation
Prince George's County, Maryland, United States · On-site
$93k–$121k/yr
Position Overview The Senior Project Manager is responsible for managing project scope for a multi-venue, large-scale, or high impact event(s) with possible support from other Project Managers and Associate Project Manag…
Skills: Project management, Audio visual production, Event planning, Technical production, Budget management
Ontario, Canada · On-site
$24/hr–$26/hr
Position Overview The Driver is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and un…
Skills: Driving, Delivery, Customer service, Vehicle maintenance, Load securement
Ontario, Canada · On-site
$17/hr–$21/hr
Position Overview The Warehouse Technician is responsible for supporting warehouse operations and any projects as assigned. The primary responsibility of the Warehouse Technician is shipping/receiving of orders, quality …
Skills: Shipping, Receiving, Inventory control, Quality control, Forklift operation
Leawood, Kansas, United States · On-site
$11/hr–$15/hr
Position Overview The Event Technology Intern will assist in the set-up and operation of large- and small-scale audiovisual system for live events while ensuring the utmost client satisfaction. This role will learn work …
Skills: Audiovisual equipment operation, Customer service, Technical troubleshooting, Equipment setup, Problem solving
Allouez, Wisconsin, United States · On-site
$14/hr–$18/hr
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audio visual equipment setup, Equipment operation, Customer service, Troubleshooting, Problem solving
Oklahoma City, Oklahoma, United States · On-site
$18/hr–$24/hr
Position Overview The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational eff…
Skills: Audio Visual Equipment Operation, Staff Leadership, Customer Service, Technical Troubleshooting, Event Management
Norman, Oklahoma, United States · On-site
$14/hr–$18/hr
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audiovisual setup, Equipment operation, Customer service, Troubleshooting, Problem solving
Kansas City, Missouri, United States · On-site
$14/hr–$18/hr
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audiovisual setup, Equipment operation, Customer service, Troubleshooting, Problem solving
New York, New York, United States · On-site
$76k–$99k/yr
Position Overview The Associate Project Manager is responsible for managing an entire small event or a portion of a larger project as assigned. This position will monitor progress and performance against the project plan…
Skills: Project management, Audio-visual systems, Technical troubleshooting, Event execution, Client relationship management
Port Charlotte, Florida, United States · On-site
$15/hr–$20/hr
Position Overview The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This…
Skills: Audiovisual setup, Equipment operation, Troubleshooting, Customer service, Leadership
Park City, Utah, United States · On-site
$56k–$62k/yr
Position Overview The Director, Event Technology (SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultiv…
Skills: Audio visual equipment, Event technology, Customer service, Financial management, Sales strategy
Los Angeles County, California, United States · On-site
$23/hr–$24/hr
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audio-visual equipment setup, Equipment operation, Customer service, Troubleshooting, Problem solving
Los Angeles County, California, United States · On-site
$23/hr–$24/hr
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audio visual equipment setup, Equipment operation, Troubleshooting, Customer service, Hospitality
Chicago, Illinois, United States · On-site
$49k–$63k/yr
Position Overview Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development. Achieves the overall goals of the organization through …
Skills: Operations management, Audio visual equipment, Customer service, Staff leadership, Performance management
Kansas City, Missouri, United States · On-site
$44k–$58k/yr
Position Overview Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development. Achieves the overall goals of the organization through …
Skills: Operations management, Staff leadership, Performance management, Inventory control, Customer service
Nassau County, Florida, United States · On-site
$14/hr–$18/hr
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audio Visual Equipment Setup, Customer Service, Troubleshooting, Problem Solving, Hospitality
Atlanta, Georgia, United States · On-site
$44k–$58k/yr
Position Overview The Sr. Sales Manager, Venues leads the sales process for assigned groups and directs staff to effectively guide customers through their event experiences. Identifies solutions that meet customer goals …
Skills: Sales management, Revenue generation, Relationship management, Customer relationship management, Audiovisual technology
Frankfurt, Hesse, Germany · Hybrid
Encore ist ein weltweit führendes Unternehmen in der Eventproduktion und unterstützt Meeting- und Eventprofis mit moderner Veranstaltungstechnik und umfassenden Produktionsservices. Mit dem klaren Anspruch, au&…
Skills: Sales management, Customer relationship management, CRM software, Event production, Hospitality industry
Miami, Florida, United States • On-site
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The Event Sales Manager is responsible for driving revenue by proactively soliciting and securing event business through a consultative sales approach. They must also cultivate strong relationships with customers and venue personnel to ensure high-quality service and accurate CRM management.
Candidates are required to have a bachelor's degree or at least one year of relevant experience in technology sales or the hospitality industry. Strong written and verbal communication skills, along with technical aptitude and computer proficiency, are essential for the role.
The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.
Revenue Generation
• Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore’s sales process and methodology.
• Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned.
• Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
• Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
• Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
Relationship Management
• Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
• Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
• Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
• Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
• Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
Sales Accountability
• Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
• Ensure all known opportunities are in CRM and completely accurate and updated at all times.
• See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
• Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
• Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
• BS/BA or 1+ years of Encore or equivalent experience required
• 1 year technology sales or hospitality experience preferred
• Prior sales experience in audiovisual is a plus
• Knowledge of hospitality industry and sales processes preferred
• Technical aptitude and computer proficiency required
• Strong written and verbal communication skills
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Demonstrates Self-Awareness
Drive Results
• Ensures Accountability
See The Big Picture
• Decision Quality
• Manages Complexity
Value People
• Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).
Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sitting: 4-5 hours per day
• Standing: 2-3 hours per day
• Walking: 2-3 hours per day
• Stooping: 0-1 hour per day
• Crawling: 0-1 hour per day
• Kneeling: 0-1 hour per day
• Bending: 0-1 hour per day
• Reaching (above your head): 0-1 hour per day
• Climbing: 0-1 hour per day
• Grasping: 0-1 hour per day
Lifting Requirements
• 0 - 15 lbs*: Occasionally
• 16 - 50 lbs*: Occasionally
• 51 - 100 lbs: Never
• Over 100 lbs: Never
Carrying Requirements
• 0 - 15 lbs*: Occasionally
• 16 - 50 lbs*: Occasionally
• 51 - 100 lbs: Never
• Over 100 lbs: Never
Auditory/Visual Requirements
• Close Vision: Continuously
• Distance Vision: Continuously
• Color Vision: Continuously
• Peripheral Vision: Continuously
• Depth Perception: Continuously
Pushing/Pulling Requirements
• 0 - 15 lbs*: Occasionally
• 16 - 50 lbs*: Occasionally
• 51 - 100 lbs*: Occasionally
• Over 100 lbs: Never
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
A leading global event production company with unmatched technical expertise and a hospitality-first approach.
Encore is your full-service event production partner with more than 80 years of experience. Each year, Encore delivers more than 350,000 events in 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific. Through event technology, rigging infrastructure, production and creative services, our team brings a unique blend of technical expertise with a commitment to delivering excellent service for every event. Proud to be one of the Fortune 100 Best Companies to Work For® in 2025 and a Certified Great Place to Work™ for five years running. Encore: events that transform.
Offices: 5100 N River Rd, Schiller Park, Illinois 60176, US
A leading global event production company with unmatched technical expertise and a hospitality-first approach.
Encore is your full-service event production partner with more than 80 years of experience. Each year, Encore delivers more than 350,000 events in 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific. Through event technology, rigging infrastructure, production and creative services, our team brings a unique blend of technical expertise with a commitment to delivering excellent service for every event. Proud to be one of the Fortune 100 Best Companies to Work For® in 2025 and a Certified Great Place to Work™ for five years running. Encore: events that transform.
Offices: 5100 N River Rd, Schiller Park, Illinois 60176, US
