Hull, England, United Kingdom · Hybrid
Customer Consultant Hull (HU1 3HA) – just a short walk from Hull Interchange Start date: 3rd August 2026 At Wescot Credit Services, we believe great customer service can make a genuine difference. We’re on the lookout fo…
Skills: Active Listening, Empathy, Resilience, Professionalism, Communication Skills
Anaheim, California, United States · On-site
$28/hr–$29/hr
Position Overview The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational eff…
Skills: Audio Visual Equipment, Staff Leadership, Customer Service, Technical Troubleshooting, Workflow Management
Municipality of Jasper, Alberta, Canada · On-site
Position Overview The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational effic…
Skills: Audiovisual Equipment Operation, Staff Leadership, Customer Service, Technical Troubleshooting, Operations Management
City of Perth, Western Australia, Australia · On-site
$120k–$125k/yr
Encore are a global event technologies company that specialises in hybrid and in-person events that connect and inspire. At Encore we believe in creating memorable event experiences that engage and transform organisation…
Skills: Event Production, Technical Direction, Audio-Visual Equipment, Budget Management, Event Design
Napa, California, United States · On-site
$91k–$113k/yr
Position Overview The Director, Event Technology II (DET II) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while …
Skills: Financial Management, Audio-Visual Equipment, Operations Management, Sales Strategy, Customer Relationship Management
Napa, California, United States · On-site
$70k–$73k/yr
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experien…
Skills: Consultative Sales, Revenue Generation, Relationship Management, CRM, Proposal Writing
Chicago, Illinois, United States · On-site
$15/hr–$20/hr
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audio Visual Setup, Equipment Operation, Troubleshooting, Customer Service, Event Technology
Tampa, Florida, United States · On-site
$22/hr–$29/hr
Position Overview The Technical Specialist is responsible for the technical set up and operation of enhanced mid-level production events in a hospitality environment, while ensuring the utmost in client satisfaction. Thi…
Skills: Audio Equipment Operation, Lighting Setup, Projection Systems, Video Production, Technical Troubleshooting
Whistler, British Columbia, Canada · On-site
$19/hr–$24/hr
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audio Visual Setup, Equipment Operation, Troubleshooting, Customer Service, Hospitality
Bedford, Nova Scotia, Canada · On-site
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audio Visual Setup, Equipment Operation, Troubleshooting, Customer Service, Hospitality
Kansas City, Missouri, United States · On-site
$17/hr–$22/hr
Position Overview The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and tec…
Skills: Audio Visual Operation, Technical Troubleshooting, Event Supervision, Customer Service, Equipment Maintenance
San Diego, California, United States · On-site
$18/hr–$24/hr
Position Overview The Administrative Assistant provides administrative support to operations primarily in the areas of billing and procurement by efficiently executing procedures and processes to meet business objectives…
Skills: Billing, Procurement, Data Entry, Customer Support, Microsoft Office
Dallas, Texas, United States · On-site
$14/hr–$18/hr
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audio Visual Setup, Equipment Operation, Troubleshooting, Customer Service, Event Technology
Winnipeg, Manitoba, Canada · On-site
Position Overview The Driver is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and un…
Skills: CDL License, Heavy-Duty DOT Certification, Vehicle Maintenance, Load Securement, GPS Navigation
Columbus, Ohio, United States · On-site
$14/hr–$18/hr
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audio Visual Setup, Equipment Operation, Troubleshooting, Customer Service, Event Technology
St. Louis, Missouri, United States · On-site
$39k–$50k/yr
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experien…
Skills: Consultative Sales, Revenue Generation, Relationship Management, CRM Management, Proposal Preparation
Indianapolis, Indiana, United States · On-site
$39k–$50k/yr
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experien…
Skills: Consultative Sales, Revenue Generation, Relationship Management, CRM Proficiency, Proposal Writing
London, England, United Kingdom · On-site
$50k–$60k/yr
Head of Video - Technical Manager Uxbridge / London £50,000-£60,000 (dependant on experience) Your perspective: Private Healthcare after 12 months of continuous service Employee supported volunteering Enhance…
Skills: Audio Visual Engineering, Event Pre-planning, On-site Management, Equipment Maintenance, Project Management
City of Maribyrnong, Victoria, Australia · On-site
Encore are a global event technologies company that specialises in hybrid and in-person events that connect and inspire. At Encore we believe in creating memorable event experiences that engage and transform organisation…
Skills: Event Production, Audio-Visual Equipment Operation, Event Design, Budget Management, Technical Supervision
Melbourne, Victoria, Australia · On-site
Encore are a global event technologies company that specialises in hybrid and in-person events that connect and inspire. At Encore we believe in creating memorable event experiences that engage and transform organisation…
Skills: Audio Visual Equipment Operation, Hybrid And Virtual Events, Camera Operation, Customer Service, Lighting Design
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Act as the first point of contact for customers, handling inbound and outbound calls to support their journey toward financial wellbeing. Responsibilities include identifying customer vulnerability and delivering difficult news with empathy and clarity.
Candidates must possess empathy, resilience, and a positive attitude to support customers in financial distress. Successful applicants must pass a basic credit check and criminal background check and have full right to work in the UK.
Hull (HU1 3HA) – just a short walk from Hull Interchange
Start date: 3rd August 2026
At Wescot Credit Services, we believe great customer service can make a genuine difference. We’re on the lookout for passionate, resilient Customer Consultants to join our BFI Team, supporting customers on their journey back to financial wellbeing.
If you’re empathetic, a great listener and thrive in a people‑focused role, we’d love to hear from you.
As the first point of contact, you’ll support customers through meaningful conversations that really matter:
You’ll start with a 4‑week, in‑office training programme (Monday–Friday, 8:30am–4:30pm), where you’ll learn:
Once you’re ready, you’ll move onto our weekly shift patterns, with the option to choose either from either a 35, 37.5 or a 40-hour contract.
We’re proud of our 5‑star approach to customer service and our supportive, team‑driven culture. If you bring empathy, resilience and a positive attitude, we’ll give you the tools and training to thrive.
Our team here at Wescot Credit Services have done some amazing initiatives this year all in aid of improving our well-being. We understand the importance of feeling valued and taking time away from our every day-to-day role to feel our best. Some of our events included a Summer Party, Christmas Party, team events and outings, alongside lots of fun in our vibrant Hull office.
We are also passionate about supporting our local community. We have worked with local primary schools to deliver fun, educational games around the importance of money and debt.
If this sounds like a company that you would like to be part of, to deliver our mission for 2026 and beyond, please apply and start your next chapter with us!
See what your future colleagues say: https://youtu.be/fM3-_4cqZdA?si=JtQgVJNc2KGROvZf
Ready to make a difference?
Your journey with Wescot starts 20th July 2026!
Wescot Credit Services is a Contact Centre working with several large UK banks, as well as Credit Card Providers, Energy, Telecoms and others to help recover debts owed to them by their customers.
We are proud to announce that Encore Capital Group, which Wescot is part of, is Great Place to Work-Certified™ in Costa Rica, France, India, Portugal, the United Kingdom and the United States.
Diversity and inclusion are very important to us at Wescot and we value diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone.
**At Wescot we’re regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we’re unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK.
A leading global event production company with unmatched technical expertise and a hospitality-first approach.
Encore is your full-service event production partner with more than 80 years of experience. Each year, Encore delivers more than 350,000 events in 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific. Through event technology, rigging infrastructure, production and creative services, our team brings a unique blend of technical expertise with a commitment to delivering excellent service for every event. Proud to be one of the Fortune 100 Best Companies to Work For® in 2025 and a Certified Great Place to Work™ for three years running. Encore: events that transform.
Offices: 5100 N River Rd, Schiller Park, Illinois 60176, US
A leading global event production company with unmatched technical expertise and a hospitality-first approach.
Encore is your full-service event production partner with more than 80 years of experience. Each year, Encore delivers more than 350,000 events in 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific. Through event technology, rigging infrastructure, production and creative services, our team brings a unique blend of technical expertise with a commitment to delivering excellent service for every event. Proud to be one of the Fortune 100 Best Companies to Work For® in 2025 and a Certified Great Place to Work™ for three years running. Encore: events that transform.
Offices: 5100 N River Rd, Schiller Park, Illinois 60176, US
