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Jobs at Pinnacle Live (Now Hiring) — 13 open

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Senior Event Services Technician - Audio Visual, Event Technology

New York, New York, United States · On-site

$24/hr–$27/hr

Mid level

Senior Event Services Technician$24.84 - $27.48Company Overview Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Exper…

Skills: Audio Visual Operation, Event Technology, Troubleshooting, Customer Service, Mentoring

Pinnacle Live logoPinnacle Live

Venue Director I - Audio Visual, Event Technology

Sacramento, California, United States · On-site

$70k–$80k/yr

Mid level

Venue Director I$70,000 - $80,000 + incentives Company Overview Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Exper…

Skills: Personnel Management, P&L Management, Customer Service, Audio Visual Technical Support, Event Production

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Regional Production Services Manager

Dallas, Texas, United States · On-site

$80k–$100k/yr

Mid level

Regional Production Services Manager $80,000 - $100,000 annually Company Overview Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exis…

Skills: Project Management, Signal Flow, Technical Troubleshooting, Electrical Theory, Rigging Standards

Pinnacle Live logoPinnacle Live

Senior Event Services Technician - Audio Visual, Event Technology

Costa Mesa, California, United States · On-site

$24/hr–$27/hr

Mid level

Senior Event Services Technician $24.62 - $27/hr. Company Overview Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Ex…

Skills: Audio Visual Operation, Event Technology, Troubleshooting, Customer Service, Leadership

Pinnacle Live logoPinnacle Live

Venue Director I - Audio Visual, Event Technology

Dallas, Texas, United States · On-site

Mid level

Venue Director I Company Overview Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences — combining cutting-edg…

Skills: Personnel Management, P&L Management, Customer Service, Audio Visual Technology, Event Production

Pinnacle Live logoPinnacle Live

Venue Director I - Audio Visual, Event Technology

Allen, Texas, United States · On-site

Mid level

Venue Director I Company Overview Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences — combining cutting-edg…

Skills: Personnel Management, P&L Management, Customer Service, Audio Visual Technical Support, Event Production

Pinnacle Live logoPinnacle Live

On Call Generalist & Specialty Event Services Technician - Massachusettes

Boston, Massachusetts, United States · On-site

$25/hr–$28/hr

Entry level

Event Services Technician On Call-Specialty $25.49 - $70.00 + Company Overview Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist t…

Skills: Audio Visual Setup, Customer Service, Computer Hardware, Computer Software, Networking

Pinnacle Live logoPinnacle Live

Event Services Supervisor - Audio Visual, Event Technology

Carlsbad, California, United States · On-site

$26/hr–$30/hr

Mid level

Event Services Supervisor$26 - $30/hr.Company Overview Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences — …

Skills: Audio Visual Production, Event Technology, Staff Supervision, Customer Service, Inventory Management

Pinnacle Live logoPinnacle Live

Senior Event Services Technician - Audio Visual, Event Technology

Carlsbad, California, United States · On-site

$24/hr–$27/hr

Mid level

Senior Event Services Technician$24.62 - $27.72 Company Overview Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Expe…

Skills: Audio Visual Production, Event Technology, Troubleshooting, Customer Service, Leadership

Pinnacle Live logoPinnacle Live

Sales Manager - Audio Visual, Event Technology

Toronto, Ontario, Canada · On-site

Mid level

Sales Manager Company Overview Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-…

Skills: Sales Strategy, CRM Proficiency, Project Management, Relationship Building, Customer Service

Pinnacle Live logoPinnacle Live

Event Services Technician - Audio Visual, Event Technology

Nashville, Tennessee, United States · On-site

Entry level

Event Services TechnicianCompany Overview Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences — combining cut…

Skills: Audio Visual Technology, Customer Service, Technical Aptitude, Planning And Prioritization, Organizational Skills

Pinnacle Live logoPinnacle Live

Event Services Technician - Audio Visual, Event Technology

Tarrytown, New York, United States · On-site

$24/hr–$27/hr

Entry level

Event Services Technician$24.84 - 27.50/hr.Company Overview Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experienc…

Skills: Audio Visual Setup, Event Technology Operation, Customer Service, Technical Aptitude, Planning And Prioritization

Pinnacle Live logoPinnacle Live

Venue Director I - Audio Visual, Event Technology

Austin, Texas, United States · On-site

Mid level

Venue Director I Company Overview Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences — combining cutting-edg…

Skills: Personnel Management, P&L Management, Customer Service, Audio Visual Technology, Event Planning

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Senior Event Services Technician - Audio Visual, Event Technology

Pinnacle Live

New York, New York, United States • On-site

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Mid level

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  • $24/hr–$27/hr
  • Full-time
  • high school
  • Paid Time Off, Holidays, Sick/Personal Days, 401k With Contribution Match, Health Insurance, Vision Insurance
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Responsible for the setup, operation, and strike of intermediate to advanced AV technology solutions within hospitality environments. Acts as a leader and mentor to other technicians while ensuring high-quality customer service and accurate event documentation.

Requirements

Requires a high school diploma and at least two years of experience in the audio-visual or hospitality industry. Must possess strong technical aptitude in computer hardware, software, and networking, along with excellent communication skills.

Full job description

Company Logo

Senior Event Services Technician

$24.84 - $27.48

Company Overview

Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences — combining cutting-edge production with a deeply human touch, holding ourselves to a standard where exceptional is the baseline. We're guided by three core values: Excellence is our attitude. Innovation is our mindset. Our people make the difference. If you show up prepared, take ownership of your craft, and want to grow alongside a team that holds itself to high standards, we'd love to meet you.

Pinnacle Live is an equal opportunity employer committed to building a diverse, equitable, and inclusive workplace where every team member can thrive.

Job Summary

The Senior Event Services Technician is responsible for assisting with the floor operations, including setup, strike and operation of intermediate to advanced technology solutions in a hotel or hospitality environment with a focus on delivering unmatched customer service to our guests and clients.

Essential Functions

  • Ensure all event sets and strikes are completed according to Company SOPs
  • Operate intermediate technology solutions and troubleshoot if issues arise.
  • Act as leader and mentor to other technicians and team members
  • Greet guests/clients before event and provide clear instructions on how to operate equipment.
  • Provide continued communication with client to ensure success of all events
  • Follows through on all client requests
  • Look for opportunities to enhance client’s event
  • Maintain accurate client event information within the Company’s business systems
  • Review daily invoices with client and obtain client’s signature on invoice(s)
  • Comply with all Company security and safety measures and is constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and /or damage
  • Ensure all inventory is in good working order and rental condition
  • Ensure any lost stolen or damaged equipment is immediately reported to management.
  • Ensure inventory is secure from theft and/or damage.
  • Make sure all Company occupied areas are clean, organized, and up to Company standards
  • Continually work toward enhancing and improving technical skills to include audio, video/data, staging and computer operation and networking.
  • Comply with all Company policies and procedures
  • Other duties as assigned.

Education & Experience

  • High School Graduate or equivalent
  • Minimum of two (2) years’ experience in the audio visual and/or hospitality industry
  • Computer proficiency (hardware, software and networking)

Required Skills & Knowledge

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.

  • Strong technical aptitude
  • Good working knowledge of computer hardware and software
  • Planning ability; able to plan prioritize
  • Strong interpersonal skills
  • Excellent verbal and written communication skills
  • Excellent organizational skills and attention to detail
  • Strong team player orientation
  • Commitment to best-in-class customer service for internal and external stakeholders
  • Professional appearance

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Sit at a desk
  • Stand or walk for long periods, including up and down stairs
  • Consistently bend and stoop
  • Use hands to hold, handle, or feel
  • Reach with hands and arms
  • Talk, hear and communicate.
  • Lift up to 50 pounds occasionally

Benefits

  • Generous time off with PTO, holidays and sick/personal days
  • 401k with a contribution match
  • Insurances; health, vision, dental and more

Pinnacle Live is an E-verify and Equal Employment Opportunity Employer

Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.

Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.

Related keywords

Audio VisualEvent ProductionHospitalityAV TechnicianEvent TechnologyNetworkingStagingComputer HardwareComputer SoftwareCustomer ServiceSOPsInventory ManagementTechnical SupportEvent Services

About Pinnacle Live

LinkedInVisit site

Pinnacle Live creates and produces hybrid, virtual, and in-person events. Hospitality-minded. Experience Focused.

Industry
Events Services
Company size
1,001-5,000 employees
Founded
2021
Headquarters
Arlington Heights, Illinois
LinkedIn followers
10,642

Pinnacle Live is an event experience company that is fundamentally changing the dynamics between premiere hotels, customers and partners to unleash the power of live events. We offer a new and modern approach that will create unforgettable human connections among our customers, our industry partners, our communities, and society at large.

Offices: 1500 W Shure Dr, 100, Arlington Heights, Illinois 60004, US · 2170 Ray Goodgame Parkway, Suite 600, Clermont, Florida 34711, US

Event DesignEvent ProductionHybrid EventsRiggingConferencesMeetingsEventsEvent TechnologyVirtual EventsBrand Activations
View all jobs at Pinnacle Live

About Pinnacle Live

LinkedInVisit site

Pinnacle Live creates and produces hybrid, virtual, and in-person events. Hospitality-minded. Experience Focused.

Industry
Events Services
Company size
1,001-5,000 employees
Founded
2021
Headquarters
Arlington Heights, Illinois
LinkedIn followers
10,642

Pinnacle Live is an event experience company that is fundamentally changing the dynamics between premiere hotels, customers and partners to unleash the power of live events. We offer a new and modern approach that will create unforgettable human connections among our customers, our industry partners, our communities, and society at large.

Offices: 1500 W Shure Dr, 100, Arlington Heights, Illinois 60004, US · 2170 Ray Goodgame Parkway, Suite 600, Clermont, Florida 34711, US

Event DesignEvent ProductionHybrid EventsRiggingConferencesMeetingsEventsEvent TechnologyVirtual EventsBrand Activations
View all jobs at Pinnacle Live

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