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Business Analyst, Internal Communication & Digital Content, Baptist Health
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Full-time
bachelor degree
Posted 26d ago
~40 hrs/week
Responsibilities
The role focuses on optimizing digital platforms and managing content across SharePoint Online to enhance employee engagement and internal communication. It involves translating business requirements into digital solutions and partnering with stakeholders to improve workflows and user experience.
Requirements
Requires a Bachelor's degree in Communications, Business, Information Systems, or a related field with at least five years of experience in business analysis or digital content management. Proficiency in SharePoint Online and Microsoft 365 is essential, with healthcare industry experience preferred.
Full job description
About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.
The Business Systems Analyst – Internal Communications & Digital Platforms partners with Internal Communications, Marketing, Information Services, and operational leaders to support and optimize the digital platforms that inform, engage, and connect team members across Baptist Health. This role combines business systems analysis, digital content management, and communication expertise to enhance user experience, improve workflows, and ensure content remains accurate, accessible, and aligned with organizational goals.
Essential Functions
Gather, analyze, and translate business requirements into effective digital solutions and workflow improvements.
Manage, maintain, and publish content across SharePoint Online and other employee-facing communication platforms.
Develop, write, edit, and optimize content that supports employee engagement and internal communication initiatives.
Partner with stakeholders, Information Services, and project teams to support system enhancements, testing, troubleshooting, training, and documentation.
Identify opportunities to improve processes, user experience, and digital adoption across internal communication platforms.
Minimum Qualifications
Education:
Bachelor's degree in Communications, Marketing, Business, Information Systems, Digital Media, or related field; equivalent experience considered.
Experience :
Five (5) years of experience in business systems analysis, digital content management, internal communications, or related roles.
Experience with SharePoint Online, content management systems, and Microsoft 365 applications.
Strong writing, editing, analytical, problem-solving, and project management skills.
Healthcare industry experience preferred.
Knowledge, Skills, and Abilities
Strong analytical and problem-solving skills.
Advanced proficiency with Microsoft Office and business systems.
Experience with data analysis, reporting, and workflow improvement.
Strong written and verbal communication skills.
Ability to manage multiple priorities and work independently.
Strong collaboration skills with technical and non-technical stakeholders.
Primary Location:
Downtown - 841 Building
Related keywords
SharePoint OnlineMicrosoft 365Business Systems AnalysisDigital Content ManagementInternal CommunicationsHealthcareUser ExperienceWorkflow ImprovementEmployee EngagementData AnalysisReportingDigital PlatformsContent Management Systems
Baptist Health System is a recognized leader in healthcare in San Antonio and South Texas.
Since 1903, Baptist Health System has been caring for the health and spiritual needs of people in San Antonio, south Texas and beyond. Baptist Health System is the first to bring robotically-assisted surgery to San Antonio, and the first to achieve Chest Pain Center Certification at all of our hospitals.
Offices: San Antonio, Texas 78205, US
Cancer CareCardiac Careda Vinci SurgeryEmergency CareMedical ImagingMen's HealthMother & Baby CareNeurosciencesOrthopedics & RehabilitationPediatric Care
Based on 2515 listings with disclosed salaries, most technology jobs in Florida pay between $77k–$197k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Florida right now?
There are currently 6,047 open technology positions in Florida listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Florida?
Companies currently hiring include Northrop Grumman, Northrop Grumman Mission Systems, Inc., L3Harris Technologies, AgileEngine, University of Miami Health System-Uhealth, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Florida?
Yes — 2351 of the 6047 open technology positions offer remote or hybrid work (1017 remote, 1334 hybrid).
How do I apply for Technology jobs in Florida?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.