Toronto, Ontario, Canada · Hybrid
What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and …
Skills: Ecommerce Financial Disputes, Fraud Analysis, Payment Processing, Case Building, Regulatory Compliance
Toronto, Ontario, Canada · Remote OK
What we’re building Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team passionate about learning, operating, and creating inn…
Skills: Video Production, Video Editing, Short-form Content Creation, Social Media Strategy, Influencer Management
Toronto, Ontario, Canada · Hybrid
What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and …
Skills: Ecommerce Financial Disputes, Fraud Analysis, Transaction Monitoring, Case Building, Regulatory Compliance
Toronto, Ontario, Canada · Hybrid
$180k–$215k/yr
Company Description We're Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionizing the gambling space…
Skills: Media Strategy, Full-Funnel Planning, Performance Marketing, Budget Management, Stakeholder Management
Toronto, Ontario, Canada · Hybrid
$195k/yr
Company Description We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionizing the gambling space…
Skills: Strategic Planning, Financial Modeling, Commercial Strategy, Due Diligence, Project Management
Toronto, Ontario, Canada · On-site
$55k–$60k/yr
Company Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldl…
Skills: Staff Supervision, Facility Maintenance, Budget Development, Performance Evaluation, Inventory Management
Toronto, Ontario, Canada · On-site
$67k–$75k/yr
Relocation to Kamloops or Kelowna, BC is required. Signing Bonus or Relocation Assistance is available!!! Develop your potential. Make a difference. Are you a passionate Kinesiologist dedicated to enhancing the health an…
Skills: Biomechanical Assessment, Fitness Assessment, Functional Assessment, Exercise Prescription, Work Conditioning
Toronto, Ontario, Canada · On-site
Company Description OUR STORY Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly…
Skills: Customer Service, Organization, Communication, Multi-tasking, Sanitation Knowledge
Toronto, Ontario, Canada · On-site
Take the first step towards a brighter, rewarding future with Lifemark! Are you a student or soon-to-be graduate eager to begin your journey in healthcare? At Lifemark, we’re passionate about empowering new talents…
Skills: Physiotherapy, Occupational Therapy, Kinesiology, Massage Therapy, Chiropractic Care
Toronto, Ontario, Canada · On-site
Job Summary This position is responsible for supervising groups of children in the Day Camp program, including Afterschool, Play Days, Winter Break, Spring Break, Fall Break, and Summer Break Camps at MAC-operated facili…
Skills: Child Supervision, Activity Planning, Conflict Resolution, Communication, Organization
Toronto, Ontario, Canada · On-site
About the Role: The Camp Coordinator plays a pivotal role in the successful planning, execution, and evaluation of educational camp programs in Toronto, ON. This position is responsible for creating a safe, engaging, and…
Skills: Leadership, Organizational Abilities, Communication Skills, Problem-solving, Creativity
Toronto, Ontario, Canada · On-site
Job Overview The Camp Leader for the Canada Summer Jobs (CSJ) Project at the Muslim Association of Canada (MAC) is responsible for overseeing the daily operations and activities of the summer camp. This role requires str…
Skills: Leadership, Organizational Skills, Communication, Administrative Support, Program Planning
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The role involves managing ecommerce financial disputes and protecting the business from fraud within the i-gaming space. Responsibilities include analyzing transaction histories and building cases to counter-dispute reversed transactions.
Candidates should have experience in banking, payments, fraud, or i-gaming, with strong analytical and investigation skills. Proficiency in MS Office and the ability to work flexible hours mirroring sporting schedules are required.
What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer’s interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?
What’s the position?
We are looking for someone with experience in ecommerce financial disputes to roll up their sleeves and join us as one of our overnight Analysts. This role will report into the Payments & Fraud team and be responsible for protecting both the customer as well as the business by providing professional, accurate and realistic expectations for all matters related to the potential fraud and dispute side of the i-gaming space.
You will need to navigate and manage multiple online financial portals to obtain the transactions in question.
Reviewing customers’ financial transaction history. Including but not limited to, financial records, bank statements, and credit card statements.
You will be responsible for validating and verifying customer documentation when further verification is necessary.
Perform in-depth analysis of account(s) in order to build a case to counter-dispute transactions that customers have reversed on our platform.
Manage multiple jurisdictions of internal controls to ensure regulations are followed accordingly
What are we looking for?
You will be self-driven and a self-motivated team player capable of working efficiently in a high-volume real-time environment. The role is best suited to someone who thrives in a fast-paced, ever-changing environment with a passion for sports and gaming.
Previous work experience in Banking, payments, fraud, disputes, or i-Gaming industries is preferred.
Knowledge of Location Compliance, Multi-Accounting and Financial Crime is preferred.
Good investigation skills, sound judgement and the ability to review and interpret data and activity to make sound decisions.
Knowledge of gambling and sports betting, and how customers engage with those products, is an advantage.
Analytical skill set, with the ability to communicate.
Strong interpersonal skills.
Knowledge and understanding of the rules and regulations of the gaming industry.
The ability to adapt to changing priorities and to thrive in a face-paced work environment.
Experience in troubleshooting and triaging complicated matters related to customer inquiries.
You must have strong computer literacy with experience in MS Office applications.
As we strive to give our customers the best possible experience, we operate at the speed of sports; flexibility to work varied hours that mirror sporting schedule is expected.
What’s in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
Competitive pay and benefits
Start-up culture backed by a secure, global brand
Potential Hybrid Scheduling
Roster of Uniques
We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).
Hard Rock Digital is building the future of online sports betting and interactive gaming.
Hard Rock Digital is building the future of online sports betting and interactive gaming. We’re turning up the volume on sports betting in a bold new way. Known the world over for our famous cafes, casinos, hotels, and rock memorabilia collection, our newest venture takes the same Hard Rock ethos and brings it to the newly expanding online sports betting industry here in the USA. Headquartered in Hollywood, Florida, with offices in New Jersey, Austin, and Toronto, we are a fast-paced team dedicated to building an unrivalled betting experience for millions of sports fans everywhere.
Offices: Hollywood, Florida, US · Austin, Texas, US · Atlantic City, New Jersey, US
View all jobs at Hard Rock DigitalThere are currently 192 open sports & recreation positions in Toronto, Canada listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include MLSE (Maple Leaf Sports & Entertainment Partnership), Equinox, GoodLife Fitness, Orangetheory Fitness, Hard Rock Digital, among others. Browse the listings above to see every active employer.
Yes — 25 of the 192 open sports & recreation positions offer remote or hybrid work (3 remote, 22 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
