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Skills: Project management, Microsoft Dynamics CE, CRM solutions, Technical team leadership, Systems development
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Arc'teryx Equipment
Senior Application Engineer
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$99k–$210k/yr
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Vancouver, British Columbia, Canada · Hybrid
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$104k–$176k/yr
Full-time
professional certificate
Competitive compensation package, Flexibility in schedule
Posted 12d ago
~40 hrs/week
Responsibilities
The Customer Engagement Manager is responsible for planning, coordinating, and executing all aspects of assigned projects throughout the project lifecycle. This includes managing project teams, budgets, schedules, and deliverables while ensuring alignment with business goals and SDLC methodology.
Requirements
Candidates must have 5-8 years of experience leading technical teams and proven expertise in implementing Microsoft Dynamics CRM solutions. Strong leadership, financial analysis, and stakeholder management skills are required, with PMP certification being highly desired.
Full job description
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
RSM is a leading Microsoft partner implementing the full range of business applications including D365 F&SC, BC, CE, and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions. RSM’s Dynamics consultants are empowered through our long standing, close relationship with Microsoft, the use of our proven RVM methodology (purpose built for Dynamics 365), a wide range of industry IP and accelerators as well as additional Microsoft-centric tools to help customers stay competitive in a constantly changing environment. Our Dynamics teams also benefit from a wealth of expertise around them within RSM that enhances the value we provide customers, whether that be from our Microsoft MVPs. Industry experts, Tax specialists or Managed Technology and Application services teams.
Key Responsibilities:
Responsible for planning, coordination, and execution of all aspects of assigned projects throughout the project lifecycle.
Establishing Cost Benefit Analysis through required phases of the project.
Throughout the life of the project, responsible for communicating regularly to Program Director and stakeholders the project status, risk, and issues.
Responsible for project planning including assembling project teams, assigning project team deliverables, and developing project plans, schedules, and budgets.
During project execution, responsible for managing approved objectives, budget, schedule, resources, and deliverables that support the business goals.
Revise project plan as appropriate to meet changing needs and requirements while following SDLC methodology.
Responsible for managing all aspects of CE implementations.
Basic Qualifications:
Minimum of 5 - 8 years of experience leading technical teams with strong skills and expertise in project management and systems/technology development
Proven experience implementing and managing CRM solutions within budget, scope and cost, Microsoft Dynamics CE
Proven leader with the ability to assemble, lead, and motivate high performing teams.
Proven business facing skills.
Solid understanding of financial analysis and planning
Ability to multi-task and keep multiple responsibilities moving forward simultaneously.
Strong understanding of technology, ability to learn new technologies and applying them.
Proven experience in influencing, leading teams and driving change.
Preferred Qualifications:
Superior verbal and written communication skills
Strong stakeholder management skills
Strong critical thinking and problem-solving skills.
Intermediate to advanced Microsoft Office skills
Proficient with MS Project or related tool
PMP certification desired
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.
At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $103,500 - $176,000
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Stay Alert: Avoid Recruitment Scams
Across industries, cybercriminals are posing as company recruiters using fake job postings and employment offers to trick people into providing personal information or payment. Be alert and never provide personal/financial information or payment to anyone claiming to offer a job opportunity. During the recruiting process, RSM US will never:
• Ask you for payment to process documents, purchase equipment, or for any other reason.
• Request your banking or credit card information
• Send you a check to purchase your own equipment
If you believe you are a victim of a job scam, it’s recommended that you report it to law enforcement, contact your financial institution and notify the website in which the job was listed.
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RSM is the leading provider of assurance, tax and consulting services to the middle market. With over 17,000 professionals across the U.S. and Canada and a global presence in 120 countries, our purpose is to deliver the power of being understood to our clients, colleagues and communities. As first-choice advisors, we are focused on developing leading professionals and innovative services to meet our clients’ evolving needs in today’s ever-changing business environment.
At RSM, we strive to deeply understand the full picture of an employee’s individual skills and passions. Our culture empowers you to own your career to reach your goals and make a meaningful impact on the world around you. Gain limitless opportunities to grow forward personally and professionally. Don’t just go forward. #GrowForwardatRSM
For more information, visit rsmus.com
Learn how you can #GrowForwardatRSM visit www.rsmus.com/careers
Offices: 30 S Wacker Dr, Suite 3300, Chicago, Illinois 60606, US
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